Address:
1215 W. 3rd Street
Cleveland, OH 44101
Phone:
216-698-4820
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Cuyahoga County Corrections Center use Access Corrections.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Cuyahoga County Corrections Center.
4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.
5. The Cuyahoga County Corrections Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Cuyahoga County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 216-698-4820.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
6. The Cuyahoga County Corrections Center has a reception desk that may accept cash, money orders or cashier checks. Call 216-698-4820 to find out the specific hours for drop off times.
The information below provides you complete instructions regarding the Cuyahoga County Corrections Center:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Cuyahoga County Corrections Center inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.
How do I send money to an inmate in the Cuyahoga County Corrections Center?
Who are the companies that jails use to send money to inmates?
How do I send money by mail to an inmate in the Cuyahoga County Corrections Center?
Can I send an inmate money using the internet?
What are considered ‘inmate funds’?
How much money can an inmate have in their account while in the Cuyahoga County Corrections Center?
How much money can I send an inmate at one time?
Is it illegal for an inmate in the Cuyahoga County Corrections Center to have cash?
If an inmate can’t have cash in jail, how do they purchase contraband or gamble?
What are things inmates use or trade in lieu of cash?
What kind of food can an inmate purchase on Commissary in the Cuyahoga County Corrections Center?
What items can inmates purchase in the Cuyahoga County Corrections Center?
Important tips about sending money to an inmate in the Cuyahoga County Corrections Center
Cuyahoga County Corrections Center has its own methods for receiving money for inmates, and that information can be found above or by calling 216-698-4820 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.
1. Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.
When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate.
Never send personal checks or cash either.
2. Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is located in the lobby or visitation area of the Cuyahoga County Corrections Center.
3. Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.
4. There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country.
If one of these companies (listed in the next question) works with Cuyahoga County Corrections Center, this information will be outlined at the top of this page.
There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of the jail handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.
The companies, in alphabetical order, are:
Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay
To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 216-698-4820 or check out the money deposit instructions above.
Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Cuyahoga County Corrections Center contracts with for inmate deposits, call them at 216-698-4820 or go to the top of this page for deposit instructions.
Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated. Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.
Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.
To find out how much the Cuyahoga County Corrections Center allows, call the jail at 216-698-4820.
Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor that the Cuyahoga County Corrections Center works with.
It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Cuyahoga County Corrections Center if it is discovered. There could be additional punishment such as the inmate having their phone use or visitation limited. It is unlikely that criminal charges will be levied though.
Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.
• Some jails use stamps as a form of currency.
• Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
• Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
• Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
• Some will agree to clean another’s cell in exchange for a candy bar or some coffee.
Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.
Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).
Commissaries carry every type of food imaginable:
• Cookies
• Pastries
• Candy
• Tuna and mackerel
• Coffee
• Tea
• Soft drinks
• Energy drinks
• Pizza
• Hamburgers
• Chicken fingers
• Spices
Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated.
Prisons in Canada even have small fast-food outlets that operate within the jail.
Besides the food products mentioned above, inmates can purchase on commissary:
• hygiene products like soaps, shampoos and lotions,
• clothing like sweats, t-shirts, hoodies and sneakers,
• stationary supplies
• religious garments
• books
• televisions, radios and headphones
• movie and television programming
• educational courses
Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.
Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.
If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Cuyahoga County Corrections Center and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.
All Jails have limits on how much money an inmate can have on the books at any one time.
They also have limits on how much you can deposit for an inmate at a time.
The standard monthly limit an inmate can spend is between $300 and $400. After signing up for Access Corrections Secure Deposits, and choosing your inmate, you will be instructed on what the maximum deposit and frequency is for your inmate and Cuyahoga County Corrections Center.
Anybody can contribute to an inmate's 'books' or commissary fund as long as there isn't a no-contact order in place.
Because of the ability for family members and friends to deposit money online using a credit or debit card at Access Corrections Secure Deposits, jail inmates at Cuyahoga County Corrections Center can now receive funds from anywhere in the world.
Call the Cuyahoga County Corrections Center at 216-698-4820 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.
