Jacksonville Community Transition Center is a 300-bed jail in Jacksonville, Duval County, Florida. You can contact the facility for inmate information anytime at 904-630-2856.
This jail processes individuals arrested for misdemeanors and felonies. After booking and processing, inmates may be held until they are either bonded out, released on their own recognizance, or remain in custody until their trial is concluded.
The inmate search tool allows you to check the jail's roster and find out who is currently in custody.
Offenders serving less than one year will do their time here, while those sentenced to longer terms will be sent to either the Florida State Prison System or the Federal Bureau of Prisons.
This page provides essential information, including the visitation schedule, how to fund an inmate's account, send mail, receive phone calls, voicemail, email and texting, tablet rentals, bail bonds, and commissary purchases.
Remember to save the inmate's jail ID or booking number for any communication needs. If you cannot locate it online, call Jacksonville Community Transition Center at 904-630-2856 for assistance.
Phone: 904-630-2856
Physical Address:
451 Catherine Street
Jacksonville, FL 32202
Mailing Address (personal mail):
Inmate's Full Name & Jail Number
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Jail Number
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202
Other Jails and Prisons
To search for an inmate in the Jacksonville Community Transition Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 904-630-2856 for the information you are looking for. You can also look up Arrests Warrants for Duval County and the entire state of Florida, as well as Duval County Criminal Court Cases and Courts for each county in the state of Florida.
Jacksonville Community Transition Center Inmate Search
The Jacksonville Community Transition Center maintains an average of 300 offenders in custody on any given day. The Jacksonville Community Transition Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Duval County law enforcement agencies arrest and detain approximately 67,680 offenders.
⇓ Learn more ⇓ Show lessThe Jacksonville Community Transition Center provides housing only to sentenced inmates, both male and female, who are engaged in the Work Furlough Program or the Substance Abuse Treatment Program also known as Matrix House, and other inmates who are part of the work crews for the county.
This allows for the security to be suited for those who will have differing schedules and need to have access to other areas to complete their responsibilities. These can include laundry, landscaping, janitorial, food services, and maintenance, as well as some jobs and projects for the county and surrounding community.
After an arrest in Duval County each of the arrestees will be taken to the Pre-Trial Detention Center where they will be booked and assessed, this assessment leading to many decisions about how their detention will go. After the assessment they will receive any medical care that is needed immediately and for ongoing conditions including providing their prescriptions as instructed, and after they are assigned to housing the plans for their programs and any mental health services will be designed, with those who will be working or who are treated for substance abuse being sent to the Jacksonville Community Transition Center.
Inmates will be provided with healthy meals, they will receive all required medical care, dental care is available as needed, and mental health services are provided both individually and in groups. Other programs address addictions, money management, anger management, adult education and access to GED classes, among other programs aimed to improve life and social skills. Recreational opportunities are provided with several activities being available.
Inmates are also encouraged to remain in contact with their immediate family and to maintain a support system for their release through mail, phone calls, and visits.
Mail: Mail must follow the rules including being in a plain white envelope, containing no adult content or polaroids, and it must contain a complete return address.
Mail is sent to:
Inmate's Full Name & Jail Number
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202
Phones: There are phones available, and inmates are able to call their approved contacts but not others involved in their case, other detention centers, or those who are victims of their crimes. Phones are funded online below, or through the website for the Sheriff’s office.
Visitation: All visits are through video, and there is a provided video visitation center at 500 E. Adams Street, Jacksonville, that is open from 9am until 7pm Friday, Saturday, and Sunday. Visits are booked at least 24 hours in advance. Remote visits are also able to access video visits from home after creating an account as directed below, and on the Sheriff’s website.
Once arrested, the person is taken to Jacksonville Community Transition Center for booking, a process that confirms identity, assesses charges, and determines if they will be released on their own recognizance, posted for bail, or held until court.
Staying silent is key during this process, as anything spoken can be used as evidence in court. It’s best to wait for legal counsel before responding to questions.
Steps involved in booking at Jacksonville Community Transition Center include:
Booking can range from an hour to 48 hours depending on the circumstances. To check on an offender’s bond amount, contact Jacksonville Community Transition Center at 904-630-2856.
After an arrest, individuals are brought to Jacksonville Community Transition Center in Jacksonville for processing. Following this, three possible outcomes exist:
1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 904-630-2856.
Bail payment can be handled through various means.
To learn more about the bail process in Duval County, Florida, visit the Jacksonville Community Transition Center Bail Page.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Jacksonville Community Transition Center? What is the Schedule?
All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court)
DAY | HOURS |
SUNDAY | 9:00AM - 7:00PM |
MONDAY | 9:00AM - 7:00PM |
TUESDAY | 9:00AM - 7:00PM |
WEDNESDAY | 9:00AM - 7:00PM |
THURSDAY | 9:00AM - 7:00PM |
FRIDAY | 9:00AM - 7:00PM |
SATURDAY | 9:00AM - 7:00PM |
Jacksonville Community Transition Center REMOTE Inmate Video Visitation Schedule, Registration & Cost
DAY | HOURS |
SUNDAY | 9:00AM - 7:00PM |
MONDAY | 9:00AM - 7:00PM |
TUESDAY | 9:00AM - 7:00PM |
WEDNESDAY | 9:00AM - 7:00PM |
THURSDAY | 9:00AM - 7:00PM |
FRIDAY | 9:00AM - 7:00PM |
SATURDAY | 9:00AM - 7:00PM |
How it Works with GettingOut
1. Register an account.
2. Select Jacksonville Community Transition Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.
4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.
