Located in Ludlow, Hampden County, Massachusetts, the Hampden County Correctional Center is a 900-bed jail. For inmate information, you can contact them 24 hours a day at 413-858-0000.
This facility handles the booking and processing of offenders arrested for misdemeanors and felonies. Depending on their charges, inmates may be held until they are bonded out, released on their own recognizance, or remain in custody until their trial is concluded.
You can use the inmate search tool to view the roster of individuals currently in custody.
Inmates sentenced to less than one year will serve their time at this facility, while those sentenced to longer terms will be transferred to either the Massachusetts State Prison System or the Federal Bureau of Prisons.
This page provides details on the visitation schedule, how to fund an inmate's account, send mail, receive phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary purchases.
It’s advisable to save the inmate’s jail ID or booking number for communication purposes. If you cannot locate it online, call Hampden County Correctional Center at 413-858-0000 for help.
Phone: 413-858-0000
Physical Address:
629 Randall Road
Ludlow, MA 01056
Mailing Address (personal mail):
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
Mailing Address (legal mail or subscriptions):
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
Other Jails and Prisons
To search for an inmate in the Hampden County Correctional Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 413-858-0000 for the information you are looking for. You can also look up an inmate's Criminal Court Case information and the Hampden County Court Docket.
Hampden County Correctional Center Inmate Search
The Hampden County Correctional Center maintains an average of 900 offenders in custody on any given day. The Hampden County Correctional Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Hampden County law enforcement agencies arrest and detain approximately 26,140 offenders.
The following charts of Hampden County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Hampden County Corrections Department, the state of Massachusetts Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Hampden County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Hampden County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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There are two correctional facilities in Hampden County, Massachusetts: the Hampden County Mass Juvenile Detention in Holyoke, which has a 100-bed capacity maximum-security facility, and the Hampden County Correctional Center (also known as the "Main Institution") in Ludlow, which has an average count of 900 male inmates. The latter is considered a regional medium security jail with a capacity of around 900 inmates.
The Hampden County Jail and Correctional Center is located at 627 Randall Road, Ludlow, MA. The phone number for the facility is (413) 858-0000.
The approach of the Hampden County Correctional Center in Hampden County is different from that of most incarceration centers as they consider the first day incarcerated to be the beginning of their reentry plan.
Standing several stories tall in white and glass, the Hampden County Correctional Center has seven buildings and is referred to as the Main Institution, while the pre-trial center is the second location. The main institution has 24 housing units, is medium security, and provides many opportunities to learn new skills and advance their education to become productive members of their community after their release.
Upon their arrival after sentencing each inmate will begin their new routine, which includes 40 hours of work each week in the facility, providing an opportunity to be productive, learn skills, and give back to their own community within. These 40 hours are comprised of both educational opportunities and programs, and work tasks or chores that will help in the operation of the center.
Programs such as substance abuse, adult education and literacy, anger management, finding and keeping employment, victim awareness, GED, and several other programs that are partnered with time spent cleaning, doing laundry or other janitorial tasks, landscaping and maintenance. Orientation and screening procedures occur following intake, and they will provide all of the information on what to expect within the building, what to expect from the programing, and schedules and rules that must be followed.
The results of the screening will determine security measures, housing assignment, medical and mental health treatments that will be provided, and what other tasks or accommodations will be offered. Each of the programs that are chosen for participation will add to the one before it and the one after, creating a solid base for each inmate when they begin the reentry process and are seeking housing, employment, and rejoining their families.
Therapy and counseling are provided, with support groups and other services to address mental health throughout any length of incarceration. During their time here inmates may receive mail at:
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
... through the postal service in black ink or plain pencil, in a white envelope, with unaltered photographs and no contraband.
Telephones in the common areas also provide access to communication with loved ones and can be funded via an account online to make outgoing calls only.
The last way in which inmates can maintain contact with their family is through visits, which are provided in person and up to 2 visits each week provided they are scheduled in advance by phone at 413-858-0000. Visits will be Monday through Saturday for last names A-O and Sunday through Friday for P-Z with times ranging 2:20-3:20pm, 3:35-4:35pm, 4:50-5:50pm, or 7pm-8pm.
