Otero County Detention Center

To search for an inmate in the Otero County Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 575-437-6420 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Otero County or any other county in New Mexico.

Otero County Detention Center Inmate Search

The Otero County Detention Center maintains an average of 380 offenders in custody on any given day. The Otero County Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Otero County law enforcement agencies arrest and detain approximately 27,600 offenders.

The following charts of Otero County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Otero County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Otero County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Otero County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Otero County Detention Center? What is the Schedule?

Otero County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310
575-437-6420

Schedule Video Visits online with NCIC

• On-site Visits are free.
• Visits are 20-30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.

Otero County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

Video Visits are $0.30 per minute.

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

Otero County Detention Center uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Otero County Detention Center
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Otero County Detention Center?

Otero County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310
575-437-6420

Schedule Video Visits online with NCIC

• On-site Visits are free.
• Visits are 20-30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.

Otero County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

Video Visits are $0.30 per minute.

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

How Do You Deposit Money for an Inmate in the Otero County Detention Center?

There are multiple ways to add money to an inmate's account at Otero County Detention Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Otero County

To send commissary money to an inmate in Otero County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New Mexico, then select Otero County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Otero County Detention Center?

How Does an Inmate Make Phone Calls in Otero County Detention Center?

To receive phone calls from an inmate in Otero County follow these instructions:

Otero County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose New Mexico.
• Choose Otero County Detention Center
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Otero County Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. New Mexico to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. New Mexico to New Mexico) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

How do I Mail an Inmate in the Otero County Detention Center, and what can I send them?

Otero County Detention Center Inmate Mail Guidelines

Postcards
The Otero County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Otero County Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SO#
Otero County Detention Center
PO Box 591
Longview, Texas 75606

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & SO#
Otero County Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Otero County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Otero County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SO#
Otero County Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310

Otero County Detention Center Inmate Mail Guidelines

Postcards
The Otero County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Otero County Detention Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SO#
Otero County Detention Center
PO Box 591
Longview, Texas 75606

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & SO#
Otero County Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Otero County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Otero County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SO#
Otero County Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

Can I purchase Commissary Online for an Inmate in the Otero County Detention Center, and what can I purchase?

How to Send Money to an Inmate in Otero County

To send commissary money to an inmate in Otero County Detention Center follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New Mexico, then select Otero County Detention Center, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Detention Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

How Can I Communicate with an Inmate in the Otero County Detention Center using an Online Messaging Service?

Otero County Detention Center uses the services of NCIC for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Otero County Detention Center lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

How to Send a Secure Email Message to an Inmate in Otero County

To send a secure email message to an inmate in Otero County Detention Center follow these steps:

Otero County Detention Center uses the services of NCIC for you to deposit funds into your {Otero County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Otero County Detention Center lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – info@ncic.com

For all information on how to Text/Email an Inmate in Otero County Detention Center check out our Secure Messaging Guide for Otero County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

Do Inmates in the Otero County Detention Center have Access to Tablets or Computers?

Otero County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

How to Rent a Tablet for an Inmate at the Otero County Detention Center

Otero County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-437-6420 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Otero County?