Terrebonne Parish Juvenile Justice Complex Remote Inmate Video Visits

Terrebonne Parish Juvenile Justice Complex

Address:
180 Government Street
Gray, LA 70359
Phone:
985-853-1202

Schedule a Video Visit with an Inmate at the Terrebonne Parish Juvenile Justice Complex

Terrebonne Parish Juvenile Justice Complex values the importance of keeping inmates connected to their families and friends. Maintaining close relationships with loved ones is crucial for an inmate's successful reintegration upon release and helps reduce the likelihood of reoffending.

One way Terrebonne Parish Juvenile Justice Complex supports this (or will soon) is by offering remote video visitation. This system allows loved ones to connect with inmates via video kiosks inside the jail or through tablets, provided by a third-party service working with the facility.

The benefits of video visitation include:

• It boosts inmate morale.
• Enables inmates to maintain contact with family, friends, and children.
• Reduces the time and cost required for staff to manage in-person visits.
• Generates revenue for the facility.
• Helps prevent the spread of illnesses.
• Limits the possibility of contraband entering the jail.

For more information on video visits, call the facility at 985-853-1202, or scroll down for answers to Frequently Asked Questions.

Terrebonne Parish Juvenile Justice Complex Inmate Visitation Schedule

180 Government Street
Gray, LA 70359
985-853-1202

• First, you must register an account with Correct Pay, then add Terrebonne Parish Juvenile Justice Complex, then your inmate.
• Second, you can choose a time to visit.
• You can also schedule an appointment on the jail visitation kiosk.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• Inmates will be allowed one 30-minute onsite visit per week.
• The number of visitors is limited to three (any combination of adult/children). 
• There is no charge for the Onsite Video Visits.
• Offsite Video Visits cost $11.40 for 30 minutes.
• All visits must be scheduled 24 hours prior to the appointment or up to 2 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VIDEO VISITATION SCHEDULE

REMOTE VIDEO VISITATION SCHEDULE

Attorney Visits

Visitation will begin at 8:00 A.M. and end at 9:00 P.M.
Excluded times:

• 11:00 A.M. until 12:30 P.M. (Lunch)
• 4:40 P.M. until 6:00 P.M. (Dinner)

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Terrebonne Parish Juvenile Justice Complex money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.