South Texas Family Residential Center
Phone: 830-378-6500
Physical Address:
South Texas Family Residential Center
300 El Rancho Way
Dilley, TX 78017
Mailing Address (personal mail):
Inmate's First and Last Name
South Texas Family Residential Center
300 El Rancho Way
Dilley, TX 78017
Other Jails and Prisons
In addition, the offender search contains information about prisoners currently incarcerated only.
The actual prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.
The Texas Department of Criminal Justice began in 1849, when the first state prison, Texas State Penitentiary at Huntsville, was built in Huntsville. One of its most notable features is that to this day, it houses an execution chamber that operates all the executions within the state of Texas.
Today the state of Texas' Prison System maintains 64 state correctional institutions.
With a staff of 28,500 correctional workers, as of the end of 2023 they oversee approximately 135,000 inmates, with another 204,000 on probation and 78,000 on parole.
The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the Texas Department of Criminal Justice.
The Texas Department of Criminal Justice provides a limited amount of information you may want to know about any inmate in their system. Inmates in custody have their crimes listed, as well as previous convictions. To look up an inmate, you need to enter the full last name and at least the initial of their first name.
All inmates, except those who are being processed through intake, in G5, restrictive housing level 2 or level 3, or in lockdown status, are allowed one visit every week, generally two adults for two hours.
Children under the age of 18 are not counted in this number and must be accompanied by an approved adult visitor (18 years or older).
The number of children allowed per visit will be based on the amount of space available for visitation and on the visitor’s ability to manage and control the children.
Additional adult visitors may be allowed at the warden’s discretion if special circumstances arise and space permits.
Visitation Hours are normally on Mondays, Wednesdays, and Fridays between 1:00 p.m. and 5:30 p.m., and Saturdays and Sundays between 8:00 a.m. and 5:30 p.m.
The names of all visitors, 18 years and older (except the inmate’s attorney), must be on the approved Visitors List, which is limited to 10 individuals.
To confirm you are on the Visitor's List, call the facility at 830-378-6500.
Visitation Rules - English Espanol
In addition to normal at-the-prison visits, South Texas Family Residential Center uses Securus Video Connect for Remote Inmate Video Visitation.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that South Texas Family Residential Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
South Texas Family Residential Center Pricing.
Securus Contact Information.
iphone app
Android app
In addition to normal at-the-prison visits, South Texas Family Residential Center uses Securus Video Connect for Remote Inmate Video Visitation.
Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online or on-site video visit.
How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that South Texas Family Residential Center inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.
Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
South Texas Family Residential Center Pricing.
Securus Contact Information.
iphone app
Android app
Prior to signing up with Securus, the third-party phone service that South Texas Family Residential Center contracts with, you need to FIRST REGISTER your phone with the TDCJ.
Once approved, move on to the next step...
Sign up with Securus by clicking the banner below.
1. AdvanceConnect – Good Option - You control all phone numbers your inmate can call.
This type of account offers you the following benefits:
• You are able to receive inmate calls as long as funds are available in your account.
• You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
• Calls WILL connect to cell phones.
2. Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)
This type of account offers you the following benefits:
• You can fund an Inmate Debit account without having your own calling account.
• Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
• Calls WILL connect to cell phones.
• Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account.
3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.
Resources
Contact Securus by Phone: 972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote
South Texas Family Residential Center Inmate & Family Voicemail
Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.
Securus Phone System Cost & Fees - *Subject to Change
ADVANCE CONNECT Phone Calls
$0.21 per minute
INMATE DEBIT Phone Calls
$0.21 per minute
DIRECT BILL Phone Calls
$0.25 per minute
TRADITIONAL COLLECT Phone Calls
$0.25 per minute
VOICEMAIL Message
One minute - $0.75 per minute
Postcards
The South Texas Family Residential Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The South Texas Family Residential Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Inmate Name, Inmate TDCJ Number
Confirm Mailing Address here
Legal Mail
Send all Legal Mail to this Address:
Inmate Name, Inmate TDCJ Number
Confirm Mailing Address here
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The South Texas Family Residential Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the South Texas Family Residential Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate Name, Inmate TDCJ Number
Confirm Mailing Address here
Inmates in the South Texas Family Residential Center can purchase commissary items using money in their Trust Fund account. Depending on the size of the facility, inmates have access to up 700 different iems, including snacks, nutritional supplements, personal hygiene, educational supplies, entertainment and clothing. Food items also include kosher products to meet certain religious guidelines and requirements.
In addition, the TDCJ Commissary and Trust Fund Department has an online program, eCommDirect, where friends and family can purchase items for inmates. There are up to 100 different commissary products that can be purchased.
South Texas Family Residential Center uses the services of JPAY for you to send money to an inmate's trust fund / commissary account and for sending them email.
You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender.
You will need:
Inmate's Correctional ID number and last name
The facility name or receive code.
You can visit the MoneyGram website to find locations near you.
5. Money Order - Inmate's Name must be on the Money Order
6. Lobby Kiosk
You can use a debit or credit card in the lobby kiosk to send funds to an inmate/offender.
Once the inmate's account is funded you can email them from the jpay page.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
State Inmate
Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.
If you need to find a sentenced inmate serving time in a state other than Texas, go here. To find an inmate in Texas, just scroll to the top of the page and click on the Inmate Search button.
Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.
Federal Inmate
The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.
Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.
Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.
ICE Inmates
The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.
Has the Inmate been recently arrested?... Try a County Jail
In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.
To locate that person, go here to first find the State, and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.
Jailexchange.com has all information on every jail and prison in the United States.