John E. Goode Pre-Trial Detention Facility

Search for an Inmate in Duval County

John E. Goode Pre-Trial Detention Facility Information

John E. Goode Pre-Trial Detention Facility is a 2189-bed facility based in Jacksonville, Duval County, Florida. For inmate information, you can call the facility 24/7 at 904-630-5760.

Offenders arrested for misdemeanors or felonies are processed at this facility. After booking and processing, they may remain incarcerated until they are bonded out, released on recognizance, or held until their trial concludes.

The inmate search tool provides access to the current roster of inmates.

Inmates sentenced to less than one year will serve their time here, while those with longer sentences are transferred to either the Florida State Prison System or the Federal Bureau of Prisons.

This page provides detailed information on services such as the visitation schedule, funding an inmate’s account, sending mail, phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.

Be sure to save the inmate’s jail ID or booking number for communication purposes. If you can’t find it online, you can call John E. Goode Pre-Trial Detention Facility at 904-630-5760 for assistance.

Phone: 904-630-5760

Physical Address:
John E. Goode Pre-Trial Detention Facility
500 East Adams
Jacksonville, FL 32202

Mailing Address (personal mail):
Inmate's Full Name & Jail Number
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Jail Number
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202

Other Jails and Prisons

How Do You Find Someone in the John E. Goode Pre-Trial Detention Facility?

To search for an inmate in the John E. Goode Pre-Trial Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 904-630-5760 for the information you are looking for. You can also look up Arrests Warrants for Duval County and the entire state of Florida, as well as Duval County Criminal Court Cases and Courts for each county in the state of Florida.

John E. Goode Pre-Trial Detention Facility Inmate Search

The John E. Goode Pre-Trial Detention Facility maintains an average of 2189 offenders in custody on any given day. The John E. Goode Pre-Trial Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Duval County law enforcement agencies arrest and detain approximately 67,680 offenders.

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About the John E. Goode Pre-Trial Detention Facility

The John E. Goode Pre-Trial Detention Facility was completed and opened in 1991 and when it was there was a shifting of over 1,700 inmates from other facilities moved into the building. It eased overcrowding and provided a safe environment for inmates who were not able to be housed in other jails or detention centers. It functions with an agreement that supports other local law enforcement and the Federal Government along with United States Marshals to house their inmates or witnesses as well. It also is the main holding for individuals who are waiting for their trial, who are juveniles, and state detainees.

Located directly behind the Police Memorial Building, it is on the edges of Jacksonville and maintains a safe and secure environment for all inmates, staff, and visitors. It is a 13 level building that has 6 main floors, mechanical levels, and a basement. In 2019-2020 the HVAC systems were renovated and repaired, ensuring comfortable temperatures and safe systems.

Healthy meals are provided by food services, recreational activities are available and time is provided for social activities and writing letters as well. Commissary is available and funded by the families, allowing inmates to access additional clothing items, snacks, personal hygiene items, and some recreational items. Each arrestee will be taken to the John E. Goode Pre-Trial Detention Facility in order to be booked and to have an assessment on medical needs, mental health support, substance use or treatment, and to determine their housing assignment, and many will be transferred out after their first court date to one of the other facilities in the county. 

Mail: All mail is sent to the same address and will be delivered after checking for contraband. Full inmate mail policies and guidelines can be found on our Inmate Mail page.

A complete return address must be included to:

Inmate's Full Name & Jail Number
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202

Phones: Phones are available and allow inmates to call out to their family each day but they are unable to receive incoming calls through phone services, and instead will have access to video calls through the video visitation system. See more information below or on our inmate phone page.

Visitation: All visits are video and there is a visitation center that may be accessed for these visits at 500 E. Adams Street where they may access a visit that was scheduled no less than 24 hours in advance and no more than 2 weeks in advance, with remove visits costing $0.25/minute. Each inmate is permitted one visitor each week, and this visit can be up to 2 hours long. For more information see the Visitation Section below or visit our Inmate Visitation page.

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Recent Bookings & Arrests

Steps involved in booking at John E. Goode Pre-Trial Detention Facility

After an arrest, the individual is brought to John E. Goode Pre-Trial Detention Facility for the booking process. This procedure involves identifying the person, determining charges, and deciding whether they’ll be released on their own recognizance, posted for bail, or held until court.

Remaining silent is highly recommended, as anything said can later be used in court. Wait for legal advice before responding to questions.

