Terrebonne Parish Criminal Justice Complex Remote Inmate Video Visits

Terrebonne Parish Criminal Justice Complex

Address:
3211 Grand Caillou Road
Houma, LA 70363
Phone:
985-876-2500

Schedule a Video Visit with an Inmate at the Terrebonne Parish Criminal Justice Complex - Remotely or at the Jail

The Terrebonne Parish Criminal Justice Complex believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Terrebonne Parish Criminal Justice Complex is able to accomplish this is with correctpay remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and correctpay.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on correctpay video visits and video messages, call the facility at 985-876-2500 or scroll down for a complete section of Frequently Asked Questions and Answers.

Terrebonne Parish Criminal Justice Complex - Remote Video Visitation with your Inmate

Terrebonne Parish Criminal Justice Complex uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the jail lobby.
• Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.

You can deposit money four different ways:

• Deposit online at correctpay.com
• Deposit at the correctpay VendEngine kiosk in the Terrebonne Parish Criminal Justice Complex lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

Attorney Visits only!  < (Lawyers, go here)

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

Terrebonne Parish Criminal Justice Complex Inmate Visitation Schedule

3211 Grand Caillou Road
Houma, LA 70363
985-876-2500

• First, you must register an account with Correct Pay, then add Terrebonne Parish Criminal Justice Complex, then your inmate.
• Second, you can choose a time to visit.
• You can also schedule an appointment on the jail visitation kiosk.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• Inmates will be allowed one 30-minute onsite visit per week.
• The number of visitors is limited to three (any combination of adult/children). 
• There is no charge for the Onsite Video Visits.
• Offsite Video Visits cost $11.40 for 30 minutes.
• All visits must be scheduled 24 hours prior to the appointment or up to 2 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VIDEO VISITATION SCHEDULE

REMOTE VIDEO VISITATION SCHEDULE

Attorney Visits

Visitation will begin at 8:00 A.M. and end at 9:00 P.M.
Excluded times:

• 11:00 A.M. until 12:30 P.M. (Lunch)
• 4:40 P.M. until 6:00 P.M. (Dinner)

Register for Remote Visitation with an Inmate in the Terrebonne Parish Criminal Justice Complex

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Terrebonne Parish Criminal Justice Complex money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.