The Dixie County Jail is a 95-bed jail located in Cross City, Dixie County, Florida. For inmate details, you can contact them 24/7 at 352-498-1231.
This facility processes offenders arrested for misdemeanors and felonies. They undergo booking and processing, and depending on their charges, may remain incarcerated until they are bonded out, released on their own recognizance, or held until their trial concludes.
Use the inmate search tool to see who is currently in custody.
Inmates serving less than one year will do their time at this jail, while those with longer sentences will be transferred to the Florida State Prison System or the Federal Bureau of Prisons.
This page provides information on the visitation schedule, funding an inmate's account, mailing them, receiving phone calls, voicemail, email and texting, tablet rentals, bail bond details, and commissary purchases.
It is useful to keep the inmate's jail ID or booking number for correspondence purposes. If it’s not available online, contact Dixie County Jail at 352-498-1231 for assistance.
Phone: 352-498-1231
Physical Address:
214 NE 351 Highway
Cross City, FL 32628
Mailing Address (personal mail):
Inmate's Full Name & Inmate ID #
(POSTCARDS ONLY!)
Dixie County Jail
P.O. Box 470
Cross City, Florida 32628
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate ID #
Dixie Count Jail
214 NE 351 Highway, Suite L
Cross City, Florida 32628
Other Jails and Prisons
To search for an inmate in the Dixie County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 352-498-1231 for the information you are looking for. You can also look up Arrests Warrants for Dixie County and the entire state of Florida, as well as Dixie County Criminal Court Cases and Courts for each county in the state of Florida.
Dixie County Jail Inmate Search
The Dixie County Jail maintains an average of 95 offenders in custody on any given day. The Dixie County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Dixie County law enforcement agencies arrest and detain approximately 3,760 offenders.
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The 95-bed Dixie County Jail is responsible for the housing and care of those who are accused or convicted of committing a misdemeanor or felony in Dixie County as they wait for their trial or as they serve their sentence, usually less than one year.
It serves many law enforcement organizations including the Sheriff’s Department, local police, Immigration, and other surrounding counties as needed.
If you have questions regarding an inmate or the programs and services provided, the staff can be reached at 352-498-1231, and an online listing of all the detainees is published for your own investigation.
Upon intake, the booking process is completed, which includes a medical screening, fingerprinting and mugshots, DNA sample, along with an assessment to determine security needs, medical needs, mental health requirements, and housing assignment.
Staff is available to transport all inmates to court dates and any medical appointments or emergency needs, as well as inspecting all mail for contraband, receiving commissary funds and other money for inmates, maintaining the safety of the community and the security of the facility, and other tasks.
The Dixie County Jail also provides several other services to inmates including basic needs in meals, laundry, and hygiene items, and programs including AA, counseling, religious programs, education, recreation, and opportunities to grow social and life skills.
Along with the efforts made by the staff, reduced recidivism is seen when inmates are able to stay in contact and supported by their family or friends who are not incarcerated so mail, phones, and visits are provided.
Visits are in person, and are via video and an account is created online to book and complete visits, allowing both visitors and inmates to schedule a visit.
Phone accounts are also registered online, and allow for inmates to make outgoing calls during the daytime and evening hours when they are not participating in a task or program.
Information for money for an inmate’s commissary can be found on our Inmate Money page.
All personal mail is sent to:
Inmate's Full Name & Inmate ID #
(POSTCARDS ONLY!)
Dixie County Jail
P.O. Box 470
Cross City, Florida 32628
Staff will open each piece and look for contraband, which is removed before it is given to the inmate.
Legal mail, money orders, books and newspaper and magazine subscriptions are mailed to:
Inmate's Full Name & Inmate ID #
Dixie Count Jail
214 NE 351 Highway, Suite L
Cross City, Florida 32628
Following an arrest, individuals are processed at Dixie County Jail. The booking process confirms identity, charges, and whether the individual will be released, granted bail, or held until court.
It is advisable to remain silent during booking, as anything said can be used against the individual later. Legal counsel should be consulted before any statements are made.
The booking steps at Dixie County Jail include:
Depending on circumstances, the booking process can take one hour or up to 48 hours. To inquire about posting bond for an arrestee, contact the facility at 352-498-1231.
Once arrested, an individual may be brought to Dixie County Jail in Cross City for processing. The next steps vary:
1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 352-498-1231 to confirm the bail amount.
There are several ways to pay an individual’s bail.
For more information about bail in Dixie County, Florida, see the Dixie County Jail Bail Guide.
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How Do You Visit an Inmate in the Dixie County Jail? What is the Schedule?
