Address:
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310
Phone:
575-437-6420
Otero County Detention Center provides tablets for inmates to use for phone and visitation communication, as well as for sending and receiving electronic messaging.
The tablets are provided by NCIC.
The tablets are not connected directly to the internet, but instead to a server controlled by the Otero County Detention Center. This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.
Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.
Otero County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
You can find information about the Otero County Detention Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 575-437-6420 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
To send commissary money to an inmate in Otero County Detention Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Detention Center.
To receive phone calls from an inmate in Otero County follow these instructions:
Otero County Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
NOTE:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Otero County Detention Center, families can also leave secure voicemails for inmates to listen to.
Fees
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Otero County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.
To visit an inmate in Otero County you need to do the following:
Otero County Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.
When available, the jail also provides use of ‘video visit kiosks’ in the Otero County Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.
Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.
How to set up your Video Visit
Your inmate will be notified by the Otero County Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Otero County inmate, go to our Visit Inmate Page.
To send a secure email message to an inmate in Otero County Detention Center follow these steps:
Otero County Detention Center uses the services of NCIC for you to deposit funds into your {Otero County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.
You can deposit money three different ways:
• Deposit online at NCIC.com
• Deposit at the kiosk in the Otero County Detention Center lobby, if available.
• Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]
For all information on how to Text/Email an Inmate in Otero County Detention Center check out our Secure Messaging Guide for Otero County.
Otero County Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.
They can also be used for commissary ordering.
To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.
Postcards
The Otero County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Otero County Detention Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & SO#
Otero County Detention Center
PO Box 591
Longview, Texas 75606
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & SO#
Otero County Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Otero County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Otero County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & SO#
Otero County Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310
