All persons who wish to visit an inmate must be listed on the inmate's approved visitors list.
A completed Visitor Questionaire (application) must be submitted for all prospective visitors, including minor children.
It is the inmate's responsibility to obtain and mail the application to a prospective visitor.
If you want to visit you must return the completed form to the institution for processing. If you are approved, your inmate will be notified that a visitor has been added to their visiting list.
Children under age 18 must obtain the consent of a non-incarcerated parent or legal guardian prior to visiting, which must be documented on the application.
Inmates are allowed anywhere from 4-12 visitors on their list, depending on their security level.
All visitors under the age of 18 must be accompanied during visitation by an adult that is on the inmate's approved visitors list unless the minor visitor is the legal spouse of the inmate.
Each facility has their own rules regarding how many visits an inmate can have, and how long the visit can be.
Each visitor over 16 must have a government issued photo ID.
Inmates may embrace and kiss visitors at the beginning and end of each visit. Excessive displays of affection are not permitted.
Inmates may hold their own children who are age 5 or under. An inmate's hands must remain visible at all times.
In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1. Using your personal computer.
2. Using the IC Solutions iphone or Android app.
3. Using the IC Solutions visitation kiosk in the jail lobby.
How it Works
Register or Log in here.
Registering and Scheduling Video Visits Instructions
'Understanding IC Solutions Video Visits' Instructions
Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app
Cost of a Remote Video Visit
Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
• Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
• All visits are subject to monitoring and recording.
• All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
• You must check-in 15 minutes prior to the scheduled visit.
• Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.
• Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
• Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
• Clothing must cover all private/sensitive body areas.
• The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
• Wisconsin Resource Center can disconnect, deny, change, or cancel a visit at any time.
• Internet connectivity issues during offsite visits will NOT be refunded.
• Each visitation session will show a timer to display elapsed time.
• After your visit has ended your connection will be terminated automatically.