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How Do You Send an Inmate Money in the Gates Correctional Institution?

How to Deposit Money in a Gates Correctional Institution Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

Jpay Online Deposits
Western Union Online Deposits
Touchpay
United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.

1. Gates Correctional Institution and JPAY.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are two ways to send money to an inmate/offender in {Gates Correctional Institution using Jpay.

Online payments
Over the phone by calling 800-574-5729

2. Gates Correctional Institution and Western Union.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes.

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

Select CONNECTICUT DOC, then follow Western Union's instructions.
For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

Western Union Facilities -
Deposit funds in-person at Western Union.

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

3. Gates Correctional Institution and Touchpay

You will need these these three things:

Exact spelling of the inmate's name as the CT DOC has it spelled.
The inmate's ID#.
Touchpay Facility # of 306109.

Options for putting money in an inmate's account:

Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.

Hartford
177 Weston Street
Hartford, CT

Chesire
900 Highland Avenue
Chesire, CT

York
201 West Main Street
Niantic, CT

You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online

Gates Correctional Institution uses Touchpay to process all online deposits to an inmate's account.
The company charges you a small fee for doing so.

Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 860-691-4700 to get the Facility Locator Number.

4. Gates Correctional Institution and Mailing a Payment

When sending an inmate money by mail, the Gates Correctional Institution will only accept:

US Postal Money Orders, or
Certified Bank Cashier Checks

**Important Notes**

All Checks or Money Orders MUST be payable to the inmate.
A filled out copy of the Inmate Trust Remitter Form.
Remitter Information MUST include:
Inmate First, Middle Initial and Last Name
Inmate Number
Inmate Date of Birth
Sender's First and Last Name
Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)

Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Funds are only accepted from the following sources:

Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
Attorney checks, along with cover letter
Employer checks, along with pay stub
Refund check from Vendors
Social Security checks
Social Services checks
Tax Refunds
Unemployment checks
Veterans Administration checks