Bernalillo County Metropolitan Detention

To search for an inmate in the Bernalillo County Metropolitan Detention, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 505-839-8700 for the information you are looking for. You can also lookup an offender's Criminal Court Case online for Bernalillo County or any other county in New Mexico.

Bernalillo County Metropolitan Detention Inmate Search

The Bernalillo County Metropolitan Detention maintains an average of 1950 offenders in custody on any given day. The Bernalillo County Metropolitan Detention has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Bernalillo County law enforcement agencies arrest and detain approximately 40,480 offenders.

The following charts of Bernalillo County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Bernalillo County Corrections Department, the state of New Mexico Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Bernalillo County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Bernalillo County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Bernalillo County Metropolitan Detention? What is the Schedule?

Bernalillo County Metropolitan Detention Remote Video Inmate Visitation Schedule

100 Deputy Dean Miera Drive SW
Albuquerque, NM 87151
505-839-8700

• Step 1 is to Register to become a visitor online by going to the GTL/Viapath website and creating an account.
  
• After you have created an account, email mdcvisit@bernco.gov. The email should include ALL of the following:
  a. the email address you created your visiting account with.
  b. the first and last name you created your visiting account with.
  c. photographs of the front and back of your valid driver’s license or identification card (the name must match the name on the visiting account and the photo cannot be blurry).
  d. a current photograph of yourself- photo must match the identification submitted.
  e. The names and ages of any minors who will be visiting with your supervision on the account.
  Note: You won't be able to schedule a visit until you send the documents listed above and the account has been verified by Bernalillo County Metropolitan Detention staff.
• Visits are 30 minutes in length.
• Each inmate can have two visits per week.

Remote Video Visitation Schedule

Bernalillo County Metropolitan Detention uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Bernalillo County Metropolitan Detention
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Bernalillo County Metropolitan Detention.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Bernalillo County Metropolitan Detention?

To visit an inmate in Bernalillo County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Bernalillo County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Bernalillo County Metropolitan Detention:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Bernalillo County follow these steps:
1.  Start by confirming that Bernalillo County Metropolitan Detention's Video Visitation is working correctly by looking up Bernalillo County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Bernalillo County Metropolitan Detention, and then the inmate you wish to communicate with.

Other Bernalillo County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Bernalillo County Metropolitan Detention Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Bernalillo County, can be found on our Visit Inmate Page.

Bernalillo County Metropolitan Detention Phone: 505-839-8700

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Bernalillo County Metropolitan Detention?

Bernalillo County Metropolitan Detention Remote Video Inmate Visitation Schedule

100 Deputy Dean Miera Drive SW
Albuquerque, NM 87151
505-839-8700

• Step 1 is to Register to become a visitor online by going to the GTL/Viapath website and creating an account.
  
• After you have created an account, email mdcvisit@bernco.gov. The email should include ALL of the following:
  a. the email address you created your visiting account with.
  b. the first and last name you created your visiting account with.
  c. photographs of the front and back of your valid driver’s license or identification card (the name must match the name on the visiting account and the photo cannot be blurry).
  d. a current photograph of yourself- photo must match the identification submitted.
  e. The names and ages of any minors who will be visiting with your supervision on the account.
  Note: You won't be able to schedule a visit until you send the documents listed above and the account has been verified by Bernalillo County Metropolitan Detention staff.
• Visits are 30 minutes in length.
• Each inmate can have two visits per week.

Remote Video Visitation Schedule

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

How Do You Deposit Money for an Inmate in the Bernalillo County Metropolitan Detention?

There are multiple ways to add money to an inmate's account at Bernalillo County Metropolitan Detention, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Bernalillo County

To send commissary money to an inmate in Bernalillo County Metropolitan Detention follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New Mexico, then select Bernalillo County Metropolitan Detention, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Bernalillo County Metropolitan Detention.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Bernalillo County Metropolitan Detention?

How Do You Communicate with an Inmate in the Bernalillo County Metropolitan Detention by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Bernalillo County Metropolitan Detention, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Bernalillo County Metropolitan Detention Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

How do I Mail an Inmate in the Bernalillo County Metropolitan Detention, and what can I send them?

Postcards

• No postcards allowed.

Envelopes

• White envelopes only.
• Ruled or white paper only.
• No more than four pages total.
• One additional envelope enclosed, but can NOT have an adhesive stamp on it. This will count as one of the four pages allowed.
• Drawings must be made by pencil/colored pencil only. Pictures with water colors, crayon, markers, etc. are unauthorized.
• Photographs MUST BE photocopied onto plain paper.
• NO Greeting Cards allowed.
• NO other things may be enclosed.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Bernalillo County Metropolitan Detention allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Bernalillo County Metropolitan Detention standards will be disposed of. No more than three books may be shipped at any one time.

All mail, newspapers, magazines and books are to be shipped to the Bernalillo County Metropolitan Detention:
Inmate's Full Name & Inmate #
Metropolitan Detention Center
100 Deputy Dean Miera Dr. SW
Albuquerque, NM 87151

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

Can I purchase Commissary Online for an Inmate in the Bernalillo County Metropolitan Detention, and what can I purchase?

Bernalillo County Metropolitan Detention contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New Mexico.
3. Select Bernalillo County Metropolitan Detention.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Bernalillo County Metropolitan Detention staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Bernalillo County Metropolitan Detention's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Bernalillo County

To send commissary money to an inmate in Bernalillo County Metropolitan Detention follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select New Mexico, then select Bernalillo County Metropolitan Detention, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Bernalillo County Metropolitan Detention.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

How Can I Communicate with an Inmate in the Bernalillo County Metropolitan Detention using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Bernalillo County Metropolitan Detention contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Bernalillo County Metropolitan Detention,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Bernalillo County Metropolitan Detention Inmate by Mail and by Email

To mail or email an inmate in Bernalillo County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Bernalillo County Metropolitan Detention must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Bernalillo County Metropolitan Detention has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Bernalillo County Metropolitan Detention,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Bernalillo County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Bernalillo County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

Do Inmates in the Bernalillo County Metropolitan Detention have Access to Tablets or Computers?

Bernalillo County Metropolitan Detention allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Bernalillo County Metropolitan Detention, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Bernalillo County Metropolitan Detention.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Bernalillo County Metropolitan Detention Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Bernalillo County Metropolitan Detention

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Bernalillo County Metropolitan Detention inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Bernalillo County Metropolitan Detention’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 505-839-8700 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Bernalillo County?