New Haven Correctional Center

The Connecticut Department of Correction maintains a searchable public database of all of the inmates they have in custody.

The prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.

The Connecticut State Prison System began in 1773, when the Connecticut General Assembly first authorized the state to lock up prison convicts.

Today the state of Connecticut Prison System maintains 18 prisons, however several are temporarily closed due to less people being incarcerated. Unlike most states, Connecticut does not have any city or county jails. Anyone temporarily jailed, serving short sentences due to a misdemeanor conviction, or awaiting sentencing will do their time in a state prison facility.

With a staff of 6,000 correctional workers, as of the end of 2023 they oversee approximately 11,000 inmates, with another 5,000 on parole, supervised release or absconded.

The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the Connecticut Department of Correction.

Connecticut Department of Correction Inmate Search Instructions

The Connecticut Department of Correction provides a limited amount of information you may want to know about any inmate in their system, however they do list every inmate.

To look up an inmate, you don't even need to know the spelling of their name.

• You can list all inmates whose last name begin with any letter by entering that letter in the last name field.
• You can search an inmate using their CT DOC Inmate Number.
• You can also filter the results by entering their date of birth.

The first set of results if you just use a single letter in the 'Last Name field' as we did here, or if you used the full name of the inmate, will just list their name, CT DOC Number, date of birth, and their facility. If they are on parole or probation, their facility will have the letters PO in it, and the PO's name. Click on the DOC Number to get to the inmate's page.

The inmate's page will have a little more information, but no mugshots.  In addition, if they are not sentenced... in other words still pretrial or presentenced, the Maximum Release Date field will read 'Not Applicable', or will look like this: 0 Year(s) 0 Month(s) 0 Day(s).

How to Deposit Money in a New Haven Correctional Center Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

• Jpay Online Deposits
• Western Union Online Deposits
• Touchpay
• United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.

1.  New Haven Correctional Center and JPAY.

• First, you need to know the exact spelling of the inmate's name and inmates ID #
• You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
• There are two ways to send money to an inmate/offender in {New Haven Correctional Center using Jpay.

1. Online payments
2. Over the phone by calling 800-574-5729

2.  New Haven Correctional Center and Western Union.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes. 

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

• Select CONNECTICUT DOC, then follow Western Union's instructions.
• For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

Western Union Facilities -
Deposit funds in-person at Western Union. 

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

3. New Haven Correctional Center and Touchpay

You will need these these three things:

• Exact spelling of the inmate's name as the CT DOC has it spelled.

• The inmate's ID#.

• Touchpay Facility # of 306109.

Options for putting money in an inmate's account:

Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.

Hartford
177 Weston Street
Hartford, CT

Chesire
900 Highland Avenue
Chesire, CT

York
201 West Main Street
Niantic, CT

You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online

• New Haven Correctional Center uses Touchpay to process all online deposits to an inmate's account.
• The company charges you a small fee for doing so.

Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 203-974-4111 to get the Facility Locator Number.

4.  New Haven Correctional Center and Mailing a Payment

When sending an inmate money by mail, the New Haven Correctional Center will only accept:

• US Postal Money Orders, or
• Certified Bank Cashier Checks

**Important Notes**

• All Checks or Money Orders MUST be payable to the inmate.
• A filled out copy of the Inmate Trust Remitter Form.
• Remitter Information MUST include:
  Inmate First, Middle Initial and Last Name
  Inmate Number
  Inmate Date of Birth
  Sender's First and Last Name
  Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)

Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Funds are only accepted from the following sources:

• Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
• Attorney checks, along with cover letter
• Employer checks, along with pay stub
• Refund check from Vendors
• Social Security checks
• Social Services checks
• Tax Refunds
• Unemployment checks
• Veterans Administration checks

Rules Regarding Picking up Money When an Inmate is Released from the New Haven Correctional Center

Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:

Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109

If you have any questions, call the Trust/Finance Office at 860-692-7670

Unclaimed Inmate accounts

New Haven Correctional Center Inmate Visitation Schedule

245 Whalley Avenue, New Haven, CT 06511
New Haven, CT 06511
203-974-4111

• All potential visitors must complete the State of Connecticut - Department of Correction Visiting Request Form
• Video Visits must be pre-scheduled and a Visiting Request Form must be completed.
• In-Person Visits are not pre-scheduled at this time are on a first come, first serve basis.
• Visitors must be on the approved, active visiting list.
• You will receive a notification when your video visit is scheduled.

