FACILITY SCHEDULES < click here
DRESS CODE < click here
VISITATION POLICIES - VISITATION RULES < click here
All visitors are responsible for reading, understanding and following the above rules, policies and dress code. Failure to comply will mean a suspension of visitation.
Step 1 - The Application
Each inmate must present a list of people they want on their visiting list
Each potential visitor must complete and send a Visitation Application and a copy of their government issued photo ID by mail to the inmate's institution.
Inmates are permitted to have a maximum of 20 visitors on their approved visitors list. Children under the age of 18 will not count against the total number of visitors allowed.
The inmate will notify you when the process is complete. The approval process takes approximately 8 weeks once the Visitor Request Form has been returned to the facility.
Step 2 - The Visit
Once your inmate notifies you of your approval to visit, you can visit based upon the schedules which can be found here.
Bring your government issued photo ID.
No more than five approved visitors will be permitted to visit at the same time.
All visitors bringing children under the age of 18 to visit will provide documentation; such as a birth certificate, adoption papers, etc. to reflect parentage or guardianship.
Once a child reaches 18 years of age, a visiting application will be completed in order to be placed on the inmate’s visiting list.
Halfway houses may authorize visiting not to exceed sixteen hours per week, excluding holidays.
Community correction center inmates up to eight hours per week, excluding holidays.
Minimum security inmates up to eight hours per week, excluding holidays.
Medium security inmates up to six hours per week, excluding holidays.
Maximum security inmates up to four hours per week, excluding holidays.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Altus Work Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Altus Work Center Pricing.
Securus Contact Information.
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