Des Moines County Correctional Center Photos & Videos

Des Moines County Correctional Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Des Moines County Correctional Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Des Moines County Correctional Center:
Inmate's Full Name & Inmate ID#
Des Moines County Correctional Center
3630 Bauer Drive
Burlington, IA 52601

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How Do Inmates in Des Moines County Correctional Center Make Phone Calls?

To receive phone calls from inmates in Des Moines County, or to assist them in making phone calls to other people, follow these steps:

• Des Moines County Correctional Center uses the services of a company named Inmate Sales.
• 
• Register with them online or call them at 877-998-5678. 
• Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
• Services for Des Moines County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Des Moines County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Des Moines County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Des Moines County Correctional Center follow these steps:

• 
• Go to JailATM, choose Iowa, then choose Des Moines County Correctional Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Des Moines County Correctional Center, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Des Moines County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Des Moines County Correctional Center check out our Commissary Instructions Page for Des Moines County.

How to Schedule and Have a Visit with an Inmate at Des Moines County Correctional Center

To schedule a visit and have an at-the-jail or remote video visit with an inmate in Des Moines County, follow these instructions:

• Visitation for Des Moines County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.
  
• You need to first be approved for a visit with a Des Moines County inmate by submitting your identification.
• If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.
• Once approved, log in to either the online or Des Moines County Correctional Center terminal to schedule a visit.
• Use the username and password you set when creating your account.

For all the information you need regarding Des Moines County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.

How to Deposit Money Online for an Inmate in Des Moines County

To deposit money online for an inmate in Des Moines County Correctional Center follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Des Moines County.
• After registering and signing in, select 'Send Money Now'.
• Choose Iowa, then choose Des Moines County Correctional Center
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Des Moines County Correctional Center, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Des Moines County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Des Moines County Correctional Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Des Moines County.