Black Hawk County Jail Remote Inmate Video Visits

Black Hawk County Jail

Address:
225 E 6th St
Waterloo, IA 50703
Phone:
319-291-2587

Schedule a Video Visit with an Inmate at the Black Hawk County Jail - Remotely or at the Jail

The Black Hawk County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Black Hawk County Jail is able to accomplish this is with cidnet remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and cidnet.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on cidnet video visits and video messages, call the facility at 319-291-2587 or scroll down for a complete section of Frequently Asked Questions and Answers.

Black Hawk County Jail uses CIDNET for Remote Video Visitation

Black Hawk County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.

Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

Black Hawk County Jail Inmate Video Visitation Schedule

225 E 6th St
Waterloo, IA 50703
319-291-2587

• First, you must register, puchase data, and then schedule with CIDNET.
  
• Visits are 30 minutes.
• The more data you purchase, the less expensive each MB of data is.
• General population inmates may receive one local visit per weekday for up to 30 minutes.
• Maximum security inmates are allowed two visits per week, up to 30 minutes each, unless restricted for disciplinary or other reasons.
• Special Housing Unit (SHU) inmates are allowed one visit per week for up to 30 minutes each unless restricted for disciplinary or other reasons.
• Persons under 18 years of age are not allowed in the visitation waiting area. Children accompanying visitors may not be left unattended for any reason. 
• You must have a valid government issued photo ID and be 18 or older.

ON SITE VIDEO VISITATION

Black Hawk County Jail Remote Inmate Visitation

• You must register and schedule with CIDNET.
  
• Remote visits have a fee.
• Unlimited visits are allowed.
• No visits during meals, counts, lockdowns and shift changes.

REMOTE VIDEO VISITATION SCHEDULE

Sign In and Register here for Remote Visitation with an Inmate at the Black Hawk County Jail

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Black Hawk County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.