The Hampden County Jail in Massachusetts has specific visitation hours and rules. Visitors must schedule an in-person visit appointment by calling (413) 858-0195 between 8 a.m. and 8 p.m. Inmates are allowed one or two visits per week, ranging from 15 minutes to one hour in length. All visits are non-contact and conducted through a glass partition. For more information on visitation hours and procedures, you can call 413-547-8000 or visit the Visitation Page below. There are concerns about the mental health of inmates at Hampden County Correctional Center, which is located in Ludlow, Massachusetts and has an average count of 900 male inmates. The use of force against inmates with mental illness has been reported, highlighting issues with the intersection of medicine and incarceration. Additionally, there has been a spike in demand for mental health services in jails, including Hampden County Jail, with over half of inmates needing treatment for various mental health issues.
If you need to contact an inmate at Hampden County Jail, you can do so through writing letters, email, or phone calls. Hampden County Jail in Massachusetts is unique in several ways. It is comprised of seven buildings, three of which are housing towers for pretrial detainees and sentenced inmates. The Hampden County Sheriff's Office, which oversees the jail, is focused on enhancing public safety through the corrections process by providing offenders proper classification, security, treatment, and education. The jail has also been recognized for creating step-down units to allow inmates to move from segregation to general population. However, the jail has also faced criticism for its violent environment. The Hampden County Sheriff's relentless efforts to build a larger, more modern jail and house of correction when the York Street facility outlived its usefulness is also documented.
When someone is arrested, they are taken to Hampden County Correctional Center for booking. This process involves verifying identity, assessing charges, and determining whether the person will be released on bail or detained.
It's crucial to remain silent during this process, as any statements could be used in court. Legal counsel should be consulted before making any comments about the arrest.
The booking process at Hampden County Correctional Center typically involves the following steps:
Booking times can range from one hour to 48 hours. For details on posting bond for an arrestee, call the facility at 413-858-0000.
Once booked at Hampden County Correctional Center in Ludlow, the individual has several possible outcomes:
1. Release without posting bail, with a commitment to appear in court.
2. Remaining in custody until their court date.
3. Posting bail or bond for release. For the exact amount, call 413-858-0000.
Several payment methods are available for bail.
For more details on the bail process in Hampden County, Massachusetts, visit the Hampden County Correctional Center Bail Information Page.
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How Do You Visit an Inmate in the Hampden County Correctional Center? What is the Schedule?
629 Randall Road
Ludlow, MA 01056
413-858-0000
Times for daily in-person visit appointments are:
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Hampden County Correctional Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Hampden County Correctional Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Hampden County Correctional Center?
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Hampden County Correctional Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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How Do You Deposit Money for an Inmate in the Hampden County Correctional Center?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Hampden County Correctional Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampden County Correctional Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Hampden County Correctional Center?
To receive phone calls from inmates in Hampden County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Hampden County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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How do I Mail an Inmate in the Hampden County Correctional Center, and what can I send them?
Postcards
The Hampden County Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Hampden County Correctional Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
Legal Mail
Send all Legal Mail to this Address:
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Hampden County Correctional Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Hampden County Correctional Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
For inmates receiving mail in the Hampden County Correctional Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Hampden County Correctional Center:
[Inmate’s Name and Person Number]
HCJHOC at Stony Brook
629 Randall Road
Ludlow, MA 01056
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Hampden County Correctional Center, and what can I purchase?
To send commissary money to an inmate in Hampden County Correctional Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hampden County Correctional Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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How Can I Communicate with an Inmate in the Hampden County Correctional Center using an Online Messaging Service?
To receive phone calls from inmates in Hampden County, or to assist them in making phone calls to other people, follow these steps:
Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.
For all the information regarding phone calls with Hampden County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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Do Inmates in the Hampden County Correctional Center have Access to Tablets or Computers?
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
For more information about IC Solutions and theiur tablet program, including availability, price, benefits and more, check out our Inmate Tablet page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Hampden County Correctional Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 413-858-0000 for further assistance.
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What are the other City and County Jails in Hampden County?
What are the other Jails in the Neighboring Counties surrounding Hampden County?
This facility, known as "Hampden County Correctional Center" is also known as Hampden County Jail, Main Institution, Hampden County Jail , Hampden County Jail , Massachusetts, Hampden.
