Allen City Jail

To search for an inmate in the Allen City Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 214.509.4369 for the information you are looking for. You can also look up Criminal Court Cases in Collin County and anywhere in Texas. The Sheriff of Collin County also maintains a database of people with Active Arrest Warrants in the county and all criminal and civil court cases.

Allen City Jail Inmate Search

The Allen City Jail maintains an average of 25 offenders in custody on any given day. The Allen City Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Collin County law enforcement agencies arrest and detain approximately 44,780 offenders.

The following charts of Collin County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Collin County Corrections Department, the state of Texas Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Collin County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Collin County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Allen City Jail? What is the Schedule?

Visitation Hours
9-11 a.m., 7-9 p.m. daily

Allen City Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.




Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Allen City Jail?

Allen City Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.

Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

How Do You Deposit Money for an Inmate in the Allen City Jail?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Allen City Jail?

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Collin County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

• Register and create an account with CIDNET.
• 
• Type in your Email, Time Zone and First & Last Name of your Allen City Jail inmate.
  1. Click the Create Account button.
  2. Read the Terms of Use, then click Agree.
  3. Login to your email and open the CIDNET email.
  4. In the email, click the Complete Your Verification link.
  5. Choose a Security PIN and a Password.
  6. Click the Sign In button.
• After logging in, from the Menu, choose the state of Texas, then the Allen City Jail, then your inmate's name.
• Once you have completed this, the Allen City Jail will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Collin County, visit our full page guide. 

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

How do I Mail an Inmate in the Allen City Jail, and what can I send them?

Allen City Jail Inmate Mail Guidelines

Postcards
The Allen City Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Allen City Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
205 West McDermott Drive
Allen, TX 75013

Legal Mail

Send all Legal Mail to this Address:
205 West McDermott Drive
Allen, TX 75013

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Allen City Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Allen City Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
205 West McDermott Drive
Allen, TX 75013

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

Can I purchase Commissary Online for an Inmate in the Allen City Jail, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

How Can I Communicate with an Inmate in the Allen City Jail using an Online Messaging Service?

Allen City Jail uses CIDNET for Digital Mail Messaging between inmates and their friends and family.  
Register here.

Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

How to send a text or email to an inmate in Collin County

To send and receive secure texts or emails from an inmate housed in Collin County follow these instructions:

• Register and create an account with CIDNET.
• 
• Choose a Security PIN and Password.
• After logging in, from the Menu, choose the state of Texas, then the Allen City Jail, then your inmate's name.
• Once you have completed this, the Allen City Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Collin County, visit our full page guide. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

Do Inmates in the Allen City Jail have Access to Tablets or Computers?

Allen City Jail may now offer CIDNET Tablet Rentals to their inmates.

CIDNET is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here. 
• Pay for the subscription.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Collin County?