Glen Helen Rehabilitation Center, CA Video Visitation

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Glen Helen Rehabilitation Center

Address:
18000 West Institution Road
Devore, CA 92407
Phone:
909-473-3689

Schedule a Video Visit with an Inmate at the Glen Helen Rehabilitation Center

Glen Helen Rehabilitation Center values the importance of keeping inmates connected to their families and friends. Maintaining close relationships with loved ones is crucial for an inmate's successful reintegration upon release and helps reduce the likelihood of reoffending.

One way Glen Helen Rehabilitation Center supports this (or will soon) is by offering remote video visitation. This system allows loved ones to connect with inmates via video kiosks inside the jail or through tablets, provided by a third-party service working with the facility.

The benefits of video visitation include:

It boosts inmate morale.
Enables inmates to maintain contact with family, friends, and children.
Reduces the time and cost required for staff to manage in-person visits.
Generates revenue for the facility.
Helps prevent the spread of illnesses.
Limits the possibility of contraband entering the jail.

For more information on video visits, call the facility at 909-473-3689, or scroll down for answers to Frequently Asked Questions.

Glen Helen Rehabilitation Center on site VISITATION SCHEDULE

18000 West Institution Road
Devore, CA 92407

Jail Phone 909-473-3689 / Visitation scheduling 909-887-0364

Call 909-887-0364 between the hours of 9:00AM and 3:00PM, Tuesday to Friday, at least one day in advance to schedule your visit.
Before calling, look up your inmate's booking number, facility, and housing location. You must have this information.
You can also get the booking number by calling 909-708-8371.
An inmate can have a maximum of two visits (one hour total) each week.
Visits are limited to two visitors per inmate.
At times the online scheduling form works, which you can access on the Inmate Locator page. If not, you can schedule by calling 909-887-0364.
Generally, one visitor must be an adult and the second visitor can be an adult or minor.
Minor children, at least 12 years old, can visit an incarcerated parent without an adult present.
Visitors must have identification and are required to arrive at least 30 minutes prior to their visit to allow time to check in and be screened.
Visitors and inmates will be required to wear masks and adhere to social distancing at all times, regardless of vaccination status.

DAYS	TIMES
WEDNESDAY	8:30AM - 7:00PM
THURSDAY	8:30AM - 7:00PM
FRIDAY	8:30AM - 7:00PM
SATURDAY	8:30AM - 7:00PM

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Glen Helen Rehabilitation Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.