Send Money to Inmate | Connecticut Department of Corrections

Money Info Visits Mail Phone Email Tablets Commissary Inmate Search

How Do You Send an Inmate Money in the New Haven Correctional Center?

How to Deposit Money in a New Haven Correctional Center Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

Jpay Online Deposits
Western Union Online Deposits
Touchpay
United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.

1. New Haven Correctional Center and JPAY.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are two ways to send money to an inmate/offender in {New Haven Correctional Center using Jpay.

Online payments
Over the phone by calling 800-574-5729

2. New Haven Correctional Center and Western Union.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes.

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

Select CONNECTICUT DOC, then follow Western Union's instructions.
For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

Western Union Facilities -
Deposit funds in-person at Western Union.

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

3. New Haven Correctional Center and Touchpay

You will need these these three things:

Exact spelling of the inmate's name as the CT DOC has it spelled.
The inmate's ID#.
Touchpay Facility # of 306109.

Options for putting money in an inmate's account:

Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.

Hartford
177 Weston Street
Hartford, CT

Chesire
900 Highland Avenue
Chesire, CT

York
201 West Main Street
Niantic, CT

You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online

New Haven Correctional Center uses Touchpay to process all online deposits to an inmate's account.
The company charges you a small fee for doing so.

Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 203-974-4111 to get the Facility Locator Number.

4. New Haven Correctional Center and Mailing a Payment

When sending an inmate money by mail, the New Haven Correctional Center will only accept:

US Postal Money Orders, or
Certified Bank Cashier Checks

**Important Notes**

All Checks or Money Orders MUST be payable to the inmate.
A filled out copy of the Inmate Trust Remitter Form.
Remitter Information MUST include:
Inmate First, Middle Initial and Last Name
Inmate Number
Inmate Date of Birth
Sender's First and Last Name
Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)

Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Funds are only accepted from the following sources:

Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
Attorney checks, along with cover letter
Employer checks, along with pay stub
Refund check from Vendors
Social Security checks
Social Services checks
Tax Refunds
Unemployment checks
Veterans Administration checks