RMS-New York
Phone: 914-772-4243
Physical Address:
RMS-New York
11 New Hempstead Road
New York, NY 10956
Mailing Address (personal mail):
Inmate's First and Last Name
RMS-New York
11 New Hempstead Road
New York, NY 10956
Other Jails and Prisons
New York State Department of Corrections Inmate Lookup - In Custody & Released
In addition, the offender search contains information about prisoners, parolees, and probationers who are currently under supervision, and who have been discharged. It also contains those inmates who have absconded, or escaped.
The actual prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.
The New York State Department of Corrections and Community Supervision began in 1796, with the first state prison, Blackwell's Island Penitentiary, was built on the Hudson River's east bank on Manhattan Island's western shoreline, in Greenwich Village.
Today the state of New York's Prison System maintains 11 state correctional facilities.
With a staff of 18,200 correctional workers, as of the end of 2023 they oversee approximately 33,000 inmates, with another 25,000 on parole.
The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the New York State Department of Corrections and Community Supervision.
The New York State Department of Corrections and Community Supervision provides a limited amount of information you may want to know about any inmate in their system, however they do list every inmate. Inmates in custody have their crimes listed, as well as previous convictions. They also list all inmates who have been discharged.To look up an inmate, you need the full last name.
You can also look up a Parolee by either entering their name, or bring up a list by just entering a partial name, even just the first intitial of their last name.
You can look up the addresses, schedules and special visitation requirements and policies for each of New York State's prisons on this page.
Visiting days and times are different for each facility. They are influenced by the security level and population concerns of the facility. At many facilities, you may visit only on certain days of the week, for example, by last name or incarcerated individual's DIN.
Visiting hours also vary by facility. Some may include evening hours while others don't.
Anyone can visit an inmate except the following will need special consideration from the Superintendent’s Office. Permission in this case may take several months before approval is granted or denied.
- Persons currently under community supervision or probation.
- Department employees.
- Current, active Department volunteers.
- Current contract employees.
- Persons with pending or past criminal proceedings may be denied pending approval by the Superintendent.
- Probation or Parole offenders - In this case you will also need permission from your respective Probation or Parole Officers.
Acceptable forms of photo identification must be valid and current (not expired), and may include:
- A driver’s license with photo
- A Department of Motor Vehicles non-driver photo identification
- Government issued photo identification
- Armed Services I.D. with photo
- Employment identification with a photo
For minor children only, birth or baptismal certificates may be used for identification. The incarcerated individual's name should appear on the child’s birth certificate as verification of relationship. No visit will be permitted if a court order prohibiting such visit is on file with the facility.
Sign up with Securus by clicking the banner below.
1. AdvanceConnect – Good Option - You control all phone numbers your inmate can call.
This type of account offers you the following benefits:
• You are able to receive inmate calls as long as funds are available in your account.
• You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
• Calls WILL connect to cell phones.
2. Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)
This type of account offers you the following benefits:
• You can fund an Inmate Debit account without having your own calling account.
• Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
• Calls WILL connect to cell phones.
• Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account.
3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.
Resources
Contact Securus by Phone: 972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote
RMS-New York Inmate & Family Voicemail
Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.
Securus Phone System Cost & Fees - *Subject to Change
ADVANCE CONNECT Phone Calls
$0.21 per minute
INMATE DEBIT Phone Calls
$0.21 per minute
DIRECT BILL Phone Calls
$0.25 per minute
TRADITIONAL COLLECT Phone Calls
$0.25 per minute
VOICEMAIL Message
One minute - $0.75 per minute
Postcards
The RMS-New York allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The RMS-New York also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the incarcerated individual's name and Department Identification Number (DIN), and the sender's return address in the left top corner of the envelope.
Envelopes may include personal letters and photographs.
Postcards and envelopes MUST be mailed to the following address:
Confirm the Mailing Address here
Legal Mail
Send all Legal Mail to this Address:
Confirm the Mailing Address here
Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The RMS-New York allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the RMS-New York standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Confirm the Mailing Address here
Most New York State prisons allow incarcerated individuals to receive packages.
A few facilities, specifically, Shock Incarceration, Drug Treatment Program, Work Release, CASAT, and I-ASAT, do not allow packages.
Packages and articles will only be allowed to be received directly from vendors via U.S. Postal Service, FedEx, UPS, etc.
Inmates can receive up to two non-food packages per year from family and friends. In addition, inmates may receive up to three packages a month containing foodstuff, and not exceeding 40 lbs. in weight.
Contents of packages must be gender-specific based upon the gender of the inmate.
Send packages to:
Inmate's name and DIN#
Confirm the Mailing Address here
Most New York State prisons allow incarcerated individuals to receive packages.
A few facilities, specifically, Shock Incarceration, Drug Treatment Program, Work Release, CASAT, and I-ASAT, do not allow packages.
Packages and articles will only be allowed to be received directly from vendors via U.S. Postal Service, FedEx, UPS, etc.
Inmates can receive up to two non-food packages per year from family and friends. In addition, inmates may receive up to three packages a month containing foodstuff, and not exceeding 40 lbs. in weight.
Contents of packages must be gender-specific based upon the gender of the inmate.
Send packages to:
Inmate's name and DIN#
Confirm the Mailing Address here
Register here. (You are already registered if you signed up with Jpay for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Jpay ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Jpay website, or with the Jpay app. (links below).
2. You CAN deposit money to your inmate, and they can use the credit on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
What can your inmate do with digital 'stamps'?
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 800-574-5729
iphone app
Android app
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
State Inmate
Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.
If you need to find a sentenced inmate serving time in a state other than New York, go here. To find an inmate in New York, just scroll to the top of the page and click on the Inmate Search button.
Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.
Federal Inmate
The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.
Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.
Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.
ICE Inmates
The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.
Has the Inmate been recently arrested?... Try a County Jail
In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.
To locate that person, go here to first find the State, and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.
Jailexchange.com has all information on every jail and prison in the United States.
