Marion County Adult Detention Center Remote Inmate Video Visits

Marion County Adult Detention Center

Address:
695 Justice Way
Indianapolis, IN 46203
Phone:
317-327-1700

Schedule a Video Visit with an Inmate at the Marion County Adult Detention Center - Remotely or at the Jail

The Marion County Adult Detention Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Marion County Adult Detention Center is able to accomplish this is with gettingout remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and gettingout.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on gettingout video visits and video messages, call the facility at 317-327-1700 or scroll down for a complete section of Frequently Asked Questions and Answers.

Marion County Adult Detention Center - Remote Video Visitation with your Inmate

Marion County Adult Detention Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Marion County Adult Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Marion County Adult Detention Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Marion County Adult Detention Center Inmate Remote Video Visitation Schedule, Registration and Guidelines

Questions?... Problems?... Call 855-208-7349

• First, Register with gettingout.com on their website or their app from the Google Play or App Store.
  
• Video visitation shall be scheduled at least 24 hours prior to the visit, but may be scheduled a maximum of four days in advance.
• No more than four individuals shall be scheduled to see an inmate. Any combination of adults and children may attend, with the exception being one adult shall be present always when minor children are participating in a visit.
• All cancellations shall be completed 24 hours in advance of the visit or the visit will count as a completed visit, with no refund.
• Visits shall be denied, revoked, or limited when good behavior or visitation rules are not followed.

Professional Inmate Visits

• Attorneys representing inmates in criminal proceedings in Marion County may visit in person with inmates at the jail, or may utilize the video visitation system via privileged visits.
• Attorneys must also send a picture of current identification AND current Indiana Supreme Court card, along with the name of inmate you’ve added as a contact to MCSO-Visitation@indy.gov, so you can be assured the visit is not being monitored or recorded.
• To schedule in-person professional visits email MCSO-Visitation@indy.gov. Call 317-327-1554 for an appointment.
• Professional visits with inmates must follow the same schedule as the one for socail visits above.

Remote Video Visiting an Inmate in the Marion County Adult Detention Center

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Marion County Adult Detention Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitor Dress Code

You will be monitored throughout the visit and all visits are recorded. If you deviate from these rules the visit will either be abruptly terminated, or you may not be allowed to visit in the future.

• No short shorts.
• No swimwear, halter tops, tube tops, or tank tops.
• No mini-skirts.
• No see-through blouses.
• No hats or head gear shall be worn unless necessary for health care or religion.
• No bare midriffs.
• The appropriate length of shorts, skirts, dresses, skorts shall be no shorter than the tip of the middle finger when standing with arm down to side of leg.
• Dresses with spaghetti straps are not allowed.
• No loose pants. Neither underwear nor buttocks may be visible.
• Appropriate footwear shall be worn, no bedroom slippers.
• Skin tight / Form fitting clothes are not allowed.
• Any clothing or other items displaying gang-related symbols, themes or colors are prohibited.
• Any clothing containing vulgar or objectionable language or images are prohibited.
• All visitors shall wear undergarments always.
• No excessively torn jeans with exposed skin above the knee allowed.
• No pajamas.
• All buttons, snaps, and zippers shall remain fastened.
• Supervisors are the final authority in determining appropriate dress.
• Visitors shall not wear any garment that exposes the shoulders, chest, back, stomach, midriff, and/or underarm. Necklines shall be within two inches of the notch of the neck.
• Clothing made of sheer, transparent, net, or mesh materials is not allowed.
• Clothing designed or intended to be tightly worn, to excessively accent the body (e.g., spandex, tights, leggings, tank tops) is not allowed.
• Appropriate undergarments are required, and should not be visible.
• No clothing that is revealing in any way shall be allowed during visitation.