214 NE 351 Highway
Cross City, FL 32628
352-498-1231
ON SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 3:45PM |
| TUESDAY | 8:00AM - 3:45PM |
| WEDNESDAY | 8:00AM - 3:45PM |
| THURSDAY | 8:00AM - 3:45PM |
| FRIDAY | 8:00AM - 3:45PM |
| SATURDAY | No visitation |
| SUNDAY | No visitation |
214 NE 351 Highway
Cross City, FL 32628
352-498-1231
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 3:45PM |
| TUESDAY | 8:00AM - 3:45PM |
| WEDNESDAY | 8:00AM - 3:45PM |
| THURSDAY | 8:00AM - 3:45PM |
| FRIDAY | 8:00AM - 3:45PM |
| SATURDAY | No visitation |
| SUNDAY | No visitation |
The information below provides complete instructions regarding:
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Dixie County Jail
Dixie County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Dixie County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Dixie County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Dixie County Jail?
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Dixie County Jail
Dixie County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Dixie County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Dixie County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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How Do You Deposit Money for an Inmate in the Dixie County Jail?
There are two options for putting money on an inmate's books:
Choice 1 - Deposit Inmate Money Online
Dixie County Jail uses CommissaryDeposit.com to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Choice 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
**Call 352-498-1231 first to ask Dixie County Jail if this option is still available.
To deposit money in an Dixie County Jail inmate's commissary account follow these instructions:
Note: You will be charged a fee to send money to your Dixie County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Dixie County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Dixie County Jail?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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How do I Mail an Inmate in the Dixie County Jail, and what can I send them?
Postcards
The Dixie County Jail ONLY allows inmates to receive pre-metered postcards like the type purchased from the post office unless noted otherwise.
Envelopes
Envelopes with personal letters are NOT allowed.
Postcards MUST be mailed to the following address:
Inmate's Full Name & Inmate ID #
(POSTCARDS ONLY!)
Dixie County Jail
P.O. Box 470
Cross City, Florida 32628
Legal Mail
Envelopes from an attorney or professionals related to an inmates case ARE allowed.
Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID #
Dixie Count Jail
214 NE 351 Highway, Suite L
Cross City, Florida 32628
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Dixie County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Dixie County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID #
Dixie Count Jail
214 NE 351 Highway, Suite L
Cross City, Florida 32628
For inmates receiving mail in the Dixie County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon. Due to drug smuggling, not all inmates are even allowed to receive mail in envelopes, as only certain types of postcards are allowed.
For complete information on mail policies and addresses, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Dixie County Jail, and what can I purchase?
Ordering from CommissaryOrder.com is a simple process:
Commissary Order Fees
In addition to the items you purchase, you will pay a ‘service fee’ for each item selected. The first item you select will cost you a fee of $2.00-3.00, then an additional $0.35 to $0.50 for each item you select after that.
Maximum Amount
Dixie County Jail only allows you to purchase a maximum amount of $200.00 worth of products at a time.
Items you may Purchase from CommissaryDeposit.com:
Customer Support
- CommissaryOrder.com only provides customer support via email at Support@CommissaryOrder.com
Inmate Money Deposit Option
If you do NOT want to choose the commissary items for your inmate, but have them decide for themselves, go to CommissaryDeposit.com and send them money direct so they can purchase the items they want.
The fees to send money directly to your inmate are as follows:
$0.01 - $25.00 = $3.25 + 3%
$25.01 - $100 = $4.50 + 3%
$100.01 to $200 = $6.00 + 3%
$200.01 & up = $7.50 + 3%
(NOTE: The maximum allowed deposit is $260.00)
To deposit money in an Dixie County Jail inmate's commissary account follow these instructions:
Note: You will be charged a fee to send money to your Dixie County inmate. In addition, there is a maximum amount you can send.
Contact Information
Customer Support page.
Customer Support phone: 912-584-6102
Email - Support@commdeposit.com
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST
For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Dixie County, go to our Send Money Page for details.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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How Can I Communicate with an Inmate in the Dixie County Jail using an Online Messaging Service?
The cost is $1.00 per message. In addition, there is a $1.00 fee for any purchase.
How does HomeWAV video messaging (email) work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Send your video message.
To visit or email an inmate in Dixie County follow these steps:
Who do you contact if you are having any problems arranging the remote video visit, phoning or emailing of an inmate in Dixie County?
Call HomeWav support at 314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Dixie County Jail will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Dixie County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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Do Inmates in the Dixie County Jail have Access to Tablets or Computers?
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Dixie County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 352-498-1231 for further assistance.
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What are the other City and County Jails in Dixie County?
What are the other Jails in the Neighboring Counties surrounding Dixie County?
This facility, known as "Dixie County Jail" is also known as Dixie County Jail , Dixie County Jail , Florida, Dixie.
