Address:
3630 Bauer Drive
Burlington, IA 52601
Phone:
319-753-8275
Des Moines County Correctional Center is, or will soon be, providing tablets for inmates to use for phone and visitation communication, as well as sending and receiving electronic messaging. If you don't see this facility's tablet service company listed below, call the jail at 319-753-8275 for information.
The tablets are not connected directly to the internet, but instead to a server controlled by the Des Moines County Correctional Center. This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.
Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.
Scroll down for a complete section outlining Frequently Asked Questions and Answers regarding renting tablets for Des Moines County Correctional Center Inmates.
You can find information about the Des Moines County Correctional Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 319-753-8275 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
For inmates receiving mail in the Des Moines County Correctional Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Des Moines County Correctional Center:
Inmate's Full Name & Inmate ID#
Des Moines County Correctional Center
3630 Bauer Drive
Burlington, IA 52601
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To receive phone calls from inmates in Des Moines County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Des Moines County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Des Moines County Correctional Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Des Moines County Correctional Center check out our Commissary Instructions Page for Des Moines County.
To schedule a visit and have an at-the-jail or remote video visit with an inmate in Des Moines County, follow these instructions:
For all the information you need regarding Des Moines County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.
To deposit money online for an inmate in Des Moines County Correctional Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Des Moines County Correctional Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Des Moines County.