The Otero County Prison Facility is a 1000 bed prison in the city of Chaparral, Otero County, New Mexico.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 575-824-4884, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Otero County Prison Facility at 575-824-4884 to get it.
Phone: 575-824-4884
Physical Address:
10 McGregor Range Road
Chaparral, NM 88081
Mailing Address (personal mail):
Inmate's Full Name & NMCD#
C/O Securus Digital Mail Center
NMCD
P.O. Box 25397
Tampa ,FL 33622
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081
Other Jails and Prisons
To search for an inmate in the Otero County Prison Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 575-824-4884 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Otero County or any other county in New Mexico.
Otero County Prison Facility Inmate Search
The Otero County Prison Facility maintains an average of 1000 offenders in custody on any given day. The Otero County Prison Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Otero County law enforcement agencies arrest and detain approximately 27,600 offenders.
The following charts of Otero County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Otero County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Otero County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Otero County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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The federal law enforcement agency uses the Otero County Prison Facility to accommodate all of their locally arrested detainees. It is operated by the New Mexico Corrections Department and is focused on rehabilitating all those who are determined to require confinement by the courts.
A wing of the facility is dedicated to federal inmates, and they are housed specifically to meet their needs. They are also allowed access to the Sweat Lodge, as well as outside recreation.
To provide available information to the community and families, Otero County Prison Facility is able to be reached at 575-824-4884 and there is an online inmate search available.
There is a Sex Offender Treatment Program offered on site, and it is offered to those who qualify. The facility is located on McGregor Range Road in Chaparral, New Mexico.
Each of the programs and services are provided in an attempt to offer a safe and positive environment for inmates to improve themselves and their lives, both during incarceration and after their release.
Inmates have accounts that are funded by friends and family who are outside of the facility that allow them to purchase commissary items, to make phone calls, and more.
Fund accounts online or via mail to the facility, or in the lobby.
All mail is sent to the prison directly with the full inmate's name and ID# where it is checked for contraband and a return address, anything without a full return address will be denied upon arrival and any illegal contend or banned items will be removed.
Inmate's Full Name & NMCD#
C/O Securus Digital Mail Center
NMCD
P.O. Box 25397
Tampa ,FL 33622
Visiting hours are Saturday, Sunday, and Holidays, 8:00am – 5:00pm In order to visit an inmate, you must be on the approved visitation list found online, and you will also be able to schedule video visits.
How do I find out if someone has been arrested and booked into the Otero County Prison Facility?
What happens during booking in Otero County?
What is the booking process like at the Otero County Prison Facility?
What kind of questions are asked during booking?
How long does the Otero County Prison Facility booking process take?
What happens with an offender’s personal property during booking?
To find out if someone you know has been recently arrested and booked into the Otero County Prison Facility, call the jail’s booking line at 575-824-4884.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Otero County Prison Facility Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Otero County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Otero County and other New Mexico and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
If the offender remains in jail for any length of time, the Otero County Prison Facility will allow a friend or family member to pick up the inmate's property if the offender gives written authorization for a named person to do so.
To find out the days and times for picking up an inmate's property, and what you will need to bring to verify your identity, call the jail at 575-824-4884 during business hours.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Otero County Prison Facility will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
What kind of bonds are accepted in Otero County?
Who can set bail in Otero County?
When is bail set in Otero County New Mexico?
In 2016, New Mexico voters approved a constitutional amendment to almost completely eliminate the cash bail system. The change was implemented to prevent low-risk offenders from remaining in jail before trial because they could not afford bail.
Since this recent change in law, the Otero County judges are now able to deny bail in felony cases for the more “dangerous” accused. This in consequence keeps more, but not all people in jail without any option for pre-trial release. The arrested are either released on a personal recognizance bond or held based on a judge’s assessment of the danger they pose to the public. Very few are released on bail.
Cash bonds or personal recognizance bonds are recognized in Otero County.
Defendants are either released or held based on a judge’s assessment of the danger they pose to the public.
The determination to hold or release a defendant pretrial must be made within 3 days for those being held in a local detention center.
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How Do You Visit an Inmate in the Otero County Prison Facility? What is the Schedule?
10 McGregor Range Road
Chaparral, NM 88081
575-824-4884
ON SITE VISITATION SCHEDULE - ALWAYS CALL 575-824-4884 TO CONFIRM VISITATION SCHEDULE!
SUBJECT TO CHANGE WITHOUT NOTICE
Visitation Schedule
Saturday , Sunday and Holidays
8:00am – 5:00pm
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Otero County Prison Facility can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Otero County Prison Facility can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Otero County Prison Facility?
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Otero County Prison Facility can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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How Do You Deposit Money for an Inmate in the Otero County Prison Facility?
Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Otero County Prison Facility Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.
Option 1 - Dropping Money at the Jail
Option 2 - Mail the Inmate Deposit to the Jail
Mail to the Jail.
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081
Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 575-824-4884 to ask any questions about this.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Otero County Prison Facility?
To receive phone calls from inmates in Otero County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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How do I Mail an Inmate in the Otero County Prison Facility, and what can I send them?
Postcards
The Otero County Prison Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Otero County Prison Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & NMCD#
C/O Securus Digital Mail Center
NMCD
P.O. Box 25397
Tampa ,FL 33622
Legal Mail
Send all Legal Mail to this Address:
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Otero County Prison Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Otero County Prison Facility standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Otero County Prison Facility, and what can I purchase?
Whatever cash the inmate has on their person when booked into the facility will automatically deposited and credited to their account. When released any money left in the account will be returned to them in the form of a check from the Sheriff's Department or the Otero County Prison Facility Trust Account. There may be circumstances where the inmate can give permission to have his money released to a family member or friend.
Option 1 - Dropping Money at the Jail
Option 2 - Mail the Inmate Deposit to the Jail
Mail to the Jail.
Inmate's Full Name & NMCD#
Otero County Prison
10 McGregor Range Road
Chaparral, NM 88081
Failure to do this properly will delay your inmate getting their account credited and may require you to have to resubmit a second money order.
Call 575-824-4884 to ask any questions about this.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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How Can I Communicate with an Inmate in the Otero County Prison Facility using an Online Messaging Service?
To receive phone calls from inmates in Otero County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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Do Inmates in the Otero County Prison Facility have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Otero County Prison Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 575-824-4884 for further assistance.
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What are the other City and County Jails in Otero County?
What are the other Jails in the Neighboring Counties surrounding Otero County?
This facility, known as "Otero County Prison Facility" is also known as Otero County Prison Facility (federal), Otero County Federal Prison Facility , Otero County Federal Prison Facility , New Mexico, Otero.
