Heritage Trail Correctional Facility

The Indiana Department of Correction maintains a searchable public database of all of the inmates they have in custody.

The prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.

The Indiana State Prison System began in 1822, when the first state prison in Indiana opened in Jeffersonville .

Today the state of Indiana Prison System maintains 18 state prisons, 3 juvenile facilities, and 10 district parole offices.

With a staff of 6,500 correctional workers, as of the end of 2023 they oversee approximately 28,000 inmates, with another 15,000 on parole, supervised release or absconded.

The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the Indiana Department of Corrections.

Indiana Department of Corrections Inmate Search Instructions

The Indiana Department of Corrections provides a limited amount of information you may want to know about any inmate in their system, however they do list every inmate. Inmates in custody have their crimes listed, as well as previous convictions. They also list all inmates who have been discharged.

To look up an inmate, you need the full last name, the full first name, or both.

• You can list all inmates who share the same last name.
• You can list all inmates who share the same first name
• You can search an inmate using their DOC Inmate Number.

The first set of results if you used the full last name, or first name of the inmate, (or both names), will list their name, DOC Number, Date of Birth, Race, Sex and Facility/Location or if they've been discharged. Click on the linked IDOC Number to get to the inmate's page.  In this example we used a very common last name of 'Johnson', thus the large number (2,696) of results.

The inmate's page will have quite a bit of information, however Indiana does not publish an inmate's mugshot.

Heritage Trail Correctional Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL, or in person, you need to first register with GTL.

Next Steps:

• Register yourself and all visitors.
• Select Heritage Trail Correctional Facility
• Select your inmate.
• Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

For more information on Inmate Visitation with the Indiana Department of Corrections visit their official visitation page, and also read their Guide of Rules and Regulations.

Heritage Trail Correctional Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL, or in person, you need to first register with GTL.

Next Steps:

• Register yourself and all visitors.
• Select Heritage Trail Correctional Facility
• Select your inmate.
• Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

For more information on Inmate Visitation with the Indiana Department of Corrections visit their official visitation page, and also read their Guide of Rules and Regulations.

There are three Ways to Communicate with an Inmate in the Heritage Trail Correctional Facility by Phone

To get started you must first open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Heritage Trail Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

How to deposit money for Inmate Communications:

• Online
• By phone by calling 877-650-4249
• Deposit by cash, visa or mc debit and credit cards in the Heritage Trail Correctional Facility lobby kiosk
• By mail... Check or Money Order made out to:
  AdvancePay Service Department
  P.O. Box 911722
  Denver, CO 80291-1722
• Cash deposits to ConnectNetwork are also available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.

Heritage Trail Correctional Facility Inmate Mail Guidelines

Postcards
The Heritage Trail Correctional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Heritage Trail Correctional Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's AND INMATE's full name and return address on the letter AND envelope. 

Postcards and envelopes MUST be mailed to the following address:
Offender name, DOC#
Facility name
Street Address or PO Box
City, IN ZIP code

Legal Mail

Send all Legal Mail to this Address:
Offender name, DOC#
Facility name
Street Address or PO Box
City, IN ZIP code

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Heritage Trail Correctional Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Heritage Trail Correctional Facility standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Offender name, DOC#
Facility name
Street Address or PO Box
City, IN ZIP code

Heritage Trail Correctional Facility allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Heritage Trail Correctional Facility has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Heritage Trail Correctional Facility

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

You can also order additional commissary items for your inmate from Union Supply Direct

How to Email an Inmate at the Heritage Trail Correctional Facility

Follow these instructions on how to arrange secure messaging (aka email and texting) of an inmate at the Heritage Trail Correctional Facility

• Sign in to GTL, or Register if you haven't already.
• Select Heritage Trail Correctional Facility.
• Select your Inmate.
• Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate.
  Compose a message, attach credits for a reply…and send!

You can also send photos and videos to your inmate, along with your message. These can only be sent from the GTL app. (iphone, Android)
The cost to send messages and photos is approximately $1.00, and videos are $3.00.
If you have any questions, call customer service 24/7 at 877-650-4249.

State Inmate

Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.

If you need to find a sentenced inmate serving time in a state other than Indiana, go here. To find an inmate in Indiana, just scroll to the top of the page and click on the Inmate Search button.

Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.

Federal Inmate

The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.

Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.

Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.

ICE Inmates

The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.

Has the Inmate been recently arrested?... Try a County Jail

In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.

To locate that person, go here to first find the State, and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.

Jailexchange.com has all information on every jail and prison in the United States.