Connecticut Department of Corrections Family & Friends Information

Commissary Deposits for Inmates at the Connecticut Department of Corrections

How to Deposit Money in a Connecticut Department of Corrections Inmate's Account

There are four ways to deposit money in an inmate's account in the Connecticut State Department of Correction:

  • Jpay Online Deposits
  • Western Union Online Deposits
  • Touchpay
  • United States Postal Service - Mailing a Payment

In order to do any of these you need to know the exact name the inmate is incarcerated under, and their Inmate ID#.

If you can't find the inmate and booking number online, call the Trust Fund Office at 860-692-7670.

This is the commissary order sheet for Connecticut Department of Corrections



1.  Connecticut Department of Corrections and JPAY.

  • First, you need to know the exact spelling of the inmate's name and inmates ID #
  • You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
  • There are two ways to send money to an inmate/offender in {Connecticut Department of Corrections using Jpay.
  1. Online payments
  2. Over the phone by calling 800-574-5729

 

2.  Connecticut Department of Corrections and Western Union.

First, you need to know the exact spelling of the inmate's name and inmates ID #
You also need to know these codes. 

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)
Attention: Leave this blank

  • Select CONNECTICUT DOC, then follow Western Union's instructions.
  • For questions, concerns or to add funds via Western Union over the phone, call 800-325-6000.

 

Western Union Facilities -
Deposit funds in-person at Western Union

Codes:
Pay to: CONNECTICUT DOC
Code City: CTDOC
State: CT
Senders Account #: Inmate Number + Last Name (ex: 00123456SMITH)

Attention: Leave this blank



3. Connecticut Department of Corrections and Touchpay

You will need these these three things:

  • Exact spelling of the inmate's name as the CT DOC has it spelled.

  • The inmate's ID#.

  • Touchpay Facility # of 306109.

Options for putting money in an inmate's account:

Option 1 - Dropping Money at one of the prisons:
Bring money to the following prisons in person.

Hartford
177 Weston Street
Hartford, CT

Chesire
900 Highland Avenue
Chesire, CT

York
201 West Main Street
Niantic, CT

You will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online

Option 3 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 860-692-7480 to get the Facility Locator Number.



4.  Connecticut Department of Corrections and Mailing a Payment



When sending an inmate money by mail, the Connecticut Department of Corrections will only accept:

  • US Postal Money Orders, or
  • Certified Bank Cashier Checks

**Important Notes**

  • All Checks or Money Orders MUST be payable to the inmate.
  • A filled out copy of the Inmate Trust Remitter Form.
  • Remitter Information MUST include:
    Inmate First, Middle Initial and Last Name
    Inmate Number
    Inmate Date of Birth
    Sender's First and Last Name
    Sender's Full Address (Number, Street, Apartment/Unit, City, State and Zip Code)

Mailing Address:
Inmate Trust Fund
P.O. Box 290800
Wethersfield, CT 06129-0800

Funds are only accepted from the following sources:

  • Money Order or Certified/Cashier's Check, along with complete and legible remitter information *
  • Attorney checks, along with cover letter
  • Employer checks, along with pay stub
  • Refund check from Vendors
  • Social Security checks
  • Social Services checks
  • Tax Refunds
  • Unemployment checks
  • Veterans Administration checks


Rules Regarding Picking up Money When an Inmate is Released from the Connecticut Department of Corrections

Final Check Request: Former inmates may request a check for their remaining funds by completing a Request for Account Balance Form and mailing it to:

Inmate Trust Fund
24 Wolcott Hill Rd.
Wethersfield, CT 06109

If you have any questions, call the Trust/Finance Office at 860-692-7670

Unclaimed Inmate accounts