Shutter Creek Correctional Institution

The Oregon Department of Corrections maintains a searchable public database of all of the inmates they have in custody.

In addition, the offender search contains information about prisoners, parolees, and probationers who are currently under supervision, and who have been discharged. It also contains those inmates who have absconded, or escaped.

The actual prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.

The Oregon Department of Corrections began in the 1850s when the first state prison, Oregon State Penitentiary, was built in Salem.

Today the state of Oregon's Prison System maintains 12 state correctional facilities.

With a staff of 4,500 correctional workers, as of the end of 2023 they oversee approximately 14,500 inmates, with another 12,000 on parole and probation.

The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the Oregon Department of Corrections.

Oregon Department of Corrections Inmate Search Instructions

The Oregon Department of Corrections provides a limited amount of information you may want to know about any inmate in their system, however they do list every inmate, both current and released. Inmates in custody have their crimes listed, as well as previous convictions. To look up an inmate, you need the full last name and first name.  

The inmate's page only has limited information, but does often include the inmate's mugshots.

Shutter Creek Correctional Institution uses three different companies for inmate deposits, and also a fourth method - mailing a money order.

Inmates have two main types of accounts: a phone account and a commissary (trust) account. 

 - Phone account funds can be used for phone calls, electronic messaging, and computer tablet services. 
 - Commissary account funds can be used for items from the facility like snacks, toiletries, and other goods and services.

INMATE MONEY ACCOUNTS

1. JPAY

Shutter Creek Correctional Institution uses the services of JPAY for you to send money to an inmate's trust fund / commissary account. 



You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender.

1. Online payments
2. Over the phone by calling 800-574-5729
3. MoneyGram - use receive code 7813
4. If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
   The following establishments will always have MoneyGram services:
   Walmart
   7-11
   CVS Pharmacy

You will need:
Inmate's Correctional ID number and last name
The facility name or receive code.
You can visit the MoneyGram website to find locations near you.

        5. Money Order - Inmate's Name must be on the Money Order - Once purchased, call (800) 574-5729 and use receive code 7813.

        6. Lobby Kiosk
            You can use a debit or credit card in the lobby kiosk to send funds to an inmate/offender.

2. GETTING OUT

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Shutter Creek Correctional Institution uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Shutter Creek Correctional Institution using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Shutter Creek Correctional Institution may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

Occasionally, it may take up to 72 hours for funds to be active on an inmate Trust & Commissary account, however most people experience deposits are available immediately.

3. ACCESS CORRECTIONS

Shutter Creek Correctional Institution uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Shutter Creek Correctional Institution:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Shutter Creek Correctional Institution inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

4.  SENDING A MONEY ORDER BY MAIL

If sending money by mail to be deposited on an AICs commissary (trust) account, Oregon Department of Corrections (DOC) will ONLY accept money orders and cashier checks.

Make the money order or cashier’s check payable to “DOC” with the adult in custody's name and SID number. (Example: DOC for John Doe, SID #1234567)

You must also write the name and mailing address of purchaser, including city, state, and zip code on the money order or cashier's check AND in the return address area of the mailing envelope.

PLEASE NOTE: This information must be current and legible or your item will be returned.

Mail the money order or cashier’s check to:
Central Trust
Inmate's Name and SID Number
Oregon Department of Corrections
PO Box 14400
Salem, OR 97309-5077

Shutter Creek Correctional Institution Inmate Visitation and Schedules

Step 1 - Getting Added to an Inmate's Visiting List

Once an inmate has completed the intake process, they can submit visiting applications. In order to do this, they will need some basic information about the person wishing to visit them, including: the visitor’s name, address, date of birth, driver’s license number and phone number. 

Inmates are allowed an unlimited number of approved visitors on their respective visiting lists, and it is their responsibility to monitor and maintain their visiting list.

A criminal records check will be completed on all applicants age 15 and over.

Submit an Application

A visitor can also complete and submit a visiting application, and if approved will automatically be added to the inmate's visiting list, but an inmate can choose to remove the visitor from their list at any time.

You can email the visiting application to: DOC.Visitors@doc.oregon.gov,
fax it to (503) 373-1173, or 
mail the form to:
Visiting Services Unit
3723 Fairview Industrial Dr. Suite 200
Salem, OR 97302

Step 2 - The Visit

VISITATION HOURS  <  click here

VISITATION RULES  < click here

Some facilities require scheduling online, and other allow walk-in visits:

CCCF - Walk-ins only
CRCI - ICS Solutions - scheduled
DRCI - ICS Solutions - scheduled
EOCI - Schedule with institution
OSCI - Walk-ins only
OSP - ICS Solutions - scheduled
PRCF - ICS Solutions - scheduled
SCI - Walk-ins only
SFFC - ICS Solutions - scheduled
SRCI - Walk-ins only
TRCI - ICS Solutions - scheduled
WCCF - ICS Solutions - scheduled

All visitors ages 15 and up must bring a driver’s license, passport, state ID card, military ID card, school ID card or other official government ID card.

