San Bernardino West Valley Detention Center

Search for an Inmate in San Bernardino County

San Bernardino West Valley Detention Center Information

The San Bernardino West Valley Detention Center is a 3347 bed jail in the city of Rancho Cucamonga, San Bernardino County, California. Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they either get bail or are released from custody on their own recognizance.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the California State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 909-350-2476, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the San Bernardino West Valley Detention Center at 909-350-2476 to get it.

Phone: 909-350-2476

Physical Address:
9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739

Mailing Address (personal mail):
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Mailing Address (legal mail or subscriptions):
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Other Jails and Prisons

How Do You Find Someone in the San Bernardino West Valley Detention Center?

To search for an inmate in the San Bernardino West Valley Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 909-350-2476 for the information you are looking for. You can also look up a list of criminal courts for San Bernardino County and every other county in California.

San Bernardino West Valley Detention Center Inmate Search

The San Bernardino West Valley Detention Center maintains an average of 3347 offenders in custody on any given day. The San Bernardino West Valley Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year San Bernardino County law enforcement agencies arrest and detain approximately 174,960 offenders.

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About the San Bernardino West Valley Detention Center

San Bernardino West Valley Detention Center is located at 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739. The phone for the jail is  909-350-2476. It has 3,347 inmate beds, making it one of the largest jails in California. Most of the inmates incarcerated in San Bernardino West Valley Detention Center are waiting for their trials to take place, and those trials use remote video for designated courts in San Bernardino, Fontana, Rancho Cucamonga, Chino, Barstow and Victorville.

The San Bernardino West Valley Detention Center Inmate Roster is maintained by the Sheriff's Department and allows you to see mugshots and do an Inmate Search. Be sure to have the full legal name of any inmate you are trying to locate at San Bernardino West Valley Detention Center. You can also find them if you know their Booking Number.

Inmate visiting appointments are available if you call or schedule online. You have to have an appointment 24 hours in advance, and a visit can be scheduled for the allowable hours from 8:00 am to 5:30 pm on Wednesdays through Saturdays. If your inmate needs to see an attorney or a bail bond agent, those professionals can visit during expanded hours. See Visits for more information so you are completely prepared.

Although this facility has 600 trained staff members and a stated committment to safety, reasonable medical and mental health care, San Bernardino West Valley Detention Center has not escaped the scrutiny and investigations by inmate advocates who have reported abuse on the part of deputies. Inmates have told of incidents of electric shocks and threats with weapons by jail staff. These, as well as in-custody deaths, have diminished the standing of this jail.

There are opportunities for inmates to gain marketable skills at this jail that can be used after their release. The specific fields of study are cooking, food safety management, landscaping, and laundry work.

If you are a friend or family member who wants to offer support and maintain contact with an imate, you can learn more about inmate services in the Visits, Mail, Phone, Money, Bail, and Commissary sections of this website.

 

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the San Bernardino West Valley Detention Center?

To find out if someone you know has been recently arrested and booked into the San Bernardino West Valley Detention Center, call the jail’s booking line at 909-350-2476.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

San Bernardino West Valley Detention Center Booking Roster

What happens during booking in San Bernardino County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in San Bernardino County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the San Bernardino West Valley Detention Center?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in San Bernardino County and other California and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the San Bernardino West Valley Detention Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the San Bernardino West Valley Detention Center Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the San Bernardino West Valley Detention Center
Inmate Visitation

How Do You Visit an Inmate in the San Bernardino West Valley Detention Center? What is the Schedule?

San Bernardino West Valley Detention Center on site VISITATION SCHEDULE

9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739

Jail Phone 909-350-2476 / Visitation scheduling 909-887-0364

  • Call 909-887-0364 between the hours of 9:00AM and 3:00PM, Tuesday to Friday, at least one day in advance to schedule your visit.
  • Before calling, look up your inmate's booking number, facility, and housing location. You must have this information.
  • You can also get the booking number by calling 909-708-8371.
  • An inmate can have a maximum of two visits (one hour total) each week.
  • Visits are limited to two visitors per inmate.  
  • At times the online scheduling form works, which you can access on the Inmate Locator page. If not, you can schedule by calling 909-887-0364.
  • Generally, one visitor must be an adult and the second visitor can be an adult or minor.  
  • Minor children, at least 12 years old, can visit an incarcerated parent without an adult present.
  • Visitors must have identification and are required to arrive at least 30 minutes prior to their visit to allow time to check in and be screened.
  • Visitors and inmates will be required to wear masks and adhere to social distancing at all times, regardless of vaccination status.
DAYS TIMES
WEDNESDAY 8:30AM - 7:00PM
THURSDAY 8:30AM - 7:00PM
FRIDAY 8:30AM - 7:00PM
SATURDAY 8:30AM - 7:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the San Bernardino West Valley Detention Center?

San Bernardino West Valley Detention Center on site VISITATION SCHEDULE

9500 Etiwanda Avenue
Rancho Cucamonga, CA 91739

Jail Phone 909-350-2476 / Visitation scheduling 909-887-0364

  • Call 909-887-0364 between the hours of 9:00AM and 3:00PM, Tuesday to Friday, at least one day in advance to schedule your visit.
  • Before calling, look up your inmate's booking number, facility, and housing location. You must have this information.
  • You can also get the booking number by calling 909-708-8371.
  • An inmate can have a maximum of two visits (one hour total) each week.
  • Visits are limited to two visitors per inmate.  
  • At times the online scheduling form works, which you can access on the Inmate Locator page. If not, you can schedule by calling 909-887-0364.
  • Generally, one visitor must be an adult and the second visitor can be an adult or minor.  
  • Minor children, at least 12 years old, can visit an incarcerated parent without an adult present.
  • Visitors must have identification and are required to arrive at least 30 minutes prior to their visit to allow time to check in and be screened.
  • Visitors and inmates will be required to wear masks and adhere to social distancing at all times, regardless of vaccination status.
DAYS TIMES
WEDNESDAY 8:30AM - 7:00PM
THURSDAY 8:30AM - 7:00PM
FRIDAY 8:30AM - 7:00PM
SATURDAY 8:30AM - 7:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the San Bernardino West Valley Detention Center?