(SCROLL DOWN FOR VISITATION SCHEDULE)

RULES & GUIDELINES FOR VISITING AN INMATE

• Confirm the facility location of the inmate you would like to visit by using the inmate search tool.
• Valid, government issued photo ID is required.
• No cellphones or other electronic devices allowed into the visiting area.
• No more than two (2) visitors are allowed per visit to include children.
• On-site visits are at least 30 minutes, and up to 60 minutes.
• Visitors are required to arrive at least 15 minutes prior to your scheduled on-site visit to check in.
• Video visits are 30-60 minutes.
• There are NO VISITS on major holidays.
• Clothing & Appearance must be reasonably modest. Revealing, seductive, or offensive clothing is not allowed.
• Video visits are free.
  A maximum of (3) authorized adult visitors may participate in the video visit and must be included on the Visit Request Form. Children don't count toward the number of visitors. 
• NOTE: ACTUAL VISITATION DAYS AND TIMES VARY FOR EACH INMATE 

VISITATION SCHEDULE 

203-974-4111

The New Haven Correctional Center Inmate Phone System is Securus. 

Sign up with Securus by clicking the banner below.

1.  AdvanceConnect – Good Option - You control all phone numbers your inmate can call.

This type of account offers you the following benefits:
•    You are able to receive inmate calls as long as funds are available in your account.
•    You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
•    Calls WILL connect to cell phones.

2.  Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)

This type of account offers you the following benefits:
•    You can fund an Inmate Debit account without having your own calling account.
•    Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
•    Calls WILL connect to cell phones.
•    Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account. 

3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.

• Requires a credit check. 
• Costs more.
• Good for lawyers, bail bonds, long-term inmates, etc.

Resources
Contact Securus by Phone:  972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote

New Haven Correctional Center Inmate & Family Voicemail

Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.

Securus Phone System Cost & Fees - *Subject to Change

ADVANCE CONNECT Phone Calls 
$0.21 per minute

INMATE DEBIT Phone Calls
$0.21 per minute

DIRECT BILL Phone Calls
$0.25 per minute

TRADITIONAL COLLECT Phone Calls
$0.25 per minute

VOICEMAIL Message
One minute - $0.75 per minute

For current online rate quote, go here.

New Haven Correctional Center Inmate Mail Guidelines

Postcards
The New Haven Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The New Haven Correctional Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
245 Whalley Avenue, New Haven, CT 06511
New Haven, CT 06511

Legal Mail

Send all Legal Mail to this Address:
245 Whalley Avenue, New Haven, CT 06511
New Haven, CT 06511

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The New Haven Correctional Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the New Haven Correctional Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
245 Whalley Avenue, New Haven, CT 06511
New Haven, CT 06511

How to Deposit Money in a New Haven Correctional Center Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

• Jpay Online Deposits
• Western Union Online Deposits
• Touchpay
• United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.

This is the commissary order sheet for New Haven Correctional Center

1.  New Haven Correctional Center and JPAY.

• First, you need to know the exact spelling of the inmate's name and inmates ID #
• You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
• There are two ways to send money to an inmate/offender in {New Haven Correctional Center using Jpay.

1. Online payments
2. Over the phone by calling 800-574-5729

2.  New Haven Correctional Center and Western Union.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes. 

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

• Select CONNECTICUT DOC, then follow Western Union's instructions.
• For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

Western Union Facilities -
Deposit funds in-person at Western Union. 

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

3. New Haven Correctional Center and Touchpay

You will need these these three things:

• Exact spelling of the inmate's name as the CT DOC has it spelled.

• The inmate's ID#.

• Touchpay Facility # of 306109.

Options for putting money in an inmate's account:

Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.