The booking process typically involves the following steps at John E. Goode Pre-Trial Detention Facility:

  • Identification confirmation.
  • Photographs (mugshots).
  • Answering questions regarding health and criminal background.
  • Potential DNA collection.
  • Conducting a physical search.
  • Seizing personal property.
  • Providing a free phone call.

Booking timeframes vary, ranging from one hour to up to 48 hours. For details on an offender’s bail or bond, call John E. Goode Pre-Trial Detention Facility at 904-630-5760.

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Directions / Map to the John E. Goode Pre-Trial Detention Facility
Inmate Bail and Bonding

How to pay bail in Duval County for an arrestee

Once an individual is booked at John E. Goode Pre-Trial Detention Facility in Jacksonville, options for their release include:

1. Release without paying bail, with a commitment to appear in court.
2. Continued detention until their court date.
3. Release upon paying a bail or bond. Call 904-630-5760 for the bail amount.

Bail can be paid through various methods.

  • Cash, money orders, or credit cards are accepted for payment.
  • A licensed bail bondsman in Duval County can assist with the process.
  • Property located in the county may be used as bail collateral.

For more details on the bail process in Duval County, Florida, visit the John E. Goode Pre-Trial Detention Facility Bail Page.

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Inmate Visitation

How Do You Visit an Inmate in the John E. Goode Pre-Trial Detention Facility? What is the Schedule?

John E. Goode Pre-Trial Detention Facility at-the-jail Inmate Video Visitation Schedule, Policies & Guidelines

All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court) 

  • First, you must register to visit (and schedule) with gettingout/ViaPath
  • All visits must be scheduled at least 24 hours in advance. No exceptions.
  • There is no cost for on site video visits.
  • Each inmate can receive one visitor per week.
  • Visitation center visits are a maximum of two hours.
  • Inmates have the option to initiate visits with Friends and Family who signed up to allow the visit remotely from home. (see the second schedule below).
  • Inmate workers will not be allowed visitation during their assigned work hours.
  • Juveniles will not be allowed visitation during school hours.
  • Dress Code: Always dress appropriately... as if you were meeting someone's grandmother for the first time.
  • No cameras, phones, sexual acts, etc. Violators will be suspended from having future vists... or be prosecuted.
DAY HOURS
SUNDAY 9:00AM - 7:00PM
MONDAY 9:00AM - 7:00PM
TUESDAY 9:00AM - 7:00PM
WEDNESDAY 9:00AM - 7:00PM
THURSDAY 9:00AM - 7:00PM
FRIDAY 9:00AM - 7:00PM
SATURDAY 9:00AM - 7:00PM


John E. Goode Pre-Trial Detention Facility REMOTE Inmate Video Visitation Schedule, Registration & Cost

DAY HOURS
SUNDAY 9:00AM - 7:00PM
MONDAY 9:00AM - 7:00PM
TUESDAY 9:00AM - 7:00PM
WEDNESDAY 9:00AM - 7:00PM
THURSDAY 9:00AM - 7:00PM
FRIDAY 9:00AM - 7:00PM
SATURDAY 9:00AM - 7:00PM

John E. Goode Pre-Trial Detention Facility uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select John E. Goode Pre-Trial Detention Facility
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at John E. Goode Pre-Trial Detention Facility.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in John E. Goode Pre-Trial Detention Facility?

To visit an inmate in Duval County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Duval County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in John E. Goode Pre-Trial Detention Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Duval County follow these steps:
1.  Start by confirming that John E. Goode Pre-Trial Detention Facility's Video Visitation is working correctly by looking up Duval County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select John E. Goode Pre-Trial Detention Facility, and then the inmate you wish to communicate with.

Other Duval County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the John E. Goode Pre-Trial Detention Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Duval County, can be found on our Visit Inmate Page.

John E. Goode Pre-Trial Detention Facility Phone: 904-630-5760

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the John E. Goode Pre-Trial Detention Facility?

