Western Mass Regional Women's Correctional Center

Search for an Inmate in Hampden County

Western Mass Regional Women's Correctional Center Information

Western Mass Regional Women's Correctional Center is a 200-bed jail located in Chicopee, Hampden County, Massachusetts. For inmate information, you can call them at any time at 413-730-6800.

This facility handles the booking and processing of individuals arrested for misdemeanors and felonies. Depending on the charges, they may remain in custody until they are either bonded out, released on recognizance, or ordered to remain in custody until the conclusion of their trial.

The inmate search tool allows you to view the jail’s roster and find out who is currently in custody.

Those sentenced to less than one year will serve their time at this jail. Inmates with longer sentences are transferred to either the Massachusetts State Prison System or the Federal Bureau of Prisons.

This page provides information on inmate services such as the visitation schedule, funding an inmate's account, sending mail, receiving phone calls, voicemail, email and texting, tablet rentals, bail bond instructions, and commissary purchases.

It is helpful to save the inmate’s jail ID or booking number for correspondence. If you cannot locate it online, you can call Western Mass Regional Women's Correctional Center at 413-730-6800 for assistance.

Phone: 413-730-6800

Physical Address:
701 Center Street
Chicopee, MA 01013

Mailing Address (personal mail):
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013

Mailing Address (legal mail or subscriptions):
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013

Other Jails and Prisons

How Do You Find Someone in the Western Mass Regional Women's Correctional Center?

To search for an inmate in the Western Mass Regional Women's Correctional Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 413-730-6800 for the information you are looking for. You can also look up an inmate's Criminal Court Case information and the Hampden County Court Docket.

Western Mass Regional Women's Correctional Center Inmate Search

The Western Mass Regional Women's Correctional Center maintains an average of 200 offenders in custody on any given day. The Western Mass Regional Women's Correctional Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Hampden County law enforcement agencies arrest and detain approximately 26,140 offenders.

The following charts of Hampden County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Hampden County Corrections Department, the state of Massachusetts Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Hampden County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Hampden County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Western Mass Regional Women's Correctional Center

The Western Massachusetts Regional Women's Correctional Center, located in Chicopee, Massachusetts, is a regional correctional facility that opened in September 2007. The current capacity of the facility is approximately 200 beds. A new housing structure with 64 additional inmate cells was recently added to the facility. The address for the Western Massachusetts Regional Women's Correctional Center is 701 Center St, Chicopee, MA 01013. The contact number for the administration is tel://413-730-6800.

Visitation hours at the Western Massachusetts Regional Women's Correctional Center are as follows: Monday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B; Tuesday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN; Wednesday, 3-4pm / 4:15-5:15pm MIN, 7-8pm / 8:15-9:15pm 3A; Thursday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B; Friday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN; Saturday, 9-10am / 10:15-11:15am 3A, 1-2pm / 2:15-3:15pm 3B, 6-7pm / 7:15-8:15pm MIN; Sunday, 9-10am / 10:15-11:15am 3B, 1-2pm / 2:15-3:15pm MIN, 6-7pm / 7:15-8:15pm 3A.

Inmates are allowed one to two visits of 30 minutes each at the facility, and there may be no limit on the number of visits per week.

There is limited information available on the specific inmate issues and conditions at the Western Massachusetts Regional Women's Correctional Center. The facility is located in Chicopee, Massachusetts and is operated by the Massachusetts Department of Corrections. In 2022, a candidate made accusations against the sheriff's office over the death of an inmate from Pittsfield at the facility. The facility has a capacity of 200 beds and hosts inmates from various counties in western Massachusetts.

The Western Massachusetts Regional Women's Correctional Center (WCC) in Massachusetts is unique because it offers a multi-disciplinary approach that is trauma-informed, gender-responsive, family-focused, and culturally aware in collaboration with the community. It is accredited by Massachusetts to hold inmates for more than 72 hours. The facility has undergone construction and expansion, including the construction of a two-floor plus a plenum, 18,750 SF, 64 cell housing unit, and expansion of the inmate processing building. The project was also LEED Gold Certified.

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Recent Bookings & Arrests

The booking procedure at Western Mass Regional Women's Correctional Center

After an arrest, individuals are taken to Western Mass Regional Women's Correctional Center for the booking process, where their identity is confirmed, charges are reviewed, and decisions are made about whether they will be released on bail or detained.

The arrested individual should remain silent during booking, as anything said could be used against them. It’s important to wait for legal representation before answering questions.

The booking process at Western Mass Regional Women's Correctional Center includes the following steps:

  • Personal identification confirmation.
  • Mugshots for record-keeping.
  • Answering health-related questions and inquiries about criminal history.
  • DNA collection may be required.
  • Conducting a thorough body search.
  • Securing personal belongings.
  • Providing a phone call.

