Platte County Detention Center, MO Video Visitation

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Platte County Detention Center

Address:
415 Third St., Ste. 10
Platte City, MO 64079-8642
Phone:
816-858-3462

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Platte County Detention Center - Remotely or at the Jail

The Platte County Detention Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Platte County Detention Center is able to accomplish this is with Inmate Canteen remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Inmate Canteen.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on Inmate Canteen video visits and video messages, call the facility at 816-858-3462 or scroll down for a complete section of Frequently Asked Questions and Answers.

Remote Video Visitation at Platte County Detention Center

Platte County Detention Center uses the services of Inmate Canteen for Remote Video Visitation with Inmates.

For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

Register or Log in to your account
Select the facility where the inmate is located and the inmate you wish to visit.
Select the "Video Visit an Inmate" option
Follow the prompts on screen to schedule the visit.

Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
Steps Inmate canteen Visitation:
1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
2. Log in, select your inmate, and select the Video Visit an Inmate option.
3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Platte County Detention Center will either approve or deny it.
4. Once approved you will be all set to video visit!
NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

Platte County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

415 Third St., Ste. 10
Platte City, MO 64079-8642
816-858-3462

Schedule Video Visits online with Inmate Canteen

On-site Visits are free.
Visits are 30 minutes.
Visitation schedule subject to change.
Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
A maximum of 2 guests are allowed per an on-site video session.
All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

DAY	TIME
SUNDAY	7:00AM - 12 midnite
MONDAY	7:00AM - 12 midnite
TUESDAY	7:00AM - 12 midnite
WEDNESDAY	7:00AM - 12 midnite
THURSDAY	7:00AM - 12 midnite
FRIDAY	7:00AM - 12 midnite
SATURDAY	7:00AM - 12 midnite

Platte County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Inmate Canteen

All visits must be scheduled at least 24 hours in advance.
Remote visits are charged a fee of $0.39 / minute.
Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY	TIME
SUNDAY	7:00AM - 12 midnite
MONDAY	7:00AM - 12 midnite
TUESDAY	7:00AM - 12 midnite
WEDNESDAY	7:00AM - 12 midnite
THURSDAY	7:00AM - 12 midnite
FRIDAY	7:00AM - 12 midnite
SATURDAY	7:00AM - 12 midnite

Attorneys have access to their clients during the following times:

9:00 AM - 10:00 PM

Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
Attorneys may call 816-858-3462 for questions or appointments.

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Platte County Detention Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.