The Glen Helen Rehabilitation Center is a 1446 bed jail in the city of Devore, San Bernardino County, California. Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they either get bail or are released from custody on their own recognizance.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the California State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 909-473-3689, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Glen Helen Rehabilitation Center at 909-473-3689 to get it.
Phone: 909-473-3689
Physical Address:
18000 West Institution Road
Devore, CA 92407
Mailing Address (personal mail):
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Mailing Address (legal mail or subscriptions):
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Other Jails and Prisons
To search for an inmate in the Glen Helen Rehabilitation Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 909-473-3689 for the information you are looking for. You can also look up a list of criminal courts for San Bernardino County and every other county in California.
Glen Helen Rehabilitation Center Inmate Search
The Glen Helen Rehabilitation Center maintains an average of 1446 offenders in custody on any given day. The Glen Helen Rehabilitation Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year San Bernardino County law enforcement agencies arrest and detain approximately 174,960 offenders.
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Glen Helen Rehabilitation Center in San Bernardino County, California is one of four jails in the County, the others being High Desert Detention Center, San Bernardino Central Detention Center, and San Bernadino West Valley Detention Center. Glen Helen Rehabilitation Center has 1,446 inmate beds, 1,120 for males and 326 for females. It's located at 18000 West Institution Road, Devore, CA 92407. To reach the jail by phone, call 909-473-3689.
This facility is divided into two minimum-security areas and one maximum-security area. It held males only when it opened in 1960, but females were added 28 years later.
Although many inmates are at Glen Helen Rehabilitation Center on a pre-trial basis, those who are already serving their sentences may be able to work on improving their own lives through programs that focus on work and family life. Inmates have an opportunity to take parenting classes, through California State University, San Bernadino, with the goal of maintaining family connections, increasing the inmates' understanding of the stages of their child's development, and braking patterns of intergenerational incarceration.
Additionally, work-related situations exist for inmates who qualify: A work release program, where those inmates who have met certain educational requirements can engage with performing manual services in the community. These inmates must wear an ankle bracelet that uses technology to keep track of their location at all times. Both male and female inmates who are approved also have a chance to learn fire safety over the course of five months and then work as fire fighters overseen by the California Department of Forestry and Fire Protection.
Locating an inmate and learning how you can visit and use other services connected to this particular facility can be found by scrolling down or clicking on Visitation, Mail, Phone, Money, Bail, Commissary, Tablet rentals, etc.
To find out if someone you know has been recently arrested and booked into the Glen Helen Rehabilitation Center, call the jail’s booking line at 909-473-3689.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Glen Helen Rehabilitation Center Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in San Bernardino County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in San Bernardino County and other California and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Glen Helen Rehabilitation Center will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Glen Helen Rehabilitation Center? What is the Schedule?
18000 West Institution Road
Devore, CA 92407
Jail Phone 909-473-3689 / Visitation scheduling 909-887-0364
| DAYS | TIMES |
| WEDNESDAY | 8:30AM - 7:00PM |
| THURSDAY | 8:30AM - 7:00PM |
| FRIDAY | 8:30AM - 7:00PM |
| SATURDAY | 8:30AM - 7:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Glen Helen Rehabilitation Center?
18000 West Institution Road
Devore, CA 92407
Jail Phone 909-473-3689 / Visitation scheduling 909-887-0364
| DAYS | TIMES |
| WEDNESDAY | 8:30AM - 7:00PM |
| THURSDAY | 8:30AM - 7:00PM |
| FRIDAY | 8:30AM - 7:00PM |
| SATURDAY | 8:30AM - 7:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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How Do You Deposit Money for an Inmate in the Glen Helen Rehabilitation Center?
To deposit money into the account of an inmate in San Bernardino County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Glen Helen Rehabilitation Center?
Inmates at Glen Helen Rehabilitation Center are allowed to make collect calls or direct calls paid for with prepaid phone cards they can purchase from commissary. The typical cost for a direct call using a phone card is approximately $0.21 per minute.
Family and friends cannot call an inmate, leave messages, send a text, send an email, or leave a voicemail. The only way you are going to communicate with an inmate is either by them calling you, or you visiting them. If they have cash on them when they are arrested it will be credited to their commissary account.
You can deposit money for the inmate to purchase phone cards in several ways. You must have the inmate's Booking Number to have any of these deposits credited to their account.
For complete information on communicating with an inmate using the phone, how much time they can spend on the phone, how much it costs, and more... check out our Inmate Phone page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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How do I Mail an Inmate in the Glen Helen Rehabilitation Center, and what can I send them?
Postcards
The Glen Helen Rehabilitation Center allows inmates to receive unlimited pre-metered postcards like the type purchased from the post office. They also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Glen Helen Rehabilitation Center allows inmates to receive an unlimited amount of letters as long as they conform to the mail guidelines. Letters should arrive in standard letter-sized envelopes and must have a complete return address, including your first and last name and address.
First look up the Inmate's Booking Number. If you can't find it online, call the Inmate Locator hotline at 909-708-8371.
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Newspapers
You can purchase a newspaper subscription for an inmate but it must be mailed to the jail directly from the publisher and must include the inmate’s full name and booking number.
Magazines
Magazines are also allowed, but must be mailed directly from the publisher and include the inmate’s full name and booking number. Any magazine containing lewd photos, nudity, pornography, or anything promoting drugs or violence will be confiscated by jail staff and discarded.
Books
If you wish to mail a book to an inmate you must have it sent from either the publisher or from a third-party vendor such as Amazon.com or Barnes and Noble.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene.
In addition, the contents cannot present a threat to the security of the facility. Any book that does not meet the Glen Helen Rehabilitation Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All book shipments must include the inmate's name and booking number. You can also call 909-708-8371 to get the number.
Magazines, Newspapers and Books are mailed to:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They include clothing, snacks, hygeine products and seasonal items.
Glen Helen Rehabilitation Center only allows care packages from icaregifts.
Envelopes
The Glen Helen Rehabilitation Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.
Envelopes MUST be mailed to the following address:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.
All newspapers, magazines and books are to be shipped to:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Care Packages
You can only send a care package of commissary items from icaregifts.
For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Glen Helen Rehabilitation Center, and what can I purchase?
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. Glen Helen Rehabilitation Center has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Glen Helen Rehabilitation Center
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Glen Helen Rehabilitation Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Glen Helen Rehabilitation Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for San Bernardino County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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How Can I Communicate with an Inmate in the Glen Helen Rehabilitation Center using an Online Messaging Service?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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Do Inmates in the Glen Helen Rehabilitation Center have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Glen Helen Rehabilitation Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 909-473-3689 for further assistance.
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What are the other City and County Jails in San Bernardino County?
What are the other Jails in the Neighboring Counties surrounding San Bernardino County?
This facility, known as "Glen Helen Rehabilitation Center" is also known as San Bernardino County Glen Helen Rehabilitation Center - Male, San Bernardino County Glen Helen Rehabilitation Center - Female, San Bernardino Criminal Court, San Bernardino County Jail, Glen Helen Male, San Bernardino County Jail, Glen Helen Male, California, San Bernardino.