The booking process can take anywhere from one hour to 48 hours. For questions about an arrestee’s bond or bail, contact the facility at 413-730-6800.

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Directions / Map to the Western Mass Regional Women's Correctional Center
Inmate Bail and Bonding

How to handle bail after an arrest in Hampden County

If someone has been booked at Western Mass Regional Women's Correctional Center in Chicopee, their next steps may include:

1. Release without posting bail, provided they agree to attend court.
2. Detainment until their trial.
3. Posting bail or bond to secure release. For the exact amount, call 413-730-6800.

There are a variety of payment methods available for bail.

  • Bail payments can be made with cash, credit, or money orders.
  • Assistance is available from licensed bail bond companies in Hampden County.
  • Property within Hampden County may also be used to cover the bail amount.

For a full guide to the bail process in Hampden County, Massachusetts, visit the Western Mass Regional Women's Correctional Center Bail Information Page.

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Inmate Visitation

How Do You Visit an Inmate in the Western Mass Regional Women's Correctional Center? What is the Schedule?

Visitation hours at the Western Massachusetts Regional Women's Correctional Center are as follows:

Monday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B;

Tuesday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN;

Wednesday, 3-4pm / 4:15-5:15pm MIN, 7-8pm / 8:15-9:15pm 3A;

Thursday, 3-4pm / 4:15-5:15pm 3A, 7-8pm / 8:15-9:15pm 3B;

Friday, 3-4pm / 4:15-5:15pm 3B, 7-8pm / 8:15-9:15pm MIN;

Saturday, 9-10am / 10:15-11:15am 3A, 1-2pm / 2:15-3:15pm 3B, 6-7pm / 7:15-8:15pm MIN;

Sunday, 9-10am / 10:15-11:15am 3B, 1-2pm / 2:15-3:15pm MIN, 6-7pm / 7:15-8:15pm 3A.

Inmates are allowed one to two visits of 30 minutes each at the facility, and there may be no limit on the number of visits per week.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Western Mass Regional Women's Correctional Center?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Western Mass Regional Women's Correctional Center?

There are multiple ways to add money to an inmate's account at Western Mass Regional Women's Correctional Center, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Emailcustomerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Hampden County

To send commissary money to an inmate in Western Mass Regional Women's Correctional Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Massachusetts, then select Western Mass Regional Women's Correctional Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Western Mass Regional Women's Correctional Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Western Mass Regional Women's Correctional Center?

How Do Inmates in Western Mass Regional Women's Correctional Center Make Phone Calls?

To receive phone calls from inmates in Hampden County, or to assist them in making phone calls to other people, follow these steps:

  • Western Mass Regional Women's Correctional Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Hampden County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Hampden County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Hampden County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Western Mass Regional Women's Correctional Center, and what can I send them?

Western Mass Regional Women's Correctional Center Inmate Mail Guidelines

Postcards
The Western Mass Regional Women's Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Western Mass Regional Women's Correctional Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013



Legal Mail

Send all Legal Mail to this Address:
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Western Mass Regional Women's Correctional Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Western Mass Regional Women's Correctional Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013

Western Mass Regional Women's Correctional Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Western Mass Regional Women's Correctional Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Western Mass Regional Women's Correctional Center:
Inmate's first and last name
Western Mass Regional Women's Correctional Center
701 Center Street
Chicopee, MA 01013


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Western Mass Regional Women's Correctional Center, and what can I purchase?

How to Send Money to an Inmate in Hampden County

To send commissary money to an inmate in Western Mass Regional Women's Correctional Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Massachusetts, then select Western Mass Regional Women's Correctional Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Western Mass Regional Women's Correctional Center.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Western Mass Regional Women's Correctional Center using an Online Messaging Service?

How Do Inmates in Western Mass Regional Women's Correctional Center Make Phone Calls?

To receive phone calls from inmates in Hampden County, or to assist them in making phone calls to other people, follow these steps:

  • Western Mass Regional Women's Correctional Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Hampden County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Hampden County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Hampden County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Inmate Tablets

Do Inmates in the Western Mass Regional Women's Correctional Center have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Western Mass Regional Women's Correctional Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-730-6800 for further assistance.

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Are there photos of the Western Mass Regional Women's Correctional Center? What does it look like?
Other Jails in Hampden County

What are the other City and County Jails in Hampden County?

Hampden County County Jails
Hampden County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Hampden County?

Hampden Hartford Litchfield Tolland Worcester Hampshire Berkshire
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Search for an Inmate in Hampden County

This facility, known as "Western Mass Regional Women's Correctional Center" is also known as West. Mass Reg. Women's Correctional Ctr, Hampden County Corrections, Hampden County Jail Western Massachusetts Regional Women's Correctional Center, Hampden County Jail Western Massachusetts Regional Women's Correctional Center, Massachusetts, Hampden.