Caroline County Detention Center Photos & Videos

How Do You Communicate with an Inmate in the Caroline County Detention Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Caroline County Detention Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Caroline County Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

Caroline County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Caroline County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Caroline County Detention Center:
Inmate's Full Name & Inmate ID #
Caroline County Department of Corrections
101 Gay Street
Denton, MD 21629

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Inmates Can Use a Tablet to Access Services at Caroline County Detention Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Caroline County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How to Communicate with an Caroline County Detention Center Inmate by Mail and by Email

To mail or email an inmate in Caroline County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Caroline County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Caroline County Detention Center has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Caroline County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Caroline County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Caroline County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Caroline County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Caroline County Detention Center follow these steps:

• Select Maryland, then select Caroline County Detention Center, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Caroline County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Caroline County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Caroline County Detention Center check out our Commissary Instructions Page for Caroline County.