Lancaster County Prison Remote Inmate Video Visits

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Lancaster County Prison

Address:
625 East King Street
Lancaster, PA 17602-3199

Phone:

717-299-7800

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Lancaster County Prison

Lancaster County Prison understands the importance of keeping inmates connected with their families and friends. Positive relationships with loved ones can help inmates successfully transition back into society and reduce the risk of reoffending.

Lancaster County Prison offers (or will soon offer) remote video visitation, where loved ones can connect with inmates using video kiosks or tablets through a third-party service.

Advantages of video visitation include:

  • Improves inmate well-being.
  • Keeps inmates in touch with their loved ones, including children.
  • Saves the facility time and money by reducing staff involvement.
  • Brings additional revenue to the facility.
  • Prevents the spread of viruses during in-person visits.
  • Reduces the risk of contraband entering the facility.

For more information on video visits, contact Lancaster County Prison at 717-299-7800, or scroll down for more details and FAQs.

DAY INMATE
HOUSING
TIME
MONDAY 3-1 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
TUESDAY 3-2 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
WEDNESDAY 3-5 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM
WEDNESDAY G-1 (WP) 8:30PM-9:30PM
THURSDAY 2-1 8:00AM-9:00AM, 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
FRIDAY G-2 (CL5) 8:00AM-9:00AM
FRIDAY MHU 12:00PM-1:00PM
FRIDAY G-2 (AC) 2:00PM-3:00PM
FRIDAY MHU 6:30PM-7:30PM
SATURDAY D-BLOCK ANNEX 8:00AM-9:00AM
SATURDAY 2-5 12:00PM-1:00PM, 2:00PM-3:00PM, 6:30PM-7:30PM, 8:30PM-9:30PM
SUNDAY C-MAIN 8:00AM-9:00AM
SUNDAY WORK RELEASE 12:00PM-1:00PM
SUNDAY AD-SEG 2:00PM-3:00PM
SUNDAY WORK RELEASE 6:30PM-7:30PM
SUNDAY C-MAIN 8:30PM-9:30PM
  • Each inmate is allowed to have one visit per week.
  • The visits are one hour in length.
  • Visits must be scheduled the day prior.
  • Absolutely no walk-in visitors will be permitted. For visits occurring on Saturday, Sunday or Monday, scheduling must be done the Friday prior.
  • To schedule a visit, the civilian must call in to the prison (717-299-7800) and speak with the receptionist between the hours of 9:00am to 5:00pm Monday through Friday. If two individuals wish to visit at the same time, one of the individuals must schedule both parties.
  • Inmates are permitted two visitors at each visit. Both visitors must be scheduled and must be on the inmate’s approved visitation list.
  • Visit times will be based upon where the inmate is housed. (See schedule above)
  • Visitors must arrive to the prison no more than 15 minutes prior to their scheduled visit time. 

 

Frequently Asked Questions about Remote Video Visits


What is a video visit, and how do they work?

Who are the companies that facilitate video visits?


 

 

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Lancaster County Prison money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.


 

 

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Photos of this facility
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