Step 1 - The Application
The inmate must put you on their visitor's list.
You must then apply to Visit. The turnaround time for approval is approximately 45 days. Children under 18 must also apply, as do official government designated escorts.
Step 2 - The Visit
Visits occur on a first come, first served basis.
If the visit room is full, visitors may be turned away. Facility visit guidelines identify the process utilized by the facility to allow for other visitors to be afforded visit privileges.
Please review the appropriate facility visitor guidelines for more information.
Facility emergencies may affect operations. These are unforeseen and visiting may be cancelled or end early without advanced notice.
Visitors are urged to check the prison facility alerts & notices and to check with the facility prior to traveling.
VISITATION - FREQUENTLY ASKED QUESTIONS
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Twin Rivers Unit inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Twin Rivers Unit Pricing.
Securus Contact Information.
iphone app
Android app