Rikers Island - West Facility Sending Money

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Rikers Island - West Facility

Address:
16-06 Hazen Street
East Elmhurt, NY 11370

Phone:

718-546-4120

Deposit Money for an Inmate in the Rikers Island - West Facility

The Easiest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account. You can find out how to do this by calling the Rikers Island - West Facility at 718-546-4120 and asking, or you can scroll down and review the different methods.

1.    Mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the New York County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

2.    Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Rikers Island - West Facility.

3.    The Rikers Island - West Facility has a reception desk that may accept cash, money orders or cashier checks. Call 718-546-4120 to find out the specific hours for drop off times.

4.    The Rikers Island - West Facility may contract with a third party service which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. Call 718-546-4120 for the company information, along with a list of these companies, or find it by scolling down below.

How to Send Money to an Inmate in Rikers Island - West Facility in the NYC DOC

How To Use the Inmate Lookup System to Send Money to an Inmate in Rikers Island - West Facility

If you decide to not use Jpay, you can do following:

  • First, Look up the Inmate
  • Enter the inmate's NYSID or Book and Case Number.
  • Or, enter the inmate's first and last name and date of birth (or age). This takes you to a listing for the inmate.  If there are several inmates with the same name you'll go to a page where you can click on a name to pick the person you want.
  • On the page for the inmate, click the Send Money button.
  • This brings up an instruction page. Click on the logo for the money transfer agent you want to use. This takes you to the money transfer agent's website.
  • Follow the directions at the money transfer agent's website to complete your money transfer.
  • To find a walk-in office, you can call the provider's toll free phone number.
  • If you choose to use Western Union, call 800-325-6000. They offers transfers by phone, online and walk in. The City Code required by Western Union to transfer funds is NYCITYDOC and the State Code is NY. Both are required to make a deposit.
  • To transfer money to an inmate using a money transfer agent such as Western Union or Moneygram, you need to supply the inmate's first and last name and book and case number.

Depositing Money at the NYC DOC Cashier Office

Deposit Money at the NYDOC Cashier Office

At the NYDOC cashier office, some providers have set up kiosks where you can deposit money for an inmate.
One of the money transfer agent's kiosks currently accept cash only; another money transfer agent has kiosks that accept both cash and credit cards.

The NYDOC Cashier Office is located at:
Vernon C. Bain Center
1 Halleck Street
Bronx, NY 10474

Hours:
Mon-Fri 8:00 am  -  8:00 pm
Sat-Sun 8:00 am  -  4:00 pm

718-579-8311

Frequently Asked Questions about Inmate Money Accounts


How do I send money to an inmate in the Rikers Island - West Facility?

Who are the companies that jails use to send money to inmates?

How do I send money by mail to an inmate in the Rikers Island - West Facility?

Can I send an inmate money using the internet?

What are considered ‘inmate funds’?

How much money can an inmate have in their account while in the Rikers Island - West Facility?

How much money can I send an inmate at one time?

Is it illegal for an inmate in the Rikers Island - West Facility to have cash?

If an inmate can’t have cash in jail, how do they purchase contraband or gamble?

What are things inmates use or trade in lieu of cash?

What kind of food can an inmate purchase on Commissary in the Rikers Island - West Facility?

What items can inmates purchase in the Rikers Island - West Facility?

Important tips about sending money to an inmate in the Rikers Island - West Facility


 

 

How do I send money to an inmate in the Rikers Island - West Facility?

Rikers Island - West Facility has its own methods for receiving money for inmates, and that information can be found above or by calling 718-546-4120 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is located in the lobby or visitation area of the Rikers Island - West Facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Rikers Island - West Facility, this information will be outlined at the top of this page.


 

 

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of the jail handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay


 

 

How do I send money by mail to an inmate in the Rikers Island - West Facility?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 718-546-4120 or check out the money deposit instructions above.


 

 

Can I send an inmate money using the internet?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Rikers Island - West Facility contracts with for inmate deposits, call them at 718-546-4120 or go to the top of this page for deposit instructions.


 

 

What are considered ‘inmate funds’?

Inmate funds are the cash that an inmate has on themselves when they are booked into jail, plus the money that friends and family add while they are incarcerated.  Inmate funds are also known as ‘inmate trust account’, ‘inmate commissary account’, and ‘inmate money account’.


 

 

How much money can an inmate have in their account while in the Rikers Island - West Facility?

Typically, most jails allow an innate spend no more than $300-400 per month on snacks and hygiene products, with another $300 spent on phone calls and other communication services. Some jails limit the amount an inmate can spend on snacks to as low as $100 per month, but that is rare.

To find out how much the Rikers Island - West Facility allows, call the jail at 718-546-4120.


