Santa Clara Main Jail Facility

To search for an inmate in the Santa Clara Main Jail Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 408-299-2305 for the information you are looking for. You can also look up a list of criminal courts for Santa Clara County and every other county in California.

Santa Clara Main Jail Facility Inmate Search

The Santa Clara Main Jail Facility maintains an average of 919 offenders in custody on any given day. The Santa Clara Main Jail Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Santa Clara County law enforcement agencies arrest and detain approximately 90,100 offenders.

How Do You Visit an Inmate in the Santa Clara Main Jail Facility? What is the Schedule?

Santa Clara Main Jail Facility VISITATION SCHEDULE, POLICIES & GUIDELINES

150 W. Hedding Street
San Jose, CA 95110

Visitation Questions: Monday-Friday (8am-5pm) 408-299-3438

REGISTRATION and APPLICATION PROCESS

• Everyone wishing to visit a Santa Clara Main Jail Facility inmate must first register and apply for permission.
• If you are unable to register online, you must print out, and fill in this form, them mail it in to:
  Department of Correction Main Jail Facility
  Attn: Visiting Office
  150 W. Hedding Street
  San Jose, CA 95110
• The Online Visitor Registration (OVR) system approval process may take up to seven business days to complete. A valid email address must be provided in order for you to receive notification of your application’s approval status.   
  If you do not have a valid email address, call 408-808-2804, after a seven-day waiting period, to check on your application status. Responses by telephone may be delayed.  
• Scoll down for the section that is titled Santa Clara Main Jail Facility Visitation Application Process for further instructions, as well as reasons for denial, and the appeal process.
• If you are already registered at one facility, even if it was at a previous time, you can use the same registration to schedule visits here.

INMATE VISITS - Read carefully!

• Inmates are allowed two 60-minute visits per week.
• Up to two (2) adults may visit. Each adult will receive a 30-minute visits.
• Check in is 30 minutes before the scheduled visit. 
• Adult visitors must have a government picture ID.
• Children who are 18 years or older will be counted as adults and must have their own account/register in the OVR system.
• Children must be biologically related to the Adult visitor or the inmate.
  A reasonable number of children may visit as long as they are constantly supervised and remain well behaved.  
  An original and/or notarized birth certificate is required for each child at the time of each visit. 
• Visitors may bring in one car key, and if with infant – one diaper, a reasonable amount of wipes and one pre-mixed formula/white milk bottle per child. 
• Don't wear jewelry, a bra with a metal wire, or any metal, as you have to pass through a metal detector.

Santa Clara Main Jail Facility requires all visitors to register prior to visiting an inmate. 

Your application, meaning you, will be reviewed by staff, who will ether approve you or deny you the right to visit an inmate.

Reasons for denial to visit an inmate in the Santa Clara Main Jail Facility:

• You were in our custody within the past 60 days.
• You have an open or pending court case.
• You have been convicted of a felony and served time in state prison. It is a felony to be on jail grounds without written consent from the Commander (California Penal Code 4571).
• You were convicted of a misdemeanor within the past 3 years.
• You have a No Contact Restraining Order involving the inmate you wish to visit.
• You are on probation or parole.
• You have an active warrant.
• You are currently out on bail for an open or pending court case.
• You have previous convictions for violence, assaultive behavior, sexual offenses or offenses committed while in custody.
• Any other factor that causes the Sheriff’s Office to deem granting visitation a risk to facility and staff safety and security.
• Approval or denial of any visitor is at the discretion of jail administration.

The Santa Clara County Jail Staff can't give you the reason you were denied, but if any of the reasons apply to you but believe you should be given special consideration, you can request reconsideration by writing a letter with explanation to:
Santa Clara Main Jail Facility Jail Commander
County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street
San Jose, California 95110

In your letter please include your full name, date of birth, driver’s license / ID#, your current address, telephone number. These are the instructions for writing a letter to the Facility Commander 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Santa Clara Main Jail Facility?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How Do You Deposit Money for an Inmate in the Santa Clara Main Jail Facility?

How to Deposit Money into an Inmate's Account in Santa Clara Main Jail Facility

To deposit money into the account of an inmate in Santa Clara County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select California.
• Select Santa Clara Main Jail Facility
• Enter the Inmate ID of your inmate.  This can be found by calling 408-299-2305 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Santa Clara Main Jail Facility.  To do this you need the Inmate's ID Number and the Facility Locator Number for Santa Clara County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Santa Clara Main Jail Facility?

How Do You Communicate with an Inmate in the Santa Clara Main Jail Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Santa Clara Main Jail Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Santa Clara Main Jail Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How do I Mail an Inmate in the Santa Clara Main Jail Facility, and what can I send them?

Santa Clara Main Jail Facility Inmate Mail Guidelines

Postcards
The Santa Clara Main Jail Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Santa Clara Main Jail Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Legal Mail

Send all Legal Mail to this Address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Santa Clara Main Jail Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Clara Main Jail Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Santa Clara Main Jail Facility Inmate Mail Guidelines

Postcards
The Santa Clara Main Jail Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Santa Clara Main Jail Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Legal Mail

Send all legal Mail to this Address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Santa Clara Main Jail Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Clara Main Jail Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

Can I purchase Commissary Online for an Inmate in the Santa Clara Main Jail Facility, and what can I purchase?

Santa Clara Main Jail Facility allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Santa Clara Main Jail Facility has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Santa Clara Main Jail Facility

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in Santa Clara County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Clara Main Jail Facility follow these steps:

• Register here to create an account with icaregifts for Santa Clara County.
• 
• Choose California, then Santa Clara Main Jail Facility, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Santa Clara County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in Santa Clara County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Santa Clara Main Jail Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Clara County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How Can I Communicate with an Inmate in the Santa Clara Main Jail Facility using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Santa Clara Main Jail Facility contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Clara Main Jail Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Santa Clara Main Jail Facility Inmate by Mail and by Email

To mail or email an inmate in Santa Clara County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Santa Clara Main Jail Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Santa Clara Main Jail Facility has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Clara Main Jail Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Santa Clara County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Santa Clara County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

Do Inmates in the Santa Clara Main Jail Facility have Access to Tablets or Computers?

Santa Clara Main Jail Facility allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Santa Clara Main Jail Facility, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Santa Clara Main Jail Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Santa Clara Main Jail Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Santa Clara Main Jail Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Santa Clara Main Jail Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Santa Clara County?