How to Deposit Money into an Inmate's Account in San Bernardino West Valley Detention Center

To deposit money into the account of an inmate in San Bernardino County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select San Bernardino West Valley Detention Center
  • Enter the Inmate ID of your inmate.  This can be found by calling 909-350-2476 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the San Bernardino West Valley Detention Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for San Bernardino County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the San Bernardino West Valley Detention Center?

How does an Inmate at San Bernardino West Valley Detention Center Make Phone Calls?

Inmates at San Bernardino West Valley Detention Center are allowed to make collect calls or direct calls paid for with prepaid phone cards they can purchase from commissary. The typical cost for a direct call using a phone card is approximately $0.21 per minute.

Family and friends cannot call an inmate, leave messages, send a text, send an email, or leave a voicemail.  The only way you are going to communicate with an inmate is either by them calling you, or you visiting them. If they have cash on them when they are arrested it will be credited to their commissary account.

You can deposit money for the inmate to purchase phone cards in several ways. You must have the inmate's Booking Number to have any of these deposits credited to their account.

  • Depositing money only with Touchpay Deposit Services.
  • Depositing money at the the San Bernardino West Valley Detention Center Lobby Kiosk.  Visa, Mastercard and Cash only.
  • Bringing a money order to the the San Bernardino West Valley Detention Center. US Postal Service or Western Union money orders only.
  • Mailing a money order to the the San Bernardino West Valley Detention Center. US Postal Service or Western Union money orders only.
    Inmate's Name and Booking Number
    West Valley Detention Center
    9500 Etiwanda Ave.
    Rancho Cucamonga, CA 91739

For complete information on communicating with an inmate using the phone, how much time they can spend on the phone, how much it costs, and more... check out our Inmate Phone page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the San Bernardino West Valley Detention Center, and what can I send them?

What Kind of Mail can San Bernardino West Valley Detention Center Inmates Receive?

Postcards
The San Bernardino West Valley Detention Center allows inmates to receive unlimited pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The San Bernardino West Valley Detention Center allows inmates to receive an unlimited amount of letters as long as they conform to the mail guidelines.  Letters should arrive in standard letter-sized envelopes and must have a complete return address, including your first and last name and address.

First look up the Inmate's Booking Number. If you can't find it online, call the Inmate Locator hotline at 909-708-8371.
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Newspapers
You can purchase a newspaper subscription for an inmate but it must be mailed to the jail directly from the publisher and must include the inmate’s full name and booking number.

Magazines
Magazines are also allowed, but must be mailed directly from the publisher and include the inmate’s full name and booking number. Any magazine containing lewd photos, nudity, pornography, or anything promoting drugs or violence will be confiscated by jail staff and discarded.

Books
If you wish to mail a book to an inmate you must have it sent from either the publisher or from a third-party vendor such as Amazon.com or Barnes and Noble. 
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene.
In addition, the contents cannot present a threat to the security of the facility. Any book that does not meet the San Bernardino West Valley Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All book shipments must include the inmate's name and booking number. You can also call 909-708-8371 to get the number.

Magazines, Newspapers and Books are mailed to:
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They include clothing, snacks, hygeine products and seasonal items.

San Bernardino West Valley Detention Center only allows care packages from icaregifts.

How, What and Where can you Mail Something to an Inmate in San Bernardino West Valley Detention Center?

Envelopes
The San Bernardino West Valley Detention Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739


Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.


All newspapers, magazines and books are to be shipped to:
Inmate's Name and Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Care Packages
You can only send a care package of commissary items from
icaregifts.

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the San Bernardino West Valley Detention Center, and what can I purchase?

San Bernardino West Valley Detention Center allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    San Bernardino West Valley Detention Center has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for San Bernardino West Valley Detention Center

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in San Bernardino County

To send a commissary carepack (food, snacks and goods) directly to an inmate in San Bernardino West Valley Detention Center follow these steps:

  • Register here to create an account with icaregifts for San Bernardino County.
  • Choose California, then San Bernardino West Valley Detention Center, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Bernardino County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in San Bernardino County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in San Bernardino West Valley Detention Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for San Bernardino County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the San Bernardino West Valley Detention Center using an Online Messaging Service?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Inmate Tablets

Do Inmates in the San Bernardino West Valley Detention Center have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Bernardino West Valley Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-350-2476 for further assistance.

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Are there photos of the San Bernardino West Valley Detention Center? What does it look like?
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding San Bernardino County?

San Bernardino Mohave La Paz Riverside Orange Los Angeles Kern Inyo Clark
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Search for an Inmate in San Bernardino County

This facility, known as "San Bernardino West Valley Detention Center" is also known as San Bernardino County Detention & Corrections, San Bernardino Sheriff, San Bernardino Criminal Court, San Bernardino County Jail, Court Holding, San Bernardino County Jail, Court Holding, California, San Bernardino.