Dress non-seductively and professionally... and NEVER wear any blue clothing or denim.

Leave everything other than the clothes you are wearing in your car, except:

 - Visitors may bring five non-Polaroid photographs or five sheets of photographs into the visiting room. All photographs must leave the visiting room with the visitor at the end of the visit.
 - Items for your infant - Approved items per child include: two diapers, one clear plastic bottle, one single layer blanket, one pacifier, and diaper wipes contained in a clear plastic bag.
 - Emergency medications - Any medications that are prescribed for emergency purposes, such as inhalers or nitro tablets are to be left at the Sergeant’s desk for security reasons.

Shutter Creek Correctional Institution uses IC Solutions for their Remote Video Visitation services.

In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

• Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
• Select your Inmate.
• Fund your account using either a Visa, Mastercard credit or debit card.
• Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

• The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Shutter Creek Correctional Institution can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Shutter Creek Correctional Institution uses IC Solutions for their inmate phone services.

In order to communicate with your inmate by telephone you must register with IC Solutions and choose a 'type' of account.

There are two different types of phone accounts you can fund:
1.    Prepaid Accounts - With a prepaid account the funds belong to you. You control whether the inmate uses the funds by either ‘accepting’ or ‘rejecting’ each call to you by your inmate.
2.    Debit Telephone Accounts – With a Debit telephone account, the funds are transferred directly to your inmate. Your inmate can call any phone number unless it is blocked by Shutter Creek Correctional Institution.

How it works:
1.    First, you must register with IC Solutions:

• Register Online, or
• Register by Phone 888-506-8407 (available 24/7), or
• Register by Mail (see addresses and instructions below).

2.    Choose whether you are funding a Prepaid or a Debit account.
3.    Follow the prompts for choosing Shutter Creek Correctional Institution for a Debit account, or choosing an ‘inmate’ for a Prepaid account.
4.    Make payment.

Prepaid Account - More Information
- One Prepaid account per inmate/phone number. 

• If you have more than one inmate, you must open a separate account for each.
• If you have two numbers (cell and home), you must open a separate account for each.

- Use Prepaid Accounts if you want to have the ability to leave voicemail messages for your inmate. 
- Prepaid Accounts can be funded to allow for Remote Video Visits if they are available at the facility.
- Collect calls are allowed, but only to your landline. You will see the IC Solutions portion of the bill on your land line phone bill.
- Cost – Prepaid Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds will be refunded to you.

Debit Telephone Accounts – More Information
- Your Inmate controls the funds and can call any phone number not restricted by Shutter Creek Correctional Institution.
- Cost – Debit Accounts are charged $0.21 per minute. Rates are subject to change.
- All phone calls are recorded.
- Refunds of unused funds are the property of your inmate.

Voicemail – More Information
- Voice mail messages cannot exceed 30 seconds in length.
- Voicemail messages can be left 24/7
- Your inmate will immediately be notified they have a message.
- Shutter Creek Correctional Institution will provide you with its own Inmate Voicemail Number for this service.

IC Solutions Contact Information
Contact Information
Phone 888-506-8407 (available 24/7)
Online contact form

Mail-in Purchases
Please allow for a delay in the use of IC Solutions Phone services when using Mail-in purchases.

ICSolutions
Customer Service
2200 Danbury Street
San Antonio, TX 78217

When purchasing PREPAID phone services through a mail-in purchase, please be sure to include with your payment, your:

• name, 
• address, and 
• the designated telephone number you wish to receive calls from.

When purchasing DEBIT phone services through a mail-in purchase, (Western Union, cashier's check, or money order only) please be sure to include with your payment, your:

• Inmate’s name and Inmate number
• Inmate’s Facility
   

Shutter Creek Correctional Institution Inmate Mail Guidelines

Postcards
The Shutter Creek Correctional Institution allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Shutter Creek Correctional Institution also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

To send a letter to an inmate, the following MUST be included on the envelope:

The inmate's name as it appears on their Oregon Department of Corrections records (no nicknames), and SID#

 - All mail is opened and reviewed by facility staff before being given to the inmate.
 - Envelopes cannot be more than ¼ inch thick.
 - Stickers, glitter, crayons, glue, musical or decorative cards are not allowed.
 - Scent or lipstick on either the envelope or its contents is not allowed.
 - Blank paper, self-addressed stamped envelopes, and pornography are not allowed.
 - Unauthorized content is not allowed.