John E. Goode Pre-Trial Detention Facility at-the-jail Inmate Video Visitation Schedule, Policies & Guidelines

All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court) 

  • First, you must register to visit (and schedule) with gettingout/ViaPath
  • All visits must be scheduled at least 24 hours in advance. No exceptions.
  • There is no cost for on site video visits.
  • Each inmate can receive one visitor per week.
  • Visitation center visits are a maximum of two hours.
  • Inmates have the option to initiate visits with Friends and Family who signed up to allow the visit remotely from home. (see the second schedule below).
  • Inmate workers will not be allowed visitation during their assigned work hours.
  • Juveniles will not be allowed visitation during school hours.
  • Dress Code: Always dress appropriately... as if you were meeting someone's grandmother for the first time.
  • No cameras, phones, sexual acts, etc. Violators will be suspended from having future vists... or be prosecuted.
DAY HOURS
SUNDAY 9:00AM - 7:00PM
MONDAY 9:00AM - 7:00PM
TUESDAY 9:00AM - 7:00PM
WEDNESDAY 9:00AM - 7:00PM
THURSDAY 9:00AM - 7:00PM
FRIDAY 9:00AM - 7:00PM
SATURDAY 9:00AM - 7:00PM


John E. Goode Pre-Trial Detention Facility REMOTE Inmate Video Visitation Schedule, Registration & Cost

DAY HOURS
SUNDAY 9:00AM - 7:00PM
MONDAY 9:00AM - 7:00PM
TUESDAY 9:00AM - 7:00PM
WEDNESDAY 9:00AM - 7:00PM
THURSDAY 9:00AM - 7:00PM
FRIDAY 9:00AM - 7:00PM
SATURDAY 9:00AM - 7:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the John E. Goode Pre-Trial Detention Facility?

There are multiple ways to add money to an inmate's account at John E. Goode Pre-Trial Detention Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Emailcustomerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Duval County

To send commissary money to an inmate in John E. Goode Pre-Trial Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select John E. Goode Pre-Trial Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for John E. Goode Pre-Trial Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the John E. Goode Pre-Trial Detention Facility?

How Do You Communicate with an Inmate in the John E. Goode Pre-Trial Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for John E. Goode Pre-Trial Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the John E. Goode Pre-Trial Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the John E. Goode Pre-Trial Detention Facility, and what can I send them?

Postcards
The John E. Goode Pre-Trial Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The John E. Goode Pre-Trial Detention Facility also allows regular postcards and envelopes to be mailed to inmates. Envelopes can not be larger than 9.5" x 12.5". Nothing can be enclosed in the envelope but a letter. This includes photographs or computer generated reading materials downloaded from the Internet, regardless of content. They will be confiscated and disposed. John E. Goode Pre-Trial Detention Facility also does not allowed money, money orders or cashier's checks to be mailed to inmates. See the Inmate Money page for information about money deposits.

All Personal Mail should be addressed as follows and MUST include the sender's full address:

Inmate's Full Name & Jail Number
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202


Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The John E. Goode Pre-Trial Detention Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the John E. Goode Pre-Trial Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be addressed, and shipped to:
Inmate's Full Name & Jail Number
Pretrial Detention Facility
500 E. Adams Street
Jacksonville, FL 32202

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the John E. Goode Pre-Trial Detention Facility, and what can I purchase?

John E. Goode Pre-Trial Detention Facility contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Florida.
3. Select John E. Goode Pre-Trial Detention Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by John E. Goode Pre-Trial Detention Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the John E. Goode Pre-Trial Detention Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Duval County

To send commissary money to an inmate in John E. Goode Pre-Trial Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Florida, then select John E. Goode Pre-Trial Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for John E. Goode Pre-Trial Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the John E. Goode Pre-Trial Detention Facility using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

John E. Goode Pre-Trial Detention Facility contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select John E. Goode Pre-Trial Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an John E. Goode Pre-Trial Detention Facility Inmate by Mail and by Email

To mail or email an inmate in Duval County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the John E. Goode Pre-Trial Detention Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The John E. Goode Pre-Trial Detention Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select John E. Goode Pre-Trial Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Duval County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Duval County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Inmate Tablets

Do Inmates in the John E. Goode Pre-Trial Detention Facility have Access to Tablets or Computers?

John E. Goode Pre-Trial Detention Facility allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at John E. Goode Pre-Trial Detention Facility, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at John E. Goode Pre-Trial Detention Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  John E. Goode Pre-Trial Detention Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at John E. Goode Pre-Trial Detention Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your John E. Goode Pre-Trial Detention Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about John E. Goode Pre-Trial Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-5760 for further assistance.

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Are there photos of the John E. Goode Pre-Trial Detention Facility? What does it look like?
Other Jails in Duval County

What are the other City and County Jails in Duval County?

Duval County County Jails
Duval County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Duval County?

Duval St. Johns Clay Baker Nassau
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This facility, known as "John E. Goode Pre-Trial Detention Facility" is also known as Duval County Jail Pre-Trial Detention Facility, Duval County Department of Corrections - PDF, Duval County Jail, Pre-Trial Detention Center , Duval County Jail, Pre-Trial Detention Center , Florida, Duval.