Madison County Detention Facility, AL Video Visitation

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Madison County Detention Facility

Address:
815 Wheeler Avenue
Huntsville, AL 35801
Phone:
256-519-4800

Frequently Asked Questions

Schedule a Video Visit with an Inmate at the Madison County Detention Facility - Remotely or at the Jail

The Madison County Detention Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Madison County Detention Facility is able to accomplish this is with ncic remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and ncic.

The benefits of video visitation are:

It keeps inmates happy.
Allows the inmates to stay in touch with friends, family and children.
It saves on staff time, thus money.
Allows the jail to partake in a revenue share.
Keeps viruses from spreading.
Keeps contraband from entering the facility.

For more information on ncic video visits and video messages, call the facility at 256-519-4800 or scroll down for a complete section of Frequently Asked Questions and Answers.

Madison County Detention Facility - Remote Video Visitation with your Inmate

Madison County Detention Facility uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

Register here.
Select Madison County Detention Facility
Select your inmate.
Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

Madison County Detention Facility Inmate Video Visitation Schedule & Policies

815 Wheeler Avenue
Huntsville, AL 35801
256-519-4800

First, you must register for visits with NCIC. All accounts have to be approved.
Inmates must be incarcerated 30 days before visitation is allowed.
You can schedule a visit up to 48 hours before the visit.
Inmates are allowed up to three visits day. Visits are first come, first served.
Remote visits have a fee of $0.38 per minute.
Video visits at the jail are free.
There are no visits between 11:00AM and 12 noon.

INMATE HOUSING	DAY	TIMES
Housing 1 Units A - E	WED	8:00am - 2:30pm
Housing 2 Units F - K	WED	8:00am - 2:30pm
Medical	WED	8:00am - 2:30pm
L-Floor	MON	8:00am - 2:30pm
M-Floor	TUE	8:00am - 2:30pm
N-Floor	THU	8:00am - 2:30pm
P-Floor	MON	8:00am - 2:30pm

Remote Video Visiting an Inmate who is in the Madison County Detention Facility

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Madison County Detention Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.