Elmwood Men's Correctional Complex

Search for an Inmate in Santa Clara County

Elmwood Men's Correctional Complex Information

The Elmwood Men's Correctional Complex is a 2600 bed jail in the city of Milpitas, Santa Clara County, California. You can call them 24 hours a day for inmate information at 408-957-5300.

Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.

You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the California State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 408-957-5300, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Elmwood Men's Correctional Complex at 408-957-5300 to get it.

Phone: 408-957-5300

Physical Address:
701 South Abel Street
Milpitas, CA 95035

Mailing Address (personal mail):
Santa Clara County Department of Corrections
Elmwood Complex
701 South Abel St.
Milpitas, CA 95035

Mailing Address (legal mail or subscriptions):
Santa Clara County Department of Corrections
Elmwood Complex
701 South Abel St.
Milpitas, CA 95035

Other Jails and Prisons

How Do You Find Someone in the Elmwood Men's Correctional Complex?

To search for an inmate in the Elmwood Men's Correctional Complex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 408-957-5300 for the information you are looking for. You can also look up a list of criminal courts for Santa Clara County and every other county in California.

Elmwood Men's Correctional Complex Inmate Search

The Elmwood Men's Correctional Complex maintains an average of 2600 offenders in custody on any given day. The Elmwood Men's Correctional Complex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Santa Clara County law enforcement agencies arrest and detain approximately 90,100 offenders.

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About the Elmwood Men's Correctional Complex

Elmwood Men's Correctional Complex in Santa Clara County, California has 2,600 beds although overcrowding can exceed the bed count by a few hundred. It holds male inmates who are under minimum-security and medium-security supervision overseen by 265 Correctional Officers. The facility was established in 1984. The physical address for the jail is 701 South Abel Street, Milpitas, CA 95035. To contact the jail by phone, call 408-957-5300.

To confirm whether a friend or family member has been arrested and processed into Elmwood Men's Correctional Complex, you can use the Santa Clara County Sheriff's Inmate Finder. The finder allows you to search for an inmate a few different ways: using their Booking Number (CEN Number), their Person File Number (PFN Number), their legal name and their Date of Birth or their Booking Date. To use the Finder, click on Inmate Search.

If you want to visit your friend or loved one, you first have to register online, or you can mail in a Visitor Registration form. You only have to register once, and once you've completed your registration, you will wait to receive an e-mail granting you permission. If you don't have an e-mail address, you can call after one week to see if you have been approved. For complete information about how the registration works, scroll down or click on Visits.

The average length of stay in Elmwood Men's Correctional Complex is between 75 and 201 days, depending upon the severity of the crime committed. If your friend or loved one is held there, you'll be able to visit them twice in one week for a half hour each time. You can't double up--you can only have a single visit on one day. You have to be sure to schedule your visit first, and you have to do that at least 24 hours in advance. If you want to schedule a visit for the future, you can do so a maximum of three weeks in advance. The schedule is a little complicated, and this facility has a lot of rules that you must pay attention to, so it's best if you really understand how to schedule a visit and what will be required of you. You can find all of that by scrolling down or by clicking on Visits.

It may be that your situation allows you to stay in touch regularly and help your inmate with their legal, their accounts, and their finances. Elmwood Men's Correctional Complex procedures for doing that can be found on Mail, Phone, Money, Bail, e-mail, Commissary, and Tablet rental.

If you want to learn more about the Santa Clara County Sheriff's Office, you can follow them on their Facebook Page. They oversee this jail and others in the County.

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Recent Bookings & Arrests

What is the booking process for the Elmwood Men's Correctional Complex?

After being arrested, the offender is brought to the Elmwood Men's Correctional Complex for booking, which is the detailed process of identifying, classifying, deciding on charges, and whether the person will either be released on their own recognizance, allowed to be released on bail, or moved into the jail until their court date.

The first thing every newly arrested person must do is close their mouth. Everything an offender says may be used against them, so the best thing to do is remain silent when questioned about the arrest and what led to it.

These are the steps of booking someone into the Elmwood Men's Correctional Complex:

  • Personal identification.
  • Mugshot(s).
  • Questions about medical history, mental health, drug and alcohol use, and gang affiliations.
  • Possible DNA.
  • Full body search.
  • Property forfeiture.
  • Free phone call.

Booking can take as little as an hour, or up to 48 hours on a busy weekend or holiday evening, or if the offender is violent, wasted or generally uncooperative. If you have any questions about when you can pay an offender's bond and what the cost will be, call the facility at 408-957-5300.

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Directions / Map to the Elmwood Men's Correctional Complex
Inmate Bail and Bonding

How do you pay bail for someone who has been arrested in [county_extended}?

When an offender is arrested and brought to the Elmwood Men's Correctional Complex in Milpitas for booking, there are several outcomes after being processed.

