Cooper Street Correctional Facility Family & Friends Information

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REMOTE VIDEO VISITATION - An application must be filled out and approved for video visits

Cooper Street Correctional Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

All facilities in the Michigan Department of Corrections allow remote video visitation with inmates.  

We will first lay out the instructions for all visits, including remote video visits:

Step 1 - Inmate's Responsibility

Each inmate must create a list of immediate family members, and no more than ten other friends who will be allowed to go through the approval process for visitation. A grandparent, parent, stepparent, spouse, mother-in-law, father-in-law, child, step-child, grandchild, sibling, half-sibling, stepbrother, and stepsister. An aunt or uncle may be included if adequate verification is provided that they served as a surrogate parent. 

Step 2 - Application Process

Those persons the prisoner has placed on his/her visiting list must complete a Visiting Application (CAJ-103) to request approval to visit. The Visiting Application must be MAILED in advance to the facility Mailroom or Information Desk where the prisoner is currently housed to allow for review of the Application. You MUST include a self-addressed, stamped envelope so the approval/denial can be mailed back to you. 

These are the mailing addresses for Cooper Street Correctional Facility and the other 30 Michigan DOC prisons.

Step 3 - General Guidelines

It is recommended that while you are awaiting approval that you read and understand the video visitation guidelines for this facility.

You must also understand the Visiting Standards

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Cooper Street Correctional Facility
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-466-2832 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Scheduling: All individuals who are approved to visit are required to schedule an appointment using the GTL Scheduler before visiting a prisoner.  Visitors are required to schedule the visit at least 72 hours prior to the visit, but not more than 7 days prior to the visit.  A maximum of FIVE visitors may visit a prisoner at one time.  The duration of a visit shall not exceed two hours.  The MDOC recommends visitors arrive at the facility 30 minutes before their scheduled visit.

Visitors may schedule up to one visit every two days, but can schedule two visits for the same day.