Cuyahoga County Corrections Center Remote Inmate Video Visits

Cuyahoga County Corrections Center

Address:
1215 W. 3rd Street
Cleveland, OH 44101
Phone:
216-698-4820

Schedule a Video Visit with an Inmate at the Cuyahoga County Corrections Center - Remotely or at the Jail

The Cuyahoga County Corrections Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Cuyahoga County Corrections Center is able to accomplish this is with Securus remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Securus.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on Securus video visits and video messages, call the facility at 216-698-4820 or scroll down for a complete section of Frequently Asked Questions and Answers.

Cuyahoga County Corrections Center - Remote Video Visitation with your Inmate

Cuyahoga County Corrections Center uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Cuyahoga County Corrections Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Cuyahoga County Corrections Center Pricing.
Securus Contact Information.
iphone app
Android app

Cuyahoga County Corrections Center
PUBLIC 'ON-SITE' (at the jail) REMOTE VIDEO VISITATION SCHEDULES

• Each inmate is allowed one free ON-SITE 'public' video visit per week. These are held at 1215 West 3rd Street in downtown Cleveland.
• Inmates are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
• All visits must be scheduled 24 hours in advance. You can schedule at the jail lobby terminal or online from your device.
• When you schedule your public visit 'ON-SITE', write down: 1) Date and time of vist. 2) PIN number you'll use to login at the lobby terminal. 3) Your assigned video terminal.
• ON-SITE Visits are limited to two adults and two children.

Cuyahoga County Corrections Center
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

• Inmates at the Cuyahoga County Corrections Center are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• Remote visits will last 25 minutes and may be purchased for $4.00.
• Weekend visits may or may not be available for every inmate. Call 216-698-2847 to confirm weekend visitation privileges. 
• All visits must be scheduled 24 hours in advance. You can schedule online from your device.

Bedford Heights Jail Annex
REMOTE 'OFF-SITE' (at home) VIDEO VISITATION SCHEDULES 

• Inmates at the Bedford Heights Jail Annex are allowed unlimited OFF-SITE 'remote' video visits Monday-Friday. 
• All visits must be scheduled 24 hours in advance. You can schedule online from your device.

Remote Video Visiting an Inmate who is in the Cuyahoga County Corrections Center

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Cuyahoga County Corrections Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.