1. The offender will be released with no bail, promising to return on a specific date to appear before a judge in either Municipal or Santa Clara County Court.
2. The offender is ordered to remain in jail until their court date.
3. The offender is allowed to be released after paying a specified bond or bail.  Call 408-957-5300 to get the exact amount.

The payment of an offender's bail or bond can take many shapes.

  • If can be paid by cash, money order or credit card.
  • It can be paid using a bail company, licensed to do business in Santa Clara County.
  • It can be paid by using a residential property in the county as collateral. 

For detailed Frequently Asked Questions and Answers about the entire bail process in Santa Clara County California, check out the Elmwood Men's Correctional Complex Bail Page.

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Inmate Visitation

How Do You Visit an Inmate in the Elmwood Men's Correctional Complex? What is the Schedule?

Elmwood Men's Correctional Complex VISITATION SCHEDULE, POLICIES & GUIDELINES

Men's Visitation Entrance is located at:
945 Thompson Street
Milpitas, CA 95035

Visitation Questions: Monday-Friday: 8:00 am–12:00 pm, 1:00 pm–4:30 pm - 408-957-5900

REGISTRATION and APPLICATION PROCESS

  • Everyone wishing to visit a Elmwood Men's Correctional Complex inmate must first register and apply for permission.
  • If you are unable to register online, you must print out, and fill in this form, them mail it in to:
    Department of Correction Elmwood Complex
    Attn: Visiting Office
    701 South Abel St.
    Milpitas, CA 95035
  • The Online Visitor Registration (OVR) system approval process may take up to seven business days to complete. A valid email address must be provided in order for you to receive notification of your application’s approval status.   
    If you do not have a valid email address, call 408-808-2804, after a seven-day waiting period, to check on your application status. Responses by telephone may be delayed.  
  • Scoll down for the section that is titled Elmwood Men's Correctional Complex Visitation Application Process for further instructions, as well as reasons for denial, and the appeal process.
  • If you are already registered at one facility, even if it was at a previous time, you can use the same registration to schedule visits here.

INMATE VISITS - Read carefully!

  • Inmates may have up to two 30-minute visits per week and one visit per day (Sunday being the first day of the week), space permitting.
  • Up to two (2) adults may visit. The visits are shared (both adults enter at the same time).
  • Check in is 45 minutes before the scheduled visit. 
  • Adult visitors must have a government picture ID.
  • Children who are 18 years or older will be counted as adults and must have their own account/register in the OVR system.
  • Children must be biologically related to the Adult visitor or the inmate.
    A reasonable number of children may visit as long as they are constantly supervised and remain well behaved.  
    An original and/or notarized birth certificate is required for each child at the time of each visit. 
  • Visitors may bring in one car key, and if with infant – one diaper, a reasonable amount of wipes and one pre-mixed formula/white milk bottle per child. 
  • Don't wear jewelry, a bra with a metal wire, or any metal, as you have to pass through a metal detector.

M2, M3, M4, M5, M8 VISITING SCHEDULE

DAY STARTING TIMES
SUNDAY NO VISITS
MONDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
TUESDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
WEDNESDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
THURSDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
FRIDAY 8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
SATURDAY NO VISITS

MINIMUM CAMP VISITING SCHEDULE

DAY STARTING TIMES
SUNDAY 8:00 am–8:30 am
9:00 am–9:30 am
10:00 am–10:30 am
1:00 pm–1:30 pm
2:00 pm–2:30 pm
3:00 pm–3:30 pm
4:00 pm–4:30 pm
MONDAY NO VISITS
TUESDAY NO VISITS
WEDNESDAY NO VISITS
THURSDAY NO VISITS
FRIDAY NO VISITS
SATURDAY 8:00 am–8:30 am
9:00 am–9:30 am
10:00 am–10:30 am
1:00 pm–1:30 pm
2:00 pm–2:30 pm
3:00 pm–3:30 pm
4:00 pm–4:30 pm

Elmwood Men's Correctional Complex requires all visitors to register prior to visiting an inmate. 

Your application, meaning you, will be reviewed by staff, who will ether approve you or deny you the right to visit an inmate.

Reasons for denial to visit an inmate in the Elmwood Men's Correctional Complex:

  • You were in our custody within the past 60 days.
  • You have an open or pending court case.
  • You have been convicted of a felony and served time in state prison. It is a felony to be on jail grounds without written consent from the Commander (California Penal Code 4571).
  • You were convicted of a misdemeanor within the past 3 years.
  • You have a No Contact Restraining Order involving the inmate you wish to visit.
  • You are on probation or parole.
  • You have an active warrant.
  • You are currently out on bail for an open or pending court case.
  • You have previous convictions for violence, assaultive behavior, sexual offenses or offenses committed while in custody.
  • Any other factor that causes the Sheriff’s Office to deem granting visitation a risk to facility and staff safety and security.
  • Approval or denial of any visitor is at the discretion of jail administration.

