Address:
16-06 Hazen Street
East Elmhurt, NY 11370
Phone:
718-546-4120
Harlem - East 125th Street,
at 3rd Avenue.
Brooklyn - Jay Street,
between Fulton Street and Willoughby Street.
The typical one-way route time is 45 min for the Harlem stop and 60 min for the Brooklyn stop.
This is subject to changing traffic conditions and therefore times may vary from those provided in the schedule as they expand this service.
Call 311 for information about Rikers Visit Bus service.
The Rikers Island - West Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Rikers Island - West Facility is able to accomplish this is with on-site visitation.
The benefits of inmate visitation are:
For more information on scheduling visits, call the facility at 718-546-4120, or scroll down for complete information on Signing up and Registering, and Frequently Asked Questions and Answers, which includes dress codes, rules and guidelines to follow to make your Rikers Island - West Facility visit go smoothly.
Televisiting will take place from 8:00am to 2:00pm on Saturday, and 8:00am to 2:00pm on Sunday. Televisiting follows the Department's existing in-person visit schedule, which organizes visit days based on the first letter of the person in custody's last name. Please refer to the Visit Schedule in order to determine which day of the week you may visit your loved one.
VISIT SCHEDULE (changes monthly)
In-person visits will take place Wednesday and Thursday afternoons from 2:00 p.m. to 8:00 p.m.- and Friday mornings from 8:00 a.m. to 2:00 p.m. Visitors need to arrive 1 hour prior to their scheduled visit time. Visits will follow the existing visitor schedule according to the last name of the individual in custody.
Visiting groups may consist of no more than two (2) adults and one (1) child who will sit on one of the adult’s lap; or one (1) adult and two (2) children, at least one of whom is small enough to sit on someone’s lap.
Detainees may receive visits three (3) times per week. Sentenced individuals may receive visits two (2) times per week. All individuals in custody are limited to one (1) visit session per visit day, regardless of the number of visitors in that session.
Can I visit an inmate in Rikers Island - West Facility custody?
Can I visit an inmate in state prison custody?
What are the scheduled Inmate visitation times at the Rikers Island - West Facility?
How often can an inmate get visits?
Rikers Island - West Facility Visitation
How long is a typical jail inmate’s visit?
How many people can visit an inmate at a jail or prison at one time?
What are the inmate visitation rules for Rikers Island - West Facility?
What are the Rikers Island - West Facility visitor dress codes?
What can I bring when I visit an inmate in the Rikers Island - West Facility?
What do I have to wear when visiting an inmate?
Can we hold hands, hug or kiss during inmate visits?
Can friends visit inmates in Rikers Island - West Facility, or just family?
What is a video visit?
What companies work with jails and prisons providing video visits?
What is a conjugal visit?
Which jails or prisons allow conjugal visits?
Can I file an appeal if my inmate visits are suspended?
Can I visit an inmate in the Rikers Island - West Facility if I have a criminal record?
What if I have a criminal record and the inmate is my child, can I still visit?
Can a juvenile in jail or detention get visits?
Can children visit inmates in the Rikers Island - West Facility?
Are babies allowed to visit inmates at the Rikers Island - West Facility?
How do I check to see if I have a criminal record?
Yes, Rikers Island - West Facility, as well as all jails, allows you to visit an inmate.
By federal law, every jail must make provisions for offenders in custody, whether they are pretrial or convicted and sentenced, to receive visits from friends or family.
Every state has their own policies regarding the amount of time that a jail must provide offenders in their custody, and then every facility gets to set their own rules, number of times, schedules, etc. Some jails only allow 30 minutes a month. Others as much as an hour every day.
Before visiting, your inmate will have to have put you on an ‘inmate visitor’s list.' Jails can limit this approved list to as few as five people to as many as twenty.
The Rikers Island - West Facility will most likely run a targeted background check on you, checking for outstanding warrants, criminal convictions and other red flags that may indicate to them that you could be a problem for the jail, a bad influence on the inmate or just be someone whose past puts you in violation of their policies.
There are three different types of visitation:
• Video visitation
• In-person non-contact visitation
• Contact visitation
For security and staffing reasons, many jails have switched to video visitation only. Video visitation, also referred to as remote visitation, is monitored and recorded by the facility. Video visits can either take place using kiosks in the jail’s lobby, from your computer at home, or using an app on your phone.