GettingOut will then guide you through the steps needed to arrange your remote visit.
Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.
To visit an inmate in Duval County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Duval County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Jacksonville Community Transition Center:
1. Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.
To remotely visit an inmate in Duval County follow these steps:
1. Start by confirming that Jacksonville Community Transition Center's Video Visitation is working correctly by looking up Duval County here.
2. The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Jacksonville Community Transition Center, and then the inmate you wish to communicate with.
Other Duval County Services provided by GettingOut:
- Phone Calls & Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Jacksonville Community Transition Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Duval County, can be found on our Visit Inmate Page.
Jacksonville Community Transition Center Phone: 904-630-2856
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Jacksonville Community Transition Center?
All on-site visits are done at the Vistation Center
500 E. Adams St.
Jacksonville, FL 32202
(enter on the Westside of the Pretrial Detention Facility, same entrance for 1st Appearance court)
DAY | HOURS |
SUNDAY | 9:00AM - 7:00PM |
MONDAY | 9:00AM - 7:00PM |
TUESDAY | 9:00AM - 7:00PM |
WEDNESDAY | 9:00AM - 7:00PM |
THURSDAY | 9:00AM - 7:00PM |
FRIDAY | 9:00AM - 7:00PM |
SATURDAY | 9:00AM - 7:00PM |
Jacksonville Community Transition Center REMOTE Inmate Video Visitation Schedule, Registration & Cost
DAY | HOURS |
SUNDAY | 9:00AM - 7:00PM |
MONDAY | 9:00AM - 7:00PM |
TUESDAY | 9:00AM - 7:00PM |
WEDNESDAY | 9:00AM - 7:00PM |
THURSDAY | 9:00AM - 7:00PM |
FRIDAY | 9:00AM - 7:00PM |
SATURDAY | 9:00AM - 7:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Jacksonville Community Transition Center?
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
To send commissary money to an inmate in Jacksonville Community Transition Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jacksonville Community Transition Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Jacksonville Community Transition Center?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Jacksonville Community Transition Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Jacksonville Community Transition Center, and what can I send them?
Postcards
The Jacksonville Community Transition Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Jacksonville Community Transition Center also allows regular postcards and envelopes to be mailed to inmates. Envelopes can not be larger than 9.5" x 12.5". Nothing can be enclosed in the envelope but a letter. This includes photographs or computer generated reading materials downloaded from the Internet, regardless of content. They will be confiscated and disposed. Jacksonville Community Transition Center also does not allowed money, money orders or cashier's checks to be mailed to inmates. See the Inmate Money page for information about money deposits.
All Personal Mail should be addressed as follows and MUST include the sender's full address:
Inmate's Full Name & Jail Number
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Jacksonville Community Transition Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Jacksonville Community Transition Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be addressed, and shipped to:
Inmate's Full Name & Jail Number
Community Transition Center
451 Catherine Street
Jacksonville, FL 32202
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Jacksonville Community Transition Center, and what can I purchase?
Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel
Registration Process:
1. Register here.
2. Select Florida.
3. Select Jacksonville Community Transition Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
Access Securepak
10880 Linpage Place
St. Louis, MO 63132
* You can Live Chat with a Representative online: (bottom left corner of page)
Monday-Friday, 7:30 a.m.–11 p.m. CST,
and Saturdays, 10 a.m.–4 p.m. CST.
*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Jacksonville Community Transition Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Jacksonville Community Transition Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.
*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.
To send commissary money to an inmate in Jacksonville Community Transition Center follow these steps:
For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Jacksonville Community Transition Center.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Jacksonville Community Transition Center using an Online Messaging Service?
Jacksonville Community Transition Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Jacksonville Community Transition Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Duval County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Jacksonville Community Transition Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Duval County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the Jacksonville Community Transition Center have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Jacksonville Community Transition Center, such as:
- Free services are already available for use on the device at Jacksonville Community Transition Center.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Jacksonville Community Transition Center Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.
Game Center:
30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)
Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)
Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)
Unlimited eBooks:
Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)
Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)
Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)
Streaming Music:
Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)
Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)
Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)
Newsfeed
Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)
Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)
Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)
Same Day Subscription Services
Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)
Unlimited eBooks: $0.25, (Total = 0.25)
Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)
FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)
All Subscription and message credit pricing is subject to state and local taxes.
Replacement Components - should your inmate break it...
Tablet: $249.99 per each
Charger: $8.99 per each
Earbuds: $2.99 per each
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Jacksonville Community Transition Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Jacksonville Community Transition Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 904-630-2856 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Duval County?
What are the other Jails in the Neighboring Counties surrounding Duval County?
This facility, known as "Jacksonville Community Transition Center" is also known as Duval County Jail Community Transition Center, Duval County Department of Corrections - CTC, Duval County Jail Transition Center, Duval County Jail Transition Center, Florida, Duval.