Madison County Detention Facility

To search for an inmate in the Madison County Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 256-519-4800 for the information you are looking for.

Madison County Detention Facility Inmate Search

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about finding an inmate in the Madison County Detention Facility, how the jail rosters work and what happens after an offender is arrested and booked. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

The Madison County Detention Facility maintains an average of 1220 offenders in custody on any given day. The Madison County Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Madison County law enforcement agencies arrest and detain approximately 25,360 offenders.

How Do You Visit an Inmate in the Madison County Detention Facility? What is the Schedule?

Madison County Detention Facility Inmate Video Visitation Schedule & Policies

815 Wheeler Avenue
Huntsville, AL 35801
256-519-4800

• First, you must register for visits with NCIC. All accounts have to be approved.
  
• Inmates must be incarcerated 30 days before visitation is allowed.
• You can schedule a visit up to 48 hours before the visit.
• Inmates are allowed up to three visits day. Visits are first come, first served.
• Remote visits have a fee of $0.38 per minute. 
• Video visits at the jail are free.
• There are no visits between 11:00AM and 12 noon.

Madison County Detention Facility uses the services of NCIC for remote video visitation.

In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Madison County Detention Facility
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Madison County Detention Facility?

Madison County Detention Facility Inmate Video Visitation Schedule & Policies

815 Wheeler Avenue
Huntsville, AL 35801
256-519-4800

• First, you must register for visits with NCIC. All accounts have to be approved.
  
• Inmates must be incarcerated 30 days before visitation is allowed.
• You can schedule a visit up to 48 hours before the visit.
• Inmates are allowed up to three visits day. Visits are first come, first served.
• Remote visits have a fee of $0.38 per minute. 
• Video visits at the jail are free.
• There are no visits between 11:00AM and 12 noon.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

How Do You Deposit Money for an Inmate in the Madison County Detention Facility?

How Do I put Money on an Inmate's Commissary Account in the Madison County Detention Facility to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Madison County Detention Facility
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Madison County Detention Facility uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Madison County Detention Facility address on this page, or to the address below if it is different than the facility address.
Inmate's Full Name & Inmate MNI # or Booking #
Madison County Detention Facility
PO Box 2047
Huntsville, AL 35804

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

How to deposit money in an inmate's phone account in the Madison County Detention Facility

• To deposit money online go the NCIC website. 
• To deposit money over the phone call 800-943-2189. 
• To deposit money at the jail use the NCIC Kiosk in the Madison County Detention Facility lobby.
• Call the jail at 256-519-4800 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Madison County Detention Facility?

How Does an Inmate Make Phone Calls in Madison County Detention Facility?

To receive phone calls from an inmate in Madison County follow these instructions:

Madison County Detention Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Alabama.
• Choose Madison County Detention Facility
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Madison County Detention Facility, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Alabama to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Alabama to Alabama) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com
Full list of participating jails.

For all the information regarding phone calls with Madison County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

How do I Mail an Inmate in the Madison County Detention Facility, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

Can I purchase Commissary Online for an Inmate in the Madison County Detention Facility, and what can I purchase?

Madison County Detention Facility contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Alabama.
3. Select Madison County Detention Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Madison County Detention Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Madison County Detention Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send a Carepack Commissary Package Directly to an Inmate in Madison County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Madison County Detention Facility follow these steps:

• Select Alabama, then select Madison County Detention Facility, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Madison County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Madison County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Madison County Detention Facility check out our Commissary Instructions Page for Madison County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

How Can I Communicate with an Inmate in the Madison County Detention Facility using an Online Messaging Service?

Madison County Detention Facility uses the services of NCIC for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Madison County Detention Facility lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – info@ncic.com

How to Send a Secure Email Message to an Inmate in Madison County

To send a secure email message to an inmate in Madison County Detention Facility follow these steps:

Madison County Detention Facility uses the services of NCIC for you to deposit funds into your {Madison County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:
•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Madison County Detention Facility lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – info@ncic.com

For all information on how to Text/Email an Inmate in Madison County Detention Facility check out our Secure Messaging Guide for Madison County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

Do Inmates in the Madison County Detention Facility have Access to Tablets or Computers?

Madison County Detention Facility offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

How to Rent a Tablet for an Inmate at the Madison County Detention Facility

Madison County Detention Facility offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Madison County Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 256-519-4800 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Madison County?