Most jails, now that the COVID pandemic is behind us, have gone back to ‘in-person non-contact visitation’ even if they have also retained the video visitation programs. In-person visitation takes place in a booth of sorts, with a thick plastic shield separating the inmate and their visitor. Communication is done using old-fashioned telephone receivers like you see in phone booths.
Actual 'contact' visitation between inmates and visitors in jails is rare. New York is one state that allows this. In a few other states, inmates who have been sentenced for non-violent offenses and are close to being released, may sometimes be allowed contact visits with special permission. A contact visit allows the inmate and visitor a brief hug or kiss, or handshake, both at the beginning and the conclusion of a visit.
Contact visits are also often allowed between inmates and their lawyer, law enforcement officials, and clergy. The downside of any contact visit is that before returning to their units, inmates must undergo a full strip search, which is demoralizing and invasive.
Yes, prisons allow you to visit an inmate. Every state has their own limits on the minimum amount of time an inmate is allowed to have for visits from friends or family, however in federal prison, inmates are allowed a minimum of four hours per month.
Once an offender is sentenced to prison, your inmate will have to fill out a document listing you as an approved visitor. If you are not on this list you will not be allowed to visit.
The prison will then run a background check on you, checking for outstanding warrants, criminal convictions and other red flags that may indicate to them that you could be a problem for the jail, a bad influence on the inmate or just be someone whose past puts you in violation of their policies.
Most prisons allow anywhere from ten to twenty approved visitors per inmate, however each visit is limited to no more than four visitors at a time, children included. The list is compiled by the inmate.
Prisons have always allowed contact visits. A contact visit allows the inmate and visitor a brief hug or kiss, or handshake, both at the beginning and the conclusion of a visit. Some state prisons allow inmates and their visitor to hold hands, as long as the hands are on the table where the guards can see them.
However, given the ongoing problem of contraband - namely drugs and tobacco - being smuggled into the prisons by visitors, even the state prisons are moving to non-contact and video visitation. One way the visitors pass drugs to inmates is when they kiss. The drugs, wrapped in a small balloon, are then swallowed by the inmate who passes them through their digestive system later in the privacy of their cell.
The jail visitation times change often. It is advisable to contact the Rikers Island - West Facility before planning your visit by calling 718-546-4120.
If the visit is taking place at the Rikers Island - West Facility, whether in-person or by video, you will have to schedule the day and time with the jail.
Video visitation times from your home are much more flexible, often because you are not utilizing on of the few terminals in the jail lobby, and because the companies that handle the video visitation for the jail are providing inmates with hand-held computers, in addition to the video terminals they have in their units.
We continuously update visitation schedules for Rikers Island - West Facility, as well as for every jail in the country. If the schedule is available to the public, and it usually is, it's the first information pasted to the top of this page.
Every state has their own policies regarding the amount of time that a jail must provide offenders in their custody, and then every facility, including Rikers Island - West Facility, gets to set their own rules, number of times, schedules, etc.
Some jails only allow 30 minutes a month. Others as much as an hour every day. For the visitation hours at the Rikers Island - West Facility, you can view them the top of this page.
Some jails require you to make an appointment one week in advance. Others require no appointment and work off the principle of ‘first come, first served’.
Every jail is different, and schedules can change; sometimes due to an emergency, the visit can be cancelled without notice, the moment you arrive at the jail.
We continuously update visitation schedules for Rikers Island - West Facility, as well as for every jail in the country. If the schedule is available to the public, and it usually is, it's the first information pasted to the top of this page. Directly in that area you will also get access to any of the video visiting information this facility has for you to communicate remotely from your phone or computer. Back to the top of the page.
An inmate visit can range from 15 minutes to an hour in length. We try to keep up with the visitation information for the Rikers Island - West Facility, as well as every jail in the country. If we do have the information on how often an inmate here can get visits, you will find it on this page.
Typically, even though an inmate’s visit has a time limit, if you are visiting remotely from your home computer or cell phone, visits can be scheduled led back-to-back, so that even though your visit may have to start and stop every 15-30 minutes, you could visit with each other for hours at a time.
Keep in mind that video visits of this type do have a fee, as you are paying a third-party company. Prices fluctuate, based both on the company and the jail’s policy, but they typically cost about $0.30+- per minute.
Every jail makes its own policies regarding how many people can visit an inmate at one time.
The factors that decide on the number of visitors are:
1. How many people can fit into the visitation area comfortably.
2. How many staff can oversee the visitation area.
3. The more people visiting an inmate the more likely that if there is an argument, it is harder to control.
Most jails limit the number of visitors to no more than three or four, with a maximum of two of them being adults.
When doing a video visit from home, there is no limit on how many people can take part in a visit.
Every jail and every prison have their own unique set of rules that must be followed when visiting an inmate, but in general, these are the visitation guidelines for Rikers Island - West Facility:
Most important, you must first be on the inmate's approved visitation list that they create.
• Expect to have a background check done.
• Expect to be searched, go through a metal detector or pass a drug sniffing dog.
• You must be at least 18 years of age, and dress non-seductively and/or not like a gangster. Jails are picky about appearance.
• You must have a valid, government issued photo ID.
• Recently released inmates are either not allowed or must wait 6-12 months before being approved.
• Felons must get special permission.
• Children are allowed but must be with parent(s) or legal guardian. Birth certificate(s) or other legal proof is mandatory.
• Often babies are not allowed, but if they are, you will be allowed one diaper, one bottle and one teething ring, and maybe a baby carrier.
• Parents must be always in control of children.
• You must stay seated at all times.
• You cannot be under the influence of drugs or alcohol.
• No arguments, loud voices or fighting allowed.
• No cell phones or any electronic equipment allowed.
• No cigarettes, drugs, lighters allowed.
• No purses, handbags or backpacks allowed.
• No weapons allowed.
• It is likely that your ID and your car key will be the only things allowed on the visit.
In general, all jails and prisons are the same when it comes to dress codes and what you are NOT allowed to wear to a visit. The Rikers Island - West Facility is no different.
Jails and prisons don’t want you wearing anything too revealing or too gangster. Here are some of the other types of clothing NOT allowed:
• Shorts
• Short skirts or dresses
• Long skirts or wrap around skirts
• Sleeveless clothing
• Low cut shirts or dresses.
• Underwire bras
• Skirts or dresses with slits.
• Sweats or leggings.
• Tank tops, wife beater shirts, or any graphics depicting drugs, violence, nudity, etc.
• Excess jewelry
• Hats or headbands
• See-through clothing
• Pajamas
• Sunglasses
• Wigs or toupees
• Uniforms or scrubs
• Heels over 1”
In general, the only thing you can bring into an inmate in a jail is either your ID and your car key, or if they have lockers, you can bring in the locker key.
Prisons are a different story. Typically, prisons have vending machines in the visitation area and allow visitors to bring in a clear plastic purse with coins in it, usually totaling no more than $40.00.
Refer to the answer above that explains the dress codes, but in general, if want to know what to wear to visit someone in jail, imagine you are visiting someone’s grandmother for the first time… wear that outfit.
There are no jails in the United States that allow contact visits as a matter of regular policy, except for jails in the state of New York. Thus, the concept of holding hands, kissing or hugging is not relevant.
On the other hand, prisons do allow contact visitors from friends and family. When this is the case, a brief kiss or hug (or handshake) is allowed at the start of the visit and the end of the visit. Holding hands above the table is sometimes allowed in prisons, but not in jails.
By law, every inmate is entitled to a visitor, whether family or friend. The only exception to that is youths that are being held in secure juvenile detention centers. The only people allowed to visit them are parents, grandparents, legal guardians, and in some cases, siblings.
In addition, they are also allowed visits from probation officers, lawyers and their caseworkers.
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Rikers Island - West Facility money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
A conjugal visit is a visit where the inmate is allowed to spend anywhere from several hours to a full weekend with their spouse. These visits are private, not recorded, and take place in a building, and an area of the prison away from the general population.
The purpose of the conjugal visit is to keep the inmate’s relationship with their spouse strong. Some conjugal visits also include the inmate’s children. A swing set and other recreational activities are available for the children to keep occupied.
There are no jails in the United States where conjugal visits are allowed, however the state prisons in California, Connecticut, Washington and New York all allow conjugal visits.
To be eligible, you need to be married, in good standing with the prison, have taken courses that prepare the inmates for these type of visits, and other requirements.
The Rikers Island - West Facility does not have conjugal visits.
Only California, Connecticut, Washington and New York state prisons allow conjugal visits. There are no city or county jails in the United States that allow conjugal visits.
The Federal Bureau of Prisons does not allow conjugal visits either.
Other countries are much more liberal and some even allow prostitutes to visit the inmates on a weekly basis.
An inmate can get their visitation privileges suspended for their behavior both because of their interactions with staff and inmates, or disobeying policy, or because of their behavior during visitation.
A visitor can get their visitation privileges suspended due to their behavior during an inmate visit or if they violate any of the rules and regulations of inmate visits and/or other jail policies such as mail, phone, email, etc.
If either the inmate or their visitor disagrees with the suspension of their visitation privileges, they need to write a letter explaining their position to the Jail Warden, County Sheriff or the Captain in charge of the facility’s visitation.
Address the letter to:
Rikers Island - West Facility
16-06 Hazen Street
East Elmhurt, NY 11370
The letter should contain the following:
• Inmate’s full name they were booked under and their Inmate ID# (booking #, etc.). If you know the Unit # and cell #, write that as well.
• The visitor’s (you) full name, Identification Card number (driver's license, state ID, passport, etc.), home address, telephone number and email address.
• Explanation of what occurred that led to the suspension, including the date, time, who was the staff member present, whether it was a face-to-face visit or video visit.
• Why do you believe the suspension was unwarranted.
• A full-blown apology if it was accidental.
• Why it’s important to the inmate to continue visitation.
• What type of suspension you agree to if it happens again.
You should also offer to come to the jail and present your case face-to-face if they are open to the request. It is harder to turn down a person when they are directly in front of you, asking for your help.
In situations like this it is always best to keep the correspondence cordial, professional and detailed. Do not attack the staff member personally. It is always possible that the staff member was having a bad day or was still feeling anxiety or anger from dealing with a previous issue.
Being a correctional officer in a jail or prison is a very difficult thing. They have be ‘on guard’ against physical attacks, manipulations, lies and really bad behavior at all times. They are ‘the enemy’ and they know it. By putting yourself in their shoes when writing or requesting a suspension be reconsidered, goes a long towards a final resolution that you will be pleased with.
In most jails it is required that you fill out a visitation application prior to visiting an inmate. You also have to be approved to be a visitor by the inmate. Even when visiting by video, you will need to give your personal information which includes your driver’s license or state ID number.
The jail will use this information to do a quick background check on you to see if you have a criminal history or have any outstanding active warrants.
It is most likely that you will also be asked on the application form if you have ever been arrested, been convicted, or spent time in the Rikers Island - West Facility. If the answer is yes, they will want details, dates, etc. If you lie about this and get caught, you will lose your right to visits for a period. This is usually between one year and indefinitely.
If you are a convicted felon, you will have to apply directly to the sheriff. If you are a spouse, child or parent, you have a pretty good chance of getting approved than if you are just a friend. On the other hand, on rare occasions, some jails have adopted a zero-tolerance policy and never allow felons to visit.
If you recently did time in the Rikers Island - West Facility, it is most likely that you will not be approved for a visit for a period of six to twelve months, starting on the day of your release. It is rare, but some jails have adopted a zero-tolerance policy and never allow previous inmates to visit, even if your previous conviction was for a misdemeanor.
As explained in the previous answer, there are generally multiple hoops you must jump through in order to be approved to visit an inmate, if you have a criminal record, specifically if you are a convicted felon, or have recently spent time as an inmate in the Rikers Island - West Facility.
However, if you are a parent of a child in jail, that is one of the rare times that the jail will make an exception and allow you to visit.
Juvenile visits are limited to parents, legal guardians and grandparents. Sometimes siblings are allowed, but this is not always the case. If the caseworker or staff of the facility believe that it's in the best interests of the resident to have siblings visit, it will be approved.
Most jails will allow inmates to receive visits from their children, however if the child is under age 18, they will need to be accompanied by an adult. Further the adult must be able to legally prove their relationship to the child using either a valid birth certificate, adoption papers or paperwork that proves they are the legal guardian.
If there is a ‘no contact’ order in place in which the inmate has lost their parental rights, and this is not disclosed to the jail, then the inmate may lose visitation rights with other visitors or lose other privileges within the jail, as this is a violation of the law.
Because the presence of children can be a distraction for inmates during visitation, and children require a certain number of things (toys, etc.) to keep them busy, many jails are now setting apart certain days, usually on the weekends, for children to visit.
Children also have to be on the inmate's approved visitor list.
To confirm the visitation rules at the Rikers Island - West Facility regarding child visits, call 718-546-4120 to speak to a staff member.
Yes, most jails do allow babies to visit. They will require a birth certificate. And given the baby’s needs, they allow the parent to bring in extra items to the visitation room; an extra diaper, a few wipes, a clear bottle with fluid, a pacifier and a baby carrier, for example.
There are some jails however that never allow babies in the visiting room. The cutoff age is usually about two years old.
To confirm the visitation rules at the Rikers Island - West Facility regarding baby or infant visits, call 718-546-4120 to speak to a staff member.
Most people already know if they have a criminal record. Sometimes they do, but it does not show up on a background check. This is usually because the person has undergone a name change at some point, or the name was misspelled when the data was entered by the court.
The best place (and least expensive) for the most comprehensive nationwide website to find out if you have a criminal record costs only $1.00 for 7-days of looking up records on yourself and others.
It is strongly suggested that all visitors pre-register for their in-person visits.
Visitors who do not pre-register, and who do not receive confirmation of their scheduled visit, cannot be guaranteed a visit upon their arrival.
Visitors who do not pre-register also may not be able to wait inside, due to social distancing space constraints.
To pre-register for an in-person visit please click here.
NOTE: the start of visiting hours can be delayed due to unforeseen circumstances.
Facility lockdowns may affect regularly scheduled visit hours.
There are no visits on Mondays and Tuesdays.
Rikers Island - West Facility requires visitors to fill out an application prior to your visiting an inmate. The application is actually an online form that schedules your visitation appointment, but all your personal information is collected, including copies of your ID.
Carefully fill out the application. An incomplete form is cause for denial.
Honesty is important. These things will most likely show up on the background check – which if lied about on the form, if one is done, will cause visits to be denied.
Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.
This has increased exponentially with the chaos surrounding the pandemic
Video visits allow the visit to take place in the privacy of your own home.
Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.
Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.
All visitors 18 years of age and older must present valid current identification that contains a photograph and signature.
A 16-year-old or 17-year-old with valid identification (such as a birth certificate) may accompany a child under the age of 16 if that 16-or 17-year-old is the parent of the child and the inmate being visited is also the parent of the same child. In this case, the 16- or 17-year-old must produce a birth certificate for the child under the age of 16.
In general, anyone 16-years-old or older who can produce a valid government-issued photo ID, can be approved to visit an inmate in this jail, with the following exceptions:
You are on felony parole or probation.
You are on house arrest.
You have open criminal charges for which you are out on bond awaiting court dates.
You have a warrant for your arrest.
There is an order of protection is in place between you and the inmate regardless of which party has the order.
Your government-issued photo ID is illegally altered.
Note: When you register to visit, your ID will be run through a nationwide system and it will alert the staff of any warrants, probation statuses or orders of protections you might have.
If there are warrants you will be arrested. If you are on felony probation you will not be allowed to visit.
*** There are very strict visitation rules that you, the visitor, and the inmate must follow. Should you violate any of these rules, your visits will be suspended, and if they happen more than twice, you will be suspended from visiting for the remainder of the inmate's incarceration. In addition, your inmate may lose all visitation rights with all other visits.
The Rikers Island - West Facility staff will turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time.
Visitors WILL NOT be permitted onto the visit floor of a jail if they are wearing any of the following:
Visitors whose attire violates the dress code will be permitted a contact visit if they agree to wear a cover-up garment provided by the Department. Visitors who refuse to wear a cover-up garment provided by the Department will be denied a visit.
Jail visits that are in person are typically allowed one brief hug at the start and end of the visit. Attempting more than this will get the visit terminated.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Children must be monitored at all times or jail staff will end the visit early.
Strollers without electronic or GPS features are permitted to be brought into the facilities. If your stroller has electronic or GPS features, there is an area outside of the central visit area where you can secure your stroller. You must bring your own lock and chain in order for you to secure the stroller.
You are permitted to bring two clear plastic baby bottles, one baby blanket, one bib and diapers with you into the facilities. No glass containers will be permitted.
On the visit floor you will only be permitted to bring 1 blanket, 1 plastic bottle and 1 baby bib. Extra diapers and all other items can be stowed in a locker at the visit waiting area at each facility.
