Glen Helen Rehabilitation Center

To search for an inmate in the Glen Helen Rehabilitation Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 909-473-3689 for the information you are looking for. You can also look up a list of criminal courts for San Bernardino County and every other county in California.

Glen Helen Rehabilitation Center Inmate Search

The Glen Helen Rehabilitation Center maintains an average of 1446 offenders in custody on any given day. The Glen Helen Rehabilitation Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year San Bernardino County law enforcement agencies arrest and detain approximately 174,960 offenders.

How Do You Visit an Inmate in the Glen Helen Rehabilitation Center? What is the Schedule?

Glen Helen Rehabilitation Center on site VISITATION SCHEDULE

18000 West Institution Road
Devore, CA 92407

Jail Phone 909-473-3689 / Visitation scheduling 909-887-0364

• Call 909-887-0364 between the hours of 9:00AM and 3:00PM, Tuesday to Friday, at least one day in advance to schedule your visit.
• Before calling, look up your inmate's booking number, facility, and housing location. You must have this information.
• You can also get the booking number by calling 909-708-8371.
• An inmate can have a maximum of two visits (one hour total) each week.
• Visits are limited to two visitors per inmate.  
• At times the online scheduling form works, which you can access on the Inmate Locator page. If not, you can schedule by calling 909-887-0364.
• Generally, one visitor must be an adult and the second visitor can be an adult or minor.  
• Minor children, at least 12 years old, can visit an incarcerated parent without an adult present.
• Visitors must have identification and are required to arrive at least 30 minutes prior to their visit to allow time to check in and be screened.
• Visitors and inmates will be required to wear masks and adhere to social distancing at all times, regardless of vaccination status.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Glen Helen Rehabilitation Center?

Glen Helen Rehabilitation Center on site VISITATION SCHEDULE

18000 West Institution Road
Devore, CA 92407

Jail Phone 909-473-3689 / Visitation scheduling 909-887-0364

• Call 909-887-0364 between the hours of 9:00AM and 3:00PM, Tuesday to Friday, at least one day in advance to schedule your visit.
• Before calling, look up your inmate's booking number, facility, and housing location. You must have this information.
• You can also get the booking number by calling 909-708-8371.
• An inmate can have a maximum of two visits (one hour total) each week.
• Visits are limited to two visitors per inmate.  
• At times the online scheduling form works, which you can access on the Inmate Locator page. If not, you can schedule by calling 909-887-0364.
• Generally, one visitor must be an adult and the second visitor can be an adult or minor.  
• Minor children, at least 12 years old, can visit an incarcerated parent without an adult present.
• Visitors must have identification and are required to arrive at least 30 minutes prior to their visit to allow time to check in and be screened.
• Visitors and inmates will be required to wear masks and adhere to social distancing at all times, regardless of vaccination status.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

How Do You Deposit Money for an Inmate in the Glen Helen Rehabilitation Center?

How to Deposit Money into an Inmate's Account in Glen Helen Rehabilitation Center

To deposit money into the account of an inmate in San Bernardino County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select California.
• Select Glen Helen Rehabilitation Center
• Enter the Inmate ID of your inmate.  This can be found by calling 909-473-3689 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Glen Helen Rehabilitation Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for San Bernardino County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Glen Helen Rehabilitation Center?

How does an Inmate at Glen Helen Rehabilitation Center Make Phone Calls?

Inmates at Glen Helen Rehabilitation Center are allowed to make collect calls or direct calls paid for with prepaid phone cards they can purchase from commissary. The typical cost for a direct call using a phone card is approximately $0.21 per minute.

Family and friends cannot call an inmate, leave messages, send a text, send an email, or leave a voicemail.  The only way you are going to communicate with an inmate is either by them calling you, or you visiting them. If they have cash on them when they are arrested it will be credited to their commissary account.

You can deposit money for the inmate to purchase phone cards in several ways. You must have the inmate's Booking Number to have any of these deposits credited to their account.

• Depositing money only with Touchpay Deposit Services.
  
• Depositing money at the the Glen Helen Rehabilitation Center Lobby Kiosk.  Visa, Mastercard and Cash only.
• Bringing a money order to the the Glen Helen Rehabilitation Center. US Postal Service or Western Union money orders only.
• Mailing a money order to the the Glen Helen Rehabilitation Center. US Postal Service or Western Union money orders only.
  Inmate's Name and Booking Number
  Glen Helen Rehabilitation Center
  18000 Institution Road
  P.O. Box 9490
  Devore, CA 92407

For complete information on communicating with an inmate using the phone, how much time they can spend on the phone, how much it costs, and more... check out our Inmate Phone page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

How do I Mail an Inmate in the Glen Helen Rehabilitation Center, and what can I send them?

What Kind of Mail can Glen Helen Rehabilitation Center Inmates Receive?

Postcards
The Glen Helen Rehabilitation Center allows inmates to receive unlimited pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Glen Helen Rehabilitation Center allows inmates to receive an unlimited amount of letters as long as they conform to the mail guidelines.  Letters should arrive in standard letter-sized envelopes and must have a complete return address, including your first and last name and address.

First look up the Inmate's Booking Number. If you can't find it online, call the Inmate Locator hotline at 909-708-8371.
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407

Newspapers
You can purchase a newspaper subscription for an inmate but it must be mailed to the jail directly from the publisher and must include the inmate’s full name and booking number.

Magazines
Magazines are also allowed, but must be mailed directly from the publisher and include the inmate’s full name and booking number. Any magazine containing lewd photos, nudity, pornography, or anything promoting drugs or violence will be confiscated by jail staff and discarded.

Books
If you wish to mail a book to an inmate you must have it sent from either the publisher or from a third-party vendor such as Amazon.com or Barnes and Noble. 
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene.
In addition, the contents cannot present a threat to the security of the facility. Any book that does not meet the Glen Helen Rehabilitation Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All book shipments must include the inmate's name and booking number. You can also call 909-708-8371 to get the number.

Magazines, Newspapers and Books are mailed to:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407

How, What and Where can you Mail Something to an Inmate in Glen Helen Rehabilitation Center?

Envelopes
The Glen Helen Rehabilitation Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407

Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.

All newspapers, magazines and books are to be shipped to:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407

Care Packages
You can only send a care package of commissary items from icaregifts.

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

Can I purchase Commissary Online for an Inmate in the Glen Helen Rehabilitation Center, and what can I purchase?

Glen Helen Rehabilitation Center allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Glen Helen Rehabilitation Center has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Glen Helen Rehabilitation Center

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in San Bernardino County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Glen Helen Rehabilitation Center follow these steps:

• Register here to create an account with icaregifts for San Bernardino County.
• 
• Choose California, then Glen Helen Rehabilitation Center, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in San Bernardino County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in San Bernardino County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Glen Helen Rehabilitation Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for San Bernardino County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

How Can I Communicate with an Inmate in the Glen Helen Rehabilitation Center using an Online Messaging Service?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

Do Inmates in the Glen Helen Rehabilitation Center have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.

What are the other Jails in the Neighboring Counties surrounding San Bernardino County?