Polk County Jail

To search for an inmate in the Polk County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 770-749-2900 for the information you are looking for. You can also look up an Polk County offender's Criminal Court Case online.

Polk County Jail Inmate Search

The Polk County Jail maintains an average of 240 offenders in custody on any given day. The Polk County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Polk County law enforcement agencies arrest and detain approximately 6,080 offenders.

How Do You Visit an Inmate in the Polk County Jail? What is the Schedule?

Polk County Jail Inmate Visitation Schedule

1676 Rockmart Hwy
Cedartown, GA 30125
770-749-2900

• First, you must register an account with jailatm, then add Polk County Jail, then your inmate.
• Second, you can choose a time to visit.
• Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
• All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
• CHECK-IN: 10 minutes prior to scheduled visit.
• Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
• Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
• If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.

ON-SITE VISITATION SCHEDULE

REMOTE VISITATION SCHEDULE

Register for Remote Video Visitation with your inmate at the Polk County Jail by going here.

Once you register, choose the option for 'Video Calls' or Video Visists and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Polk County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Polk County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Polk County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Polk County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Polk County Jail?

Register for Remote Video Visitation with your inmate at the Polk County Jail by going here.

Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Polk County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Polk County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Polk County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Polk County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

How Do You Deposit Money for an Inmate in the Polk County Jail?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Polk County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Polk County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate ID#
Polk County Jail
1676 Rockmart Hwy
Cedartown, GA 30125

Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Polk County

To deposit money online for an inmate in Polk County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Polk County.
• After registering and signing in, select 'Send Money Now'.
• Choose Georgia, then choose Polk County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Polk County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much money you can send your inmate in Polk County at any one time.
• If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Polk County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Polk County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Polk County Jail?

How Does an Inmate Make Phone Calls in Polk County Jail?

To receive phone calls from an inmate in Polk County follow these instructions:

Polk County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Georgia.
• Choose Polk County Jail
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Polk County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Georgia to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Georgia to Georgia) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Polk County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

How do I Mail an Inmate in the Polk County Jail, and what can I send them?

Polk County Jail Inmate Mail Guidelines

Postcards
The Polk County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Polk County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Polk County Jail
1676 Rockmart Hwy
Cedartown, GA 30125

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Polk County Jail
1676 Rockmart Hwy
Cedartown, GA 30125

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Polk County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Polk County Jail standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Polk County Jail
1676 Rockmart Hwy
Cedartown, GA 30125

Polk County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Polk County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Polk County Jail:
Inmate's Full Name & Inmate ID#
Polk County Jail
1676 Rockmart Hwy
Cedartown, GA 30125

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

Can I purchase Commissary Online for an Inmate in the Polk County Jail, and what can I purchase?

JailATM – Send Money or Send Commissary Gift Packs to Polk County Jail

Search for JailATM services for Polk County Jail.

Make an inmate deposit with JailATM for Polk County Jail. 

Note: While JailATM offers the following inmate services, Polk County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Gift Packs

Polk County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

How to Send a Carepack Commissary Package Directly to an Inmate in Polk County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Polk County Jail follow these steps:

• 
• Go to JailATM, choose Georgia, then choose Polk County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Polk County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Polk County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Polk County Jail check out our Commissary Instructions Page for Polk County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

How Can I Communicate with an Inmate in the Polk County Jail using an Online Messaging Service?

How to Email an Inmate at Polk County Jail

Using Jail ATM Digital Messaging with an Inmate at Polk County Jail - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

Do Inmates in the Polk County Jail have Access to Tablets or Computers?

Polk County Jail now offers Jail ATM Tablet Rentals to their inmates.

Jail ATM is the same company that handles inmate money deposits and other services. Inmates can use their commissary accounty to order these.

The tablets can be rented on a daily basis and while not directly connected to the internet, the inmates can use them for many activities.

All inmates receive some free time on the tablets each day. Purchasing a Gold Pass allows inmates access to the tablet for an extended period of time without interruption. The current fee for a 24-hour rental is $4.99, however Polk County Jail may have a monthly rental plan. The tablet should last 5-7 hours on a single charge. An inmate with a Gold Pass, may return the discharged tablet and take another one provided there is still time remaining on the Gold Pass.

Tablet Services:

• Games – Play tested and approved games.
• Radio – Stream approved radio stations.
• Law Library – If your facility has online access to a law library, this can be displayed on the tablet for easy access by the inmates.
• Library – A large listing of books is found in the online library.
• Secure Browser – Sites included are up to the discretion of the facility and include options in categories such as Education, Music, Video, Sports, News, as well as Religious and Spiritual sites. Keyboard function is disabled to prevent unauthorized communication via dialogue or comment fields.
• Email and Messaging – For less than the price of a stamp, inmates can send and receive secure email from friends and family. All messages are archived for future reference and key words may be flagged for investigation.
• Video Calling 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 770-749-2900 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Polk County?