Utah State Prison - Timpanogos Facility

The Utah Department of Corrections maintains a searchable public database of all of the inmates they have in custody.

In addition, the offender search contains information about prisoners, parolees, and probationers who are currently under supervision, and who have been discharged. It also contains those inmates who have absconded, or escaped.

The actual prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.

The Utah Department of Corrections began in 1903, when the first state prison, Sugar House Prison, was built in Salt Lake City.

Today the state of Utah's Prison System maintains 2 state correctional institutions.

With a staff of 2,300 correctional workers, as of the end of 2023 they oversee approximately 5,900 inmates, with another 15,000 on probation and parole.

The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the Utah Department of Corrections.

Utah Department of Corrections Inmate Search Instructions

The Utah Department of Corrections provides a limited amount of information you may want to know about any inmate in their system. To look up an inmate, at a minimum you need the full last name, and the first letter of the first name.  

The first set of results if you used the full last name (in this case we used the common name of 'Smith') will list their Name, Offender #, Sex and Birth Date. Click on the linked Offender # to get to the inmate's page.  

The inmate's page has very little information other than their housing facility, and status (probation or parole), but NO inmate mugshot.

There are multiple ways to add money to an inmate's account at Utah State Prison - Timpanogos Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

Utah State Prison - Timpanogos Facility Inmate Visitation Information & Schedules

IN PERSON VISITS

VISITATION SCHEDULES

Step 1

In order to visit, all inmates muat first be placed on a visitors list by their inmate.

Then the visitor must complete and submit an application to visit for in-person visits, and another application for online video visits.

You can also apply online.  It's quicker and easier.

When you submit a visitor application or a request for visitation, our response will come via email. DO NOT attempt to call to confirm.

Step 2

Schedule a visit with your inmate.

To do that, use the Offender Search tool to find your inmate's assigned housing unit–then check the schedule for that housing unit on the schedules page. Once you’ve found a time, you can submit a form to request a visit.  You will receive a confirmation by email. 

DO NOT attempt to call to confirm a visitation time the day of the visit.

In-person inmate visits are one hour per day on vuisiting days.

VIDEO VISITS

Step 1

Make sure that you are on the inmate's visiting list, have applied and been confirmed as an approved visitor, or have renewed your visiting application in the last year, AND that you have sent a photo ID.

The steps to apply for your username and password are at this link.

To renew your visiting application, submit your photo ID, or submit a visitor application please email uspvisiting@utah.gov or cucfvisiting@utah.gov.

SCHEDULING A VISIT:

Once you’ve completed the steps above, you can schedule a visit here.

Please note the following:

• Visits must be scheduled two business days in advance.

• Inmates will be limited to one visit per scheduled day.

WHEN IT IS TIME FOR YOUR VISIT Use the THRIVE software

Frequently Asked Questions

General Visitation Rules

Visits are 60 minutes.  

Arrive at least 309 minutes early for processing.

Nothing is permitted in the Visiting Area except two vehicle keys. 

Visitors with babies shall bring no more than one transparent baby bottle and no more than two diapers into the visiting area; sippy cups are not allowed.

Bring a government issued photo ID.

A brief kiss and hug is allowed, but that's it.

Dress non-seductively and professionally. Dress as though you are meeting someone's grandmother for the first time.

There are three Ways to Communicate with an Inmate in the Utah State Prison - Timpanogos Facility by Phone

To get started you must first open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Utah State Prison - Timpanogos Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

How to deposit money for Inmate Communications:

• Online
• By phone by calling 877-650-4249
• Deposit by cash, visa or mc debit and credit cards in the Utah State Prison - Timpanogos Facility lobby kiosk
• By mail... Check or Money Order made out to:
  AdvancePay Service Department
  P.O. Box 911722
  Denver, CO 80291-1722
• Cash deposits to ConnectNetwork are also available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

Utah State Prison - Timpanogos Facility Inmate Mail Guidelines

Postcards
The Utah State Prison - Timpanogos Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Utah State Prison - Timpanogos Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate name
Inmate #
Utah State Prison - Timpanogos Facility
14425 Bitterbrush Lane
Draper, UT 84020

Letters should be addressed as follows:

 Inmate name and offender number
Utah State Correctional Facility
P. O. Box 165300
Salt Lake City, UT 84116

OR:

Inmate name and offender number
Central Utah Correctional Facility
P. O. Box 550

Legal Mail

Send all Legal Mail to this Address:
Inmate name
Inmate #
Utah State Prison - Timpanogos Facility
14425 Bitterbrush Lane
Draper, UT 84020

Letters should be addressed as follows:

 Inmate name and offender number
Utah State Correctional Facility
P. O. Box 165300
Salt Lake City, UT 84116

OR:

Inmate name and offender number
Central Utah Correctional Facility
P. O. Box 550

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Utah State Prison - Timpanogos Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million, but only inmates are allowed to order them, and they must be ordered through their commissary using the money you deposit in their accounts.

All magazines are to be shipped to:
Inmate name
Inmate #
Utah State Prison - Timpanogos Facility
14425 Bitterbrush Lane
Draper, UT 84020

Magazines should be addressed as follows:

 Inmate name and offender number
Utah State Correctional Facility
P. O. Box 165300
Salt Lake City, UT 84116

OR:

Inmate name and offender number
Central Utah Correctional Facility
P. O. Box 550

Utah Department of Corrections Commissary

Inmates in the Utah DOC can purchase commissary directly from the prison using money that you have put on their account.

In addition you can order care packages of item for them every quarter from Union Supply Direct.

Once an inmate is convicted and sentenced for a violation of that state’s felony laws (and their sentence is more than one year in length), they are moved from the City or County Jail and sent to a State Prison in Utah. If the violation they are convicted of is a federal crime, they will be sent to a Federal Prison, but will not necessarily be doing their time in Utah.

Utah State Prisons are operated and maintained by the state government and are used to confine and rehabilitate criminals. State prisons are funded by state tax money. The fund is used to provide food and clothes to inmates and to hire employees to keep the prison running. Inmates in state prison enjoy certain privileges such as TV use and recreation, both indoor and outdoor. The number of privileges allowed depends on the security level of the prison, the inmate and the overall needs of the prison on a specific day.

Utah has minimum, medium and maximum security prisons. The Corrections Department in Utah also maintains low (or no) security residential settings and camps where inmates assist in state property maintenance and duties such as fighting fires. Almost all prisons provide ‘jobs’ where an inmate can earn a small hourly wage and even learn a trade. Some prisons even contract with call centers and handle phone calls on issues related to their state government. Criminals who have committed a violent crime or killed someone are likely housed in a maximum security prison. If the inmate in these prisons behave, they are also eligible to recreate and/or work as well.

In Utah Prisons rehabilitation is the stated goal but the reality is that they exist to punish inmates for their crimes and keep them from hurting or harming innocent people on the outside who follow the laws and live and act responsibly. The fact is that most prison systems are underfunded, overcrowded and are not able to spend time and money rehabilitating offenders. This is not the fault of the people hired to work in prisons, they are just victims of the lack of resources due to budgeting constraints.

State Inmate

Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.

If you need to find a sentenced inmate serving time in a state other than Utah, go here. To find an inmate in Utah, just scroll to the top of the page and click on the Inmate Search button.

Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.

Federal Inmate

The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.

Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.

Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.

ICE Inmates

The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.

Has the Inmate been recently arrested?... Try a County Jail

In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.

To locate that person, go here to first find the State, and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.

Jailexchange.com has all information on every jail and prison in the United States.