The Santa Clara County Jail Staff can't give you the reason you were denied, but if any of the reasons apply to you but believe you should be given special consideration, you can request reconsideration by writing a letter with explanation to:
Elmwood Men's Correctional Complex Jail Commander
County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street
San Jose, California 95110

In your letter please include your full name, date of birth, driver’s license / ID#, your current address, telephone number. These are the instructions for writing a letter to the Facility Commander 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Elmwood Men's Correctional Complex?

Elmwood Men's Correctional Complex VISITATION SCHEDULE, POLICIES & GUIDELINES

Men's Visitation Entrance is located at:
945 Thompson Street
Milpitas, CA 95035

Visitation Questions: Monday-Friday: 8:00 am–12:00 pm, 1:00 pm–4:30 pm - 408-957-5900

REGISTRATION and APPLICATION PROCESS

  • Everyone wishing to visit a Elmwood Men's Correctional Complex inmate must first register and apply for permission.
  • If you are unable to register online, you must print out, and fill in this form, them mail it in to:
    Department of Correction Elmwood Complex
    Attn: Visiting Office
    701 South Abel St.
    Milpitas, CA 95035
  • The Online Visitor Registration (OVR) system approval process may take up to seven business days to complete. A valid email address must be provided in order for you to receive notification of your application’s approval status.   
    If you do not have a valid email address, call 408-808-2804, after a seven-day waiting period, to check on your application status. Responses by telephone may be delayed.  
  • Scoll down for the section that is titled Elmwood Men's Correctional Complex Visitation Application Process for further instructions, as well as reasons for denial, and the appeal process.
  • If you are already registered at one facility, even if it was at a previous time, you can use the same registration to schedule visits here.

INMATE VISITS - Read carefully!

  • Inmates may have up to two 30-minute visits per week and one visit per day (Sunday being the first day of the week), space permitting.
  • Up to two (2) adults may visit. The visits are shared (both adults enter at the same time).
  • Check in is 45 minutes before the scheduled visit. 
  • Adult visitors must have a government picture ID.
  • Children who are 18 years or older will be counted as adults and must have their own account/register in the OVR system.
  • Children must be biologically related to the Adult visitor or the inmate.
    A reasonable number of children may visit as long as they are constantly supervised and remain well behaved.  
    An original and/or notarized birth certificate is required for each child at the time of each visit. 
  • Visitors may bring in one car key, and if with infant – one diaper, a reasonable amount of wipes and one pre-mixed formula/white milk bottle per child. 
  • Don't wear jewelry, a bra with a metal wire, or any metal, as you have to pass through a metal detector.

M2, M3, M4, M5, M8 VISITING SCHEDULE

DAY STARTING TIMES
SUNDAY NO VISITS
MONDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
TUESDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
WEDNESDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
THURSDAY 7:00 pm–7:30 pm
8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
FRIDAY 8:00 pm–8:30 pm
9:00 pm–9:30 pm
10:00 pm–10:30 pm
SATURDAY NO VISITS

MINIMUM CAMP VISITING SCHEDULE

DAY STARTING TIMES
SUNDAY 8:00 am–8:30 am
9:00 am–9:30 am
10:00 am–10:30 am
1:00 pm–1:30 pm
2:00 pm–2:30 pm
3:00 pm–3:30 pm
4:00 pm–4:30 pm
MONDAY NO VISITS
TUESDAY NO VISITS
WEDNESDAY NO VISITS
THURSDAY NO VISITS
FRIDAY NO VISITS
SATURDAY 8:00 am–8:30 am
9:00 am–9:30 am
10:00 am–10:30 am
1:00 pm–1:30 pm
2:00 pm–2:30 pm
3:00 pm–3:30 pm
4:00 pm–4:30 pm

Elmwood Men's Correctional Complex requires all visitors to register prior to visiting an inmate. 

Your application, meaning you, will be reviewed by staff, who will ether approve you or deny you the right to visit an inmate.

Reasons for denial to visit an inmate in the Elmwood Men's Correctional Complex:

  • You were in our custody within the past 60 days.
  • You have an open or pending court case.
  • You have been convicted of a felony and served time in state prison. It is a felony to be on jail grounds without written consent from the Commander (California Penal Code 4571).
  • You were convicted of a misdemeanor within the past 3 years.
  • You have a No Contact Restraining Order involving the inmate you wish to visit.
  • You are on probation or parole.
  • You have an active warrant.
  • You are currently out on bail for an open or pending court case.
  • You have previous convictions for violence, assaultive behavior, sexual offenses or offenses committed while in custody.
  • Any other factor that causes the Sheriff’s Office to deem granting visitation a risk to facility and staff safety and security.
  • Approval or denial of any visitor is at the discretion of jail administration.