Because there is typically a delay when you mail commissary funds due to the jail having to get the inmate to sign the money order then having to deposit it to the kiosk, it is better to send a couple weeks of commissary at a time if possible.
This reduces the number of times the process has to be followed.
Not surprisingly much of an inmate's commissary money is used to purchase item's to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $3-4.00 a day on commissary items, you are paying for him or her to gamble or buy drugs.
Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.
Click here to view the jail website for additional information.
How do you deposit money in the Commissary Account of a Cuyahoga County Corrections Center inmate online?
For online deposits Cuyahoga County Corrections Center uses a third-party service called Access Corrections. You must first register with them. A link to them can be find on the page above. After registering, you can choose this facility, Cuyahoga County Corrections Center, then select the inmate you want to send money to, choose how much you want to send, then input a credit or debit card for payment. Your inmate will receive the money in his or her account immediately. Note that there is small fee for using this service. If you have any questions or you want to make a deposit over the phone, call Access Corrections at 866-345-1884. Learn more about how to send money to an inmate in the Cuyahoga County Corrections Center.
Can you deposit money to an inmate directly at Cuyahoga County Corrections Center?
Yes, you can deposit money directly at Cuyahoga County Corrections Center either one of two ways: 1. There will be kiosk in the jail lobby which accepts cash, credit and debit cards. 2. You can mail a money order, made out to the inmate with his Inmate ID# number on it also, to the jail at: 1215 W. 3rd Street
Cleveland, OH 44101.
If you have any questions, call the jail at 216-698-4820. Learn more about how to send money to an inmate in the Cuyahoga County Corrections Center.
Does the inmate have to be a member of my family in order to send money to them?
No. Anyone, as long as there is NOT a court-ordered 'no contact order' in place, can send money to an inmate in Cuyahoga County Corrections Center. Learn more about how to send money to an inmate in the Cuyahoga County Corrections Center.
What is the maximum amount of money I can send to an inmate in Cuyahoga County Corrections Center?
The maximum deposit you can send an inmate at any one time is usually $300-400. This amount is subject to change however, so be sure to check with the Cuyahoga County Corrections Center by calling 216-698-4820 before sending a money order to them. If you are depositing money online using Access Corrections, or using the kiosk at the jail, you will be told the monetary limits by the system at the time of the deposit. In addition, Cuyahoga County Corrections Center will have a limit on how much the inmate can spend on commissary products in any given week. Learn more about how to send money to an inmate in the Cuyahoga County Corrections Center.
How much can an inmate spend on commissary products each week?
Cuyahoga County Corrections Center updates the amount of money an inmate can spend on commissary each week from time to time, but generally the maximum amount they can spend will never exceed $125.00 per week. The kiosk you use at the jail to deposit money, or the website of Access Corrections, will always post the maximum amount an inmate can spend each week on commissary, but for confirmation you call call the jail directly at 216-698-4820. Learn more about how to send money to an inmate in the Cuyahoga County Corrections Center.
What can an inmate in Cuyahoga County Corrections Center spend his money on?
Inmates in Cuyahoga County Corrections Center can use the commissary money that you deposit into their accounts to purchase phone cards, stamps, stationary supplies, snacks, candy, hygiene products and certain types of clothing allowed by the jail. If the facility has extra fees for medical visits or medication, it may also be used for that. Lastly, if the inmate's judge allows 'self-bail' and the inmate has the funds, he or she can use their funds to bond themselves out of custody. Learn more about how to send money to an inmate in the Cuyahoga County Corrections Center or call the facility at 216-698-4820.
Can I make a deposit into a Cuyahoga County Corrections Center inmate's account anywhere else besides online or using the kiosk at the jail?
Yes. You can also make a deposit to an inmate's account who is incarcerated in the Cuyahoga County Corrections Center at the following walk-in cash payment companies: Cash Pay Today, Ace Cash Express and Western Union. In addition you can make a deposit using a credit or debit card over the phone by calling Access Corrections at 866-345-1884. Learn more about how and where to send money to an inmate in the Cuyahoga County Corrections Center.