Hartford
177 Weston Street
Hartford, CT

Chesire
900 Highland Avenue
Chesire, CT

York
201 West Main Street
Niantic, CT

You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online

• New Haven Correctional Center uses Touchpay to process all online deposits to an inmate's account.
• The company charges you a small fee for doing so.

Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 203-974-4111 to get the Facility Locator Number.

4.  New Haven Correctional Center and Mailing a Payment

When sending an inmate money by mail, the New Haven Correctional Center will only accept:

• US Postal Money Orders, or
• Certified Bank Cashier Checks

**Important Notes**

• All Checks or Money Orders MUST be payable to the inmate.
• A filled out copy of the Inmate Trust Remitter Form.
• Remitter Information MUST include:
  Inmate First, Middle Initial and Last Name
  Inmate Number
  Inmate Date of Birth
  Sender's First and Last Name
  Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)

Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Funds are only accepted from the following sources:

• Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
• Attorney checks, along with cover letter
• Employer checks, along with pay stub
• Refund check from Vendors
• Social Security checks
• Social Services checks
• Tax Refunds
• Unemployment checks
• Veterans Administration checks

Rules Regarding Picking up Money When an Inmate is Released from the New Haven Correctional Center

Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:

Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109

If you have any questions, call the Trust/Finance Office at 860-692-7670

Unclaimed Inmate accounts

New Haven Correctional Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of sending inmate messages?

• Send a text Message - 1 stamp
• Purchase a reply for your inmate - 1 stamp
• Attach up to 5 photos - 1 stamp each photo
• Share up to 5 eCards - 1 stamp each eCard
• Send just a photo with no text - 1 stamp
• Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

• Reply to your eMessage if you attach a return stamp
• Receive transferred stamps you share with them (no cost to transfer)
• When available, they can purchase their own stamps from their Inmate Debit Account

Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

New Haven Correctional Center now offers Securus 'SecureView' Tablet Rentals to their inmates.

  
Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will receive their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 800-844-6591 or 972-734-1111.
• By email - tablets@securustech.net

Once an inmate is convicted and sentenced for a violation of that state’s felony laws (and their sentence is more than one year in length), they are moved from the City or County Jail and sent to a State Prison in Connecticut. If the violation they are convicted of is a federal crime, they will be sent to a Federal Prison, but will not necessarily be doing their time in Connecticut.

Connecticut State Prisons are operated and maintained by the state government and are used to confine and rehabilitate criminals. State prisons are funded by state tax money. The fund is used to provide food and clothes to inmates and to hire employees to keep the prison running. Inmates in state prison enjoy certain privileges such as TV use and recreation, both indoor and outdoor. The number of privileges allowed depends on the security level of the prison, the inmate and the overall needs of the prison on a specific day.

Connecticut has minimum, medium and maximum security prisons. The Corrections Department in Connecticut also maintains low (or no) security residential settings and camps where inmates assist in state property maintenance and duties such as fighting fires. Almost all prisons provide ‘jobs’ where an inmate can earn a small hourly wage and even learn a trade. Some prisons even contract with call centers and handle phone calls on issues related to their state government. Criminals who have committed a violent crime or killed someone are likely housed in a maximum security prison. If the inmate in these prisons behave, they are also eligible to recreate and/or work as well.

In Connecticut Prisons rehabilitation is the stated goal but the reality is that they exist to punish inmates for their crimes and keep them from hurting or harming innocent people on the outside who follow the laws and live and act responsibly. The fact is that most prison systems are underfunded, overcrowded and are not able to spend time and money rehabilitating offenders. This is not the fault of the people hired to work in prisons, they are just victims of the lack of resources due to budgeting constraints.

State Inmate

Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.

If you need to find a sentenced inmate serving time in a state other than Connecticut, go here. To find an inmate in Connecticut, just scroll to the top of the page and click on the Inmate Search button.

Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.

Federal Inmate

The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.

Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.

Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.

ICE Inmates

The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.

Has the Inmate been recently arrested?... Try a County Jail

In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.

To locate that person, go here to first find the State, and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.

Jailexchange.com has all information on every jail and prison in the United States.