The Santa Clara County Jail Staff can't give you the reason you were denied, but if any of the reasons apply to you but believe you should be given special consideration, you can request reconsideration by writing a letter with explanation to:
Elmwood Men's Correctional Complex Jail Commander
County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street
San Jose, California 95110

In your letter please include your full name, date of birth, driver’s license / ID#, your current address, telephone number. These are the instructions for writing a letter to the Facility Commander 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Elmwood Men's Correctional Complex?

How to Deposit Money into an Inmate's Account in Elmwood Men's Correctional Complex

To deposit money into the account of an inmate in Santa Clara County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select Elmwood Men's Correctional Complex
  • Enter the Inmate ID of your inmate.  This can be found by calling 408-957-5300 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Elmwood Men's Correctional Complex.  To do this you need the Inmate's ID Number and the Facility Locator Number for Santa Clara County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Elmwood Men's Correctional Complex?

How Do You Communicate with an Inmate in the Elmwood Men's Correctional Complex by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Elmwood Men's Correctional Complex, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Elmwood Men's Correctional Complex Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Elmwood Men's Correctional Complex, and what can I send them?

Postcards

The Elmwood Men's Correctional Complex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes

The Elmwood Men's Correctional Complex also allows regular postcards and envelopes to be mailed to inmates as well, but all mail must be mailed through the United States Postal Service. If mailed through another carrier such as UPS or Fed Ex it will be rejected.

To confirm that the Elmwood Men's Correctional Complex still allows letters in envelopes call 408-957-5300 or view the Inmate Mail Instructions by going here.

Address the envelope as follows:

Santa Clara County Department of Correction

Elmwood Complex

Inmate Name/Booking Number/PIN (Click here to locate the number)

701 South Abel Street

Milpitas, CA 95035

 

You must also write a complete return address on the envelope.

Newspapers

Inmate at this jail can have newspaper subscriptions as long as they are mailed directly from the publisher and include all of the above required information.

Magazines

This jail allows inmates to receive magazine subscriptions that are mailed directly from the publisher to the jail. Magazines cannot contain nudity, pornography, obscenity or the promotion of drug use or violence.

Books

Books can be sent to inmates but must be soft-cover. In addition, they must come directly from the publisher, not a bookstore or a private party.

Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Elmwood Men's Correctional Complex standards will be disposed of.

Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

To confirm that the Elmwood Men's Correctional Complex continues to allow books to be mailed by a third party publisher or bookseller, call 408-957-5300.

Care packages

Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.

When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.

Call 408-957-5300 or click here or here to see if the Elmwood Men's Correctional Complex participates in a Care Package program and if so, how to purchase one.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Elmwood Men's Correctional Complex, and what can I purchase?

Elmwood Men's Correctional Complex allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Elmwood Men's Correctional Complex has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Elmwood Men's Correctional Complex

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in Santa Clara County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Elmwood Men's Correctional Complex follow these steps:

  • Register here to create an account with icaregifts for Santa Clara County.
  • Choose California, then Elmwood Men's Correctional Complex, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Santa Clara County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Santa Clara County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Elmwood Men's Correctional Complex, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Clara County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Elmwood Men's Correctional Complex using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Elmwood Men's Correctional Complex contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Elmwood Men's Correctional Complex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Elmwood Men's Correctional Complex Inmate by Mail and by Email

To mail or email an inmate in Santa Clara County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Elmwood Men's Correctional Complex must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Elmwood Men's Correctional Complex has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Elmwood Men's Correctional Complex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Santa Clara County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Santa Clara County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Inmate Tablets

Do Inmates in the Elmwood Men's Correctional Complex have Access to Tablets or Computers?

Elmwood Men's Correctional Complex allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Elmwood Men's Correctional Complex, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Elmwood Men's Correctional Complex.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Elmwood Men's Correctional Complex Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Elmwood Men's Correctional Complex

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Elmwood Men's Correctional Complex inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Elmwood Men's Correctional Complex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-957-5300 for further assistance.

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Are there photos of the Elmwood Men's Correctional Complex? What does it look like?
Other Jails in Santa Clara County

What are the other City and County Jails in Santa Clara County?

Santa Clara County County Jails
Santa Clara County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Santa Clara County?

Santa Clara San Benito Merced Santa Cruz San Mateo Alameda Stanislaus
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Search for an Inmate in Santa Clara County

This facility, known as "Elmwood Men's Correctional Complex" is also known as Elmwood Correctional Facility for Men - Santa Clara County, Santa Clara County Criminal Court, Elmwood Correctional Facility , Elmwood Correctional Facility , California, Santa Clara.