North End Transitional Housing Unit Family & Friends Information

There are five choices for putting money on an inmate's books that can be used for communication services:

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. You may use cash or credit/debit cards at any time by using the kiosk located in the front lobby.  The fee for the use of the ATM is generally $1.50 per transaction for cash and 10% fee for credit/debit cards.

3. Commissary money can also be added to an inmates account at any time using any of these methods online.

4. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

5. You can call customer service 24/7 at 877-650-4249 and get instructions for depositing money over the phone using a debit or credit card.


Inmates can also receive money in the mail in the form of a personal check or money order only and you must be an approved visitor. You cannot send cash in the mail. The check or money order must be made payable to the Individual's name and identification number. Your name and complete return address should be written legibly on both the envelope and on the money order/check. The check or money order will be deposited into his or her account.

A resident is allowed to have a maximum of $1000 dollars in their account. If you send an amount that causes the inmates account to exceed that balance, he/she will have to send the difference back out to family.

The New Hampshire DOC places a 30 day hold on personal checks, but not money orders.