Polk County Central Jail

To search for an inmate in the Polk County Central Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 863-534-6153 for the information you are looking for. You can also look up Arrests Warrants for Polk County and the entire state of Florida, as well as Polk County Criminal Court Cases and Courts for each county in the state of Florida.

Polk County Central Jail Inmate Search

The Polk County Central Jail maintains an average of 900 offenders in custody on any given day. The Polk County Central Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Polk County law enforcement agencies arrest and detain approximately 53,700 offenders.

How Do You Visit an Inmate in the Polk County Central Jail? What is the Schedule?

Polk County Central Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
2390 Bob Phillips Road
Bartow, FL 33830
863-534-6153

Schedule Video Visits online with Securus

• On-site Visits are free.
• Visits are 20 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an on-site video session.
• All visits must be made at least 24 hours in advance, but can be made 14 days in advance.

Polk County Central Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

• You must first register.
• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.
• Visits are 20 minutes and cost $10.00.
• There is no limit to the number of visits an inmate may have.

Jail Professional (lawyers, etc.) Video Schedule & Guidelines

7:30 am to 10:30 am
12:00 pm to 4:00 pm
7:00 pm to 10:30 pm

• Appointments can only be made by visiting Securus.
• Appointments must be made at least 24 hours in advance.
• If you are unable to make the scheduled appointment, call 863-635-6920 as soon as possible.

Once you log into the Securus website:

• Scroll to Solutions
• Find video products option
• Click on steps to register
• Complete registration and add your Driver's license, a current photo, and a picture of your current bar card.
• Be sure to apply for the POLK COUNTY ATTORNEY ONLY site designation.

Polk County Central Jail uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Polk County Central Jail inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Polk County Central Jail Pricing.
Securus Contact Information.
iphone app
Android app

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Polk County Central Jail?

Polk County Central Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

• You must first register.
• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.
• Visits are 20 minutes and cost $10.00.
• There is no limit to the number of visits an inmate may have.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

How Do You Deposit Money for an Inmate in the Polk County Central Jail?

There are multiple ways to add money to an inmate's account at Polk County Central Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Polk County

To send commissary money to an inmate in Polk County Central Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Florida, then select Polk County Central Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Polk County Central Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Polk County Central Jail?

How an Inmate Makes a Phone Call to You or Others from Polk County Central Jail

To set up a phone account so that your inmate can call you from Polk County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Polk County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

How do I Mail an Inmate in the Polk County Central Jail, and what can I send them?

Polk County Central Jail Inmate Mail Types

Postcards
The Polk County Central Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Polk County Central Jail also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID NUMBER
PCSO-CO SC
PO Box 1848
Pinellas Park, Florida 33780

Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Polk County Central Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Polk County Central Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID NUMBER
Polk County Jail
2390 Bob Phillips Road
Bartow, FL 33830

How to Send and Receive Secure Text and Email Messages with an Inmate in Polk County Central Jail

To communicate by text or email with an Polk County inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Polk County inmates or detainees to connect with.
• When you locate the Polk County inmate that you want to connect with, you can send them a connection request.
• Polk County Central Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Polk County Central Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

Can I purchase Commissary Online for an Inmate in the Polk County Central Jail, and what can I purchase?

Polk County Central Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Florida.
3. Select Polk County Central Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Polk County Central Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Polk County Central Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Polk County

To send commissary money to an inmate in Polk County Central Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Florida, then select Polk County Central Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Polk County Central Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

How Can I Communicate with an Inmate in the Polk County Central Jail using an Online Messaging Service?

Polk County Central Jail uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.

SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

• The message can be sent with postage paid and will be free to open and read for the recipient.
• Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
• To send or receive a message you MUST open a SmartJailMail.com account.
• Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
• When you locate the inmate that you want to connect with, you can send them a connection request.
• They will then need to approve the request before you can send messages.
• Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
• Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

How to Send and Receive Secure Text and Email Messages with an Inmate in Polk County Central Jail

To communicate by text or email with an Polk County inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Polk County inmates or detainees to connect with.
• When you locate the Polk County inmate that you want to connect with, you can send them a connection request.
• Polk County Central Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Polk County Central Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

Do Inmates in the Polk County Central Jail have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Polk County Central Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 863-534-6153 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Polk County?