Postcards and envelopes MUST be mailed to the following address:
Inmate Name and SID#
Confirm Mailing Address here

Legal Mail

Send all Legal Mail to this Address:
Inmate Name & SID#
Confirm Mailing Address Here

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Shutter Creek Correctional Institution allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Shutter Creek Correctional Institution standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate Name & SID#
Confirm Mailing Address here.

Shutter Creek Correctional Institution uses two different companies for commissary inmate deposits, and also a third method - mailing a money order.

They do not currently allow outside care packages to be shipped to inmates.

Inmates have two main types of accounts: a phone account and a commissary (trust) account. 

 - Phone account funds can be used for phone calls, electronic messaging, and computer tablet services. 
 - Commissary account funds can be used for items from the facility like snacks, toiletries, and other goods and services.

INMATE MONEY ACCOUNTS

1. JPAY

Shutter Creek Correctional Institution uses the services of JPAY for you to send money to an inmate's trust fund / commissary account. 



You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender.

1. Online payments
2. Over the phone by calling 800-574-5729
3. MoneyGram - use receive code 7813
4. If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
   The following establishments will always have MoneyGram services:
   Walmart
   7-11
   CVS Pharmacy

You will need:
Inmate's Correctional ID number and last name
The facility name or receive code.
You can visit the MoneyGram website to find locations near you.

        5. Money Order - Inmate's Name must be on the Money Order - Once purchased, call (800) 574-5729 and use receive code 7813.

        6. Lobby Kiosk
            You can use a debit or credit card in the lobby kiosk to send funds to an inmate/offender.

2. ACCESS CORRECTIONS

Shutter Creek Correctional Institution uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Shutter Creek Correctional Institution:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Shutter Creek Correctional Institution inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

3.  SENDING A MONEY ORDER BY MAIL

If sending money by mail to be deposited on an AICs commissary (trust) account, Oregon Department of Corrections (DOC) will ONLY accept money orders and cashier checks.

Make the money order or cashier’s check payable to “DOC” with the adult in custody's name and SID number. (Example: DOC for John Doe, SID #1234567)

You must also write the name and mailing address of purchaser, including city, state, and zip code on the money order or cashier's check AND in the return address area of the mailing envelope.

PLEASE NOTE: This information must be current and legible or your item will be returned.

Mail the money order or cashier’s check to:
Central Trust
Inmate's Name and SID Number
Oregon Department of Corrections
PO Box 14400
Salem, OR 97309-5077

Emailing and Texting Messages, Photos & Videograms

Shutter Creek Correctional Institution contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Shutter Creek Correctional Institution,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Shutter Creek Correctional Institution may now offer IC Solutions Tablet Rentals to their inmates.

  
IC Solutions is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here.  It is recommended you use Chrome or Firefox.
• Pay for the subscription.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

Once an inmate is convicted and sentenced for a violation of that state’s felony laws (and their sentence is more than one year in length), they are moved from the City or County Jail and sent to a State Prison in Oregon. If the violation they are convicted of is a federal crime, they will be sent to a Federal Prison, but will not necessarily be doing their time in Oregon.

Oregon State Prisons are operated and maintained by the state government and are used to confine and rehabilitate criminals. State prisons are funded by state tax money. The fund is used to provide food and clothes to inmates and to hire employees to keep the prison running. Inmates in state prison enjoy certain privileges such as TV use and recreation, both indoor and outdoor. The number of privileges allowed depends on the security level of the prison, the inmate and the overall needs of the prison on a specific day.

Oregon has minimum, medium and maximum security prisons. The Corrections Department in Oregon also maintains low (or no) security residential settings and camps where inmates assist in state property maintenance and duties such as fighting fires. Almost all prisons provide ‘jobs’ where an inmate can earn a small hourly wage and even learn a trade. Some prisons even contract with call centers and handle phone calls on issues related to their state government. Criminals who have committed a violent crime or killed someone are likely housed in a maximum security prison. If the inmate in these prisons behave, they are also eligible to recreate and/or work as well.

In Oregon Prisons rehabilitation is the stated goal but the reality is that they exist to punish inmates for their crimes and keep them from hurting or harming innocent people on the outside who follow the laws and live and act responsibly. The fact is that most prison systems are underfunded, overcrowded and are not able to spend time and money rehabilitating offenders. This is not the fault of the people hired to work in prisons, they are just victims of the lack of resources due to budgeting constraints.

State Inmate

Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.

If you need to find a sentenced inmate serving time in a state other than Oregon, go here. To find an inmate in Oregon, just scroll to the top of the page and click on the Inmate Search button.

Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.

Federal Inmate

The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.

Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.

Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.

ICE Inmates

The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.

Has the Inmate been recently arrested?... Try a County Jail

In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.

To locate that person, go here to first find the State, and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.

Jailexchange.com has all information on every jail and prison in the United States.