Iowa Medical and Classification Center Family & Friends Information

Iowa Department of Corrections Remote Inmate Visitation Information

Iowa DOC Visitation Policies

The Iowa Department of Corrections utilizes the Ameelio App for applying to visit an inmate in any of their facilities. 

Ameelio is used for both in-person visits and remote video visits.

It is currently not available on computers, but their app can be downloaded and used on both iphones and Android Devices.

iphone users

Android users

Step 1

Apply for the right to visit an inmate.  The application must be printed signed and mailed.  If you have any questions call 319-385-9511

Application - English version

Application - Spanish version


Step 2

Mail to:

Mt. Pleasant Correctional Facility
Attn: Central Records
1200 E. Washington
Mt. Pleasant, IA 52641

Ameelio Customer Support
Find additional assistance on the Ameelio’s Frequently Asked Questions
.

The Connect Support request form can be used to contact Ameelio.

Please fill out all fields and attach screenshots to help describe your issue. A Support team member will reach out to assist you.