 

 

How much money can I send an inmate at one time?

Most jails limit the amount that you can send an inmate to $200 at one time. If a money order exceeds $50.00 some jails will hold the money for up to 30 days before releasing it. The quickest way to get money on an inmate’s account is to deposit it either online or over the phone with the outside vendor that the Rikers Island - West Facility works with.


 

 

Is it illegal for an inmate in the Rikers Island - West Facility to have cash?

It is not illegal for an inmate to have cash, but it is considered contraband and will be confiscated by the Rikers Island - West Facility if it is discovered. There could be additional punishment such as the inmate having their phone use or visitation limited.  It is unlikely that criminal charges will be levied though.


 

 

If an inmate can’t have cash in jail, how do they purchase contraband or gamble?

Inmates are very creative in coming up with alternatives to cash for buying goods and services and taking part in gambling and other recreational activities.

•    Some jails use stamps as a form of currency. 
•    Some use a “unit”, which is basically a candy bar, bag of chips or foil package of tuna.
•    Some buy goods and services for a “tray”, which is basically a meal, especially one that contains food that may be in demand, such as “chicken on the bone”.
•    Some will trade a service such as legal research, haircutting, jail artwork to send to a loved one.
•    Some will agree to clean another’s cell in exchange for a candy bar or some coffee.

Basically, everything and anything can be used for trade instead of cash, but one thing is for certain, in jail, you must pay your debt. If you agree to do something when it comes to owing “money”, and you don’t pay, you may end up with a broken jaw when you least expect it.


 

 

What are things inmates use or trade in lieu of cash?

Inmates in jail and prisoners in prisons, in lieu of cash, trade food, meals, haircuts, cell cleaning, legal research, artwork and communication credits (phone, email, etc.).


 

 

What kind of food can an inmate purchase on Commissary in the Rikers Island - West Facility?

Commissaries carry every type of food imaginable:

•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee
•    Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Some jails have larger selections than others, and some contract with companies that ship in gift packages of food, and even fast food that can be reheated. 

Prisons in Canada even have small fast-food outlets that operate within the jail. 


 

 

What items can inmates purchase in the Rikers Island - West Facility?

Besides the food products mentioned above, inmates can purchase on commissary:

•    hygiene products like soaps, shampoos and lotions, 
•    clothing like sweats, t-shirts, hoodies and sneakers,
•    stationary supplies
•    religious garments
•    books
•    televisions, radios and headphones
•    movie and television programming
•    educational courses


 

 

Important tips about sending money to an inmate in the Rikers Island - West Facility

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Rikers Island - West Facility and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

How to Send Money to an Inmate by Mail in the NYC DOC

How to Send Money to an Inmate at the Rikers Island - West Facility by Mail

You can deposit money into an inmate’s account by mailing ONLY a bank check or money order.

Cash, personal checks, and certified checks are NOT accepted by mail.  

Make the bank check or money order payable to the inmate, and include the inmate's book and case number. You can look up their book and case number here.

To look up an inmate’s mailing address or book and case number, go to the Inmate Location and Information page.

Inmate Care Packages

Some jails have contract agreements with third party Commissary companies that ship predetermined Care Packages of candy and snacks.

These can be ordered by you online and are delivered directly to the inmate.

Click here to see if this facility participates in a care package program.

Maximum Amount an an NYC DOC Inmate Can Deposit

This facility does not limit the amount of money an inmate can have on his or her commissary account. Inmates have a weekly spending limit of $125. There is no limit on how much money can be sent at a time.   Call Rikers Island - West Facility at 718-546-4120 or click here to learn the Inmate Account deposit limits and other rules regarding depositing money on an inmate's books.

Who Can Put Money in an Inmate's Account?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

This facility offers several methods for putting money on an inmate’s account, including by phone, online, in person or by mail. Because of the available methods, friends and family can send money from anywhere in the world.

What is the Purpose of an Inmate Account?

Since inmates are not allowed to possess cash money while in custody in the Rikers Island - West Facility, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Inmates at this facility use their commissary funds to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can also use money from their account to purchase phone time to make outside phone calls to friends and family members.

Medical Copays, Jail Fees and other Inmate Expenses

This facility does not charge inmates for medical visits, medications, jail fees, etc.

A quick call to the Rikers Island - West Facility at 718-546-4120 will let you know if the policy has changed.

Important Tips

Call the Rikers Island - West Facility at 718-546-4120 and ask how you can view a commissary list. This gives you an idea of what things cost the inmate and you can make an informed decision regarding how much to deposit.

Not surprisingly much of an inmate's commissary money is used to purchase item's to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $3-4.00 a day on commissary items, you are paying for him or her to gamble or buy drugs.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to view the jail website for additional information.

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