West Tennessee State Penitentiary Family & Friends Information

West Tennessee State Penitentiary contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Tennessee.
3. Select West Tennessee State Penitentiary.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by West Tennessee State Penitentiary staff. They will not honor reports of discrepancies from inmate's families or friends.
Access Securepak is the West Tennessee State Penitentiary's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

Here is a sample of what you can purchase for your inmate:
Food

Hygiene

Apparel

Electronics

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

West Tennessee State Penitentiary also uses the services of JPAY for you to send money to an inmate's trust fund / commissary account. 



You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender.

1. Online payments
2. Over the phone by calling 800-574-5729
3. MoneyGram
4. If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
   The following establishments will always have MoneyGram services:
   Walmart
   7-11
   CVS Pharmacy

You will need:
Inmate's Correctional ID number and last name
The facility name or receive code (6188).
You can visit the MoneyGram website to find locations near you.

        5. Money Order - Inmate's Name must be on the Money Order

All money orders must be sent with a deposit slip to:
JPay
P.O. Box 279010
Miramar, FL 33027 

Money order funds will be available to the offender within three business days of being received at the lockbox.

Money order deposits slips are available in English and Spanish.

        6. Lobby Kiosk
            You can use a debit or credit card in the lobby kiosk to send funds to an inmate/offender.