Story County Jail

To search for an inmate in the Story County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 515-382-7464 for the information you are looking for. You can also look up an offender's criminal court case and docket schedule online for Story County and any other county in Iowa.

Story County Jail Inmate Search

The Story County Jail maintains an average of 104 offenders in custody on any given day. The Story County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Story County law enforcement agencies arrest and detain approximately 2,680 offenders.

The following charts of Story County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Story County Corrections Department, the state of Iowa Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Story County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Story County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the Story County Jail? What is the Schedule?

Story County Jail Inmate on-site Video Visitation

1315 South B Avenue
Nevada, IA 50201
515-382-7464

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Appropriate clothing shall be worn by both the inmate and visitor during the entire duration of the video visit.
  No nudity--this includes pictures/images shown on camera.
  No see-through clothing or excessively revealing clothing (such as underwear or swim wear).
  All clothing shall be worn in the way it is intended to be worn.
• Once you do this, you can choose Story County Jail, choose your inmate and then schedule a time.
• Visits are 30 minutes.
• Inmates can have one free, on-site visit per week.
• Only one approved adult visitors may visit a person at one time. Up to two approved minor children of an inmate may visit with the adult visitor.

ON SITE VISITATION SCHEDULE

Story County Jail Inmate Remote Video Visitation

1315 South B Avenue
Nevada, IA 50201
515-382-7464

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Story County Jail, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

Attorneys and Clergy on-site Video Visitation

8:00AM - 4.00PM

The Story County Jail uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Story County Jail

Story County Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Story County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Story County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Story County Jail?

Story County Jail Inmate on-site Video Visitation

1315 South B Avenue
Nevada, IA 50201
515-382-7464

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Appropriate clothing shall be worn by both the inmate and visitor during the entire duration of the video visit.
  No nudity--this includes pictures/images shown on camera.
  No see-through clothing or excessively revealing clothing (such as underwear or swim wear).
  All clothing shall be worn in the way it is intended to be worn.
• Once you do this, you can choose Story County Jail, choose your inmate and then schedule a time.
• Visits are 30 minutes.
• Inmates can have one free, on-site visit per week.
• Only one approved adult visitors may visit a person at one time. Up to two approved minor children of an inmate may visit with the adult visitor.

ON SITE VISITATION SCHEDULE

Story County Jail Inmate Remote Video Visitation

1315 South B Avenue
Nevada, IA 50201
515-382-7464

• First, you must register with Homewav Communications online.
  
• This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
• Once you do this, you can choose Story County Jail, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

Attorneys and Clergy on-site Video Visitation

8:00AM - 4.00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

How Do You Deposit Money for an Inmate in the Story County Jail?

There are multiple ways to add money to an inmate's account at Story County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Story County

To send commissary money to an inmate in Story County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Iowa, then select Story County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Story County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Story County Jail?

How an Inmate Makes a Phone Call to You or Others from Story County Jail

To set up a phone account so that your inmate can call you from Story County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Story County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

How do I Mail an Inmate in the Story County Jail, and what can I send them?

Story County Jail Inmate Mail Guidelines

Postcards
The Story County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Story County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Story County Jail
1315 South B Ave.
Nevada, IA 50201

Legal Mail

Send all Legal Mail to this Address:
Story County Jail
1315 South B Ave.
Nevada, IA 50201

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Story County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Story County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Story County Jail
1315 South B Ave.
Nevada, IA 50201

Story County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Story County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Story County Jail:
Story County Jail
1315 South B Ave.
Nevada, IA 50201

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

Can I purchase Commissary Online for an Inmate in the Story County Jail, and what can I purchase?

How to Send Money to an Inmate in Story County

To send commissary money to an inmate in Story County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Iowa, then select Story County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Story County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

How Can I Communicate with an Inmate in the Story County Jail using an Online Messaging Service?

Friends and Family can leave Video Messages for Inmates using HomeWAV Video services.

The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase. 
How does HomeWAV video messaging (email) work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.

How to Visit or Email an Inmate in Story County Iowa or visiting an inmate at the jail

To visit or email an inmate in Story County follow these steps:

• In addition to visiting inmates at the jail, Story County Jail uses a video visitation service called HomeWav.
  
• Register and Sign Up Here.
• Complete all steps of the registration process to get full access to Story County Jail inmate communication services.
• Add ‘Talk to me Funds’ to your account using your credit or debit card.
• Then you just wait for your Story County inmate to communicate.
  How do you add Funds to your account?
• Once you are logged in, click “Add Talk to Me Funds".
• Type in the amount of dollars you want to add to your account.
• Click “Update”.
• Choose a way to pay (Credit, debit, or prepaid card).

Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Story County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday 
9:00AM to 6:00PM EST
Saturday – Sunday 
8:00AM to 6:00PM EST

NOTE: All communications between you and your inmate at Story County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.

For full instructions on all the benefits of using Homewav to visit a Story County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

Do Inmates in the Story County Jail have Access to Tablets or Computers?

Story County Jail now offers Securus 'SecureView' Tablet Rentals to their inmates.

  
Securus is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will receive their tablet in 3-5 business days, after you pay.

Questions:

• By phone - 800-844-6591 or 972-734-1111.
• By email - tablets@securustech.net

How to Rent a Tablet for an Inmate in Story County Jail

To rent a tablet for an inmate in Story County follow these instructions:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription using Paypal.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your Story County inmate will recieve their tablet in 3-5 business days, after you pay.

If you have any questions:

• Call - 800-844-6591 or 972-734-1111.
• Email - tablets@securustech.net

For all Story County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Story County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 515-